Business
Women: How to Find a Publisher For Your Book
Adriana Monique Alvarez has created a new framework for female authors prepared to pioneer their path in book publishing, redefining the traditional publishing model in a revolutionary way that offers a path to financial freedom for thousands of women.
The Wall Street Journal best-selling author and business coach has established a dynamic new publishing style where women deliver their message through books as part of an immersive business model.
“Finding a publisher is much easier than you think. It is right in front of you – look in the mirror,” she says.
Traditional publishing models are obsolete, says Alvarez, dominated by men in an industry that has failed to adapt to changing social environments. “Mainstream publishing houses dump on self-publishing. They called it ‘vanity publishing’ to create a negative impression. Through self-publishing, I have learned how to marry the savvy digital world and business to books that promote practical solutions within the relevant marketplace.”
Her company, AMA Publishing has developed boutique methods that create generational wealth through high-impact, high-earning publishing businesses. With six successful books under her belt, Alvarez has walked the walk. Her methods position books that transform writers into entrepreneurs by springboarding readership to other services and financial freedom.
“Turning a book into a business has worked for men such as Robert Kiyosaki who built a $100 million seminar industry from his Rich Dad, Poor Dad. It’s time for women to tell their stories without waiting for an invitation to succeed.”
Turning dreams into reality for women
Alvarez took her sharp intellect to deconstruct the publishing industry for her business consultancy clients who talked about authoring books of their own. “I had heard these dreams for long enough, and I just said, ‘well, for crying out loud. I guess you’re not going to do it’. So I researched the industry and found niche gaps and open invitations for inspired entrepreneurs to fill.” She knew she had to make the first move. “I started a publishing house for my books and grew it from there. It was a steep learning curve,” she says.
As a world-leading business consultant and veteran of 12 years of building educational modalities, she brought all of her experience to bear when tailoring her boutique publishing curriculum. “My specialty is to take well-organized ideas and promote them through a book,” she says. Her company links books about alternative healing, food, lifestyle, business coaching, therapy, and a range of other professions to the services provided by the author. “A book bestows gravitas on the writer, so I see an expert that is the foundation of a profitable business. Books can lead to podcasts, high-end coaching, and public speaking engagements. My clients are not content to leave the stage to the likes of Tony Robbins.”
Alvarez, who has mentored more than 2500 women, has witnessed her graduates make $100,000 to $500,000 in their publishing companies. Some AMA alumni have netted $75,000 from a book’s launch and then earned monthly revenues from $8,000-$30,000. Traditional book publishing usually projects that most first-time authors will make about $10,000 – in total.
In two years, she has championed 150 women to become best-selling authors. Today her company represents only writers who are ready to achieve bestseller status with The Wall Street Journal. However, she streams new talent to associated successful publishing houses led by her proteges.
Forging a new path
By taking control and running your own book publishing company, Alvarez believes that writers and entrepreneurs can bypass the stumbling blocks thrown up by traditional publishing. “I teach people how to set up and run a publishing business,” she says. “There are so many women who want to tell their story. They just need someone to come along and show them how it’s done; this is what you can do, and here is the next step.”

The way forward is to avoid the well-worn path to an agent and publisher; “After you pitch your book and get rejection after rejection, you will be convinced that you’re not good enough, and you’ll move on with your life. Old school publishing is largely a negative process for new writers, but you have to tell yourself, ‘yes, I am worthy’, and skirt the traditional system, and make your presence known to us.”
Her graduates embrace ambitious millennials who are on track to running a seven-figure business. Others include women making a career jump, and some that want to leave a legacy for their children. From young to old, she teaches them how to get published.
However, getting a book onto the shelves and out through Amazon is just one aspect of creating a business. “Reaching the number one position on Amazon can be taught, but that is not the point of writing a book.” She says that harnessing communities and self-exploration are essential to writing, researching, and editing. “My clients often find answers to philosophical questions including why they are doing what they do, what values they hold, what they stand for and who they are by going through the vigorous process of writing.”
An author also creates a solid community of people interested in what they are doing and their journey. “This community helps the author to grow and to sell their products or services,” she says.
Ordinary people with extraordinary stories
Alvarez believes that her students are ordinary people with extraordinary stories to tell. She has also survived through catastrophe, having endured the stillbirth of her daughter Nina while living in Albania.
“Having success and optimism is one part of the picture that also reaches into grief, pain, and loss. The method that I teach is a deep process and has an emotional impact on women as they explore past experiences that may include trauma, violence, and loss. If I had not swum in deep waters, I don’t think I could teach the course,” she says.
Alvarez released her latest book, How to Create a Six-Figure Publishing Business in June 2021. Then, in July, she will launch The Younger Self Letters – How Successful Leaders Turn Trials into Triumphs. Both books are already bestsellers on Amazon, giving further inspiration to a broad audience of women for whom she holds the key to a new path in publishing success.
Business
Ipsos Helps Brands Understand How They Get Customer Experience Wrong & Why It’s Costing Them Millions
For brands looking to succeed in the modern business ecosystem, the customer experience (CX) is not something companies can afford to ignore. CX is a direct driver of revenue, loyalty, and growth for organizations.
Ipsos, one of the world’s leading market research firms, helps brands understand that failing to focus on the customer experience can lead to lost sales, which in turn can translate to not only millions in lost revenue but also lost trust and credibility in the market.
How brands still get CX wrong
“The customer decision and desire to do business with brands directly affect the bottom line,” says Brad Christian, Chief Commercial Officer at Ipsos – Experience Practice.
Customer experience may sound like a simple concept, but many brands still get it wrong. CX goes beyond surveys and feedback. Leaders who fail to connect feedback in a meaningful way to goals such as retention, repeat visits or purchases, advocacy, and operational performance fail to deliver on their service promises. The emotional and functional disconnect can spell trouble for brands. The most polished advertising campaigns cannot make up for a frustrating customer interaction or a promise that a business cannot fulfill.
According to Ipsos’s internal research, many customers today see service as too automated and impersonal. More than half report that their experience is worse than promised.
These findings don’t just result in disappointed buyers. They result in lost customers, negative feedback, and a long-term impact on the business as a whole.
“Brands have to manage the entire customer experience across each and every touchpoint,” explains Christian.
Poor CX can be expensive
Executives can often underestimate how expensive a history of poor CX can be. Global losses can reach into the billions while leaders wonder what went wrong. In an age of rapid social media communication, a single negative interaction can spell disaster for a company, leading to reduced customer spending or the entire loss of its most loyal customers.
Those losses are not just reflected in lost revenue, however. Customer acquisition and marketing dollars can also be lost as companies continue to spend money trying to retain their customer base, often skipping right over the experience part of retention.
Poor customer experience can be a deep operating problem that creates a domino effect, decimating businesses from the inside out. These poor experiences can impact not only present and future customer acquisition but also business leaders and employees.
CX matters more in today’s business landscape
The customer experience has always mattered, but it may matter more to brands trying to make it in a modern, ultra-competitive, digitally-driven business landscape. Good experiences encourage repeat purchases, boost loyalty, and increase the likelihood that customers will go online and recommend a brand to others.
“Customer experience isn’t an isolated function,” says Christian. “It’s part of a larger system that ensures that brands measure and manage customer experience data and then act on that data to drive action where customer experience gaps exist.”
Brands also have to seek to understand today’s customers, who expect experiences that are seamless, authentic, and relevant. As more and more companies hop on the automation train, they will want to reassure their customers that the human element that many people consider important still exists.
At Ipsos, six drivers of strong customer relationships form the bedrock of the company’s CX platform, something that they refer to as the “Forces of CX”: certainty, fair treatment, control, status, belonging, and enjoyment.
Customers want to feel that if they have an issue with a brand, it will be handled and that their concerns will be understood. They don’t want the customer experience to feel like a battleground; they want it to feel fair and human.
“Customer experience isn’t just a nicer experience,” says Christian. “It ties directly to specific financial outcomes, whether that be increased sales, greater market share, or stronger brand loyalty.”
How Ipsos helps businesses deliver customer experiences that matter
Ipsos turns customer feedback into reliable, actionable, decision-ready information. The company goes beyond simple satisfaction metrics and implements voice-of-the-customer programs, journey analytics, relationship feedback, and quality research.
“Brands don’t just need data,” Christian says. “They need measurements as to how they are delivering on their brand promise and predictive modeling to tie financial performance measures to those measures to help them determine where to invest to maximize the customer experience and understand what financial impact those investments might deliver for the business.”
Ipsos measures the interactions that matter most and shows brands how each interaction can affect retention, share of spend, and efficiency. For brands that are trying to reduce the guesswork behind CX, Ipsos helps them move beyond cosmetic fixes to achieve real, meaningful change.
Customer expectations can shift on a dime, influenced by society, social media, and even changing trends. Ipsos helps brands meet those rapidly changing customer expectations with hard evidence and comprehensive metrics.
Today’s brands need to understand how to get the customer experience right. Ipsos has the insights needed to drive home the deep importance of CX in today’s marketplace.
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