Business

Top Ecommerce Companies in The UK

Published

5 years ago

January 4, 2022

Are you looking to hire an ecommerce company in the UK? If yes, then this article can help you.

As a business owner, you don’t have time and also knowledge to manage your eCommerce web store. In this case, you need to hire a good ecommerce agency that offers almost every service you need to grow your store.

In this article, get a complete list of top ecommerce agencies in the UK.

Benefits of Ecommerce Companies

There are many benefits of eCommerce companies for your business. Here are some of them:

These agencies can help you generate good sales and revenue by using advanced marketing strategies.
Ecommerce companies save you a lot of time and money as they perform heady time-consuming tasks for you like designing and marketing activities like keyword research and technical analysis.
An ecommerce agency has specialists for almost every task like development, technical tasks, and marketing.
Helps in creating beautiful and responsive ecommerce stores.

1- Bing Digital

Bing Digital has been providing quality ecommerce services since 1999. With more than 20 years of experience, this company knows what works for your business growth. It has helped both local and international brands grow online.

Bing Digital is trusted by more than 500 brands including several well-known companies like McAfee, Seiko, and Hackett London. This ecommerce agency has a team of professionals who are specialized in almost every ecommerce task.

Address: Innovation Centre Medway, Maidstone Rd, Chatham ME5 9FD, United Kingdom

Contact Details: [email protected], +448008021206

In Business Since: 1999

Services Offered:

Ecommerce Marketing Services like SEO, PPC, and Digital Marketing
Ecommerce Technical Services like UX Audit and Migration
Ecommerce Design and Development
Social Media Marketing Services
Ecommerce Security Services like PCI Compliance, On-Demand Penetration Testing, and eCommerce Monitoring

Key People: Jon Billingsley, Founder

Number of Employees: 11-50

Google Reviews: Rated 4.7 from 14 Google reviews

2- Aware Digital

Aware Digital has over 2 years of experience as an ecommerce agency in the UK. From design to development and marketing, this company holds expertise in almost every field. This UK-based ecommerce agency helps retailers and wholesalers sell online.

Aware Digital is also recognized by multiple awards like The Drum Awards 2021 and Northern Ecommerce Awards 2020. It is also trusted by leading brands such as JCB, Jaguar Land Rover, and Wedgwood.

Address: Unit 3, Riverside, 2 Campbell Rd, Stoke-on-Trent ST4 4RJ, United Kingdom

Contact Details: [email protected], +441782499530

In Business Since: 2018

Services Offered:

Ecommerce SEO
Ecommerce UI/UX
Ecommerce ERP Integration
B2B Ecommerce

Key People: Rich Jones, Director

Notable Results:

Hoist and Winch achieved an increase in traffic by 242%.
Aware Digital helped TT Pumps achieve a boost in mobile page speed by 525%.

Number of Employees: 11-50

Google Reviews: Rated 5.0 from 4 Google reviews

3- eBusiness UK

eBusiness UK is one of the oldest and trusted ecommerce agency in the UK. It has more than 20 years of experience in serving design, development, and marketing services to clients all over the world.

eBusiness UK is an award-winning agency with a team of dedicated professionals. Its team of specialists what strategies work for you to achieve good results on search engine results.

Address: Capricorn House, capricorn park, Blakewater Rd, Blackburn BB1 5QR, United Kingdom

Contact Details: [email protected], +441254279998

In Business Since: 1998

Services Offered:

SEO
PPC
Web Design
Ecommerce

Key People: Kam Kothia DL, CEO and Nasir Kothia, Managing Director

Notable Results:

Stealth Gaming achieved an increase in organic traffic by 5693% monthly. Also, 163% growth in top 10 keyword rankings.
Time2 achieved 174% growth in monthly organic traffic and 1600% growth in top 10 keyword rankings.

Number of Employees: 11-50

Google Reviews: Rated 5.0 from 51 Google reviews

4- Foundry Digital

Foundry Digital was established in 2011 by a professional ecommerce expert in the UK. It is a creative agency for businesses. This agency holds an experience of over 9 years and handled more than 650 projects.

Foundry Digital has a team of experienced professionals including designers, developers, and marketing experts that can create result-oriented strategies for your business.

Address: 88 Peterborough Rd, London SW6 3HH, United Kingdom

Contact Details: [email protected], +442081234669

In Business Since: 2011

Services Offered:

Branding
Graphic Design
Ui/UX Services
Ecommerce Web Design and Development
SEO
PPC
Content Marketing

Key People: Andres Del Risco, Founder

Number of Employees: 11-50

Google Reviews: Rated 4.3 from 11 Google reviews

5- Sniro

Sniro is a well-known ecommerce agency in the UK. With years of over 10 years, it is one of the trusted company that helps businesses grow their online sales and revenue. Whether you are in the health or education industry, Sniro can help all achieve good results.

Sniro has multiple locations in the world including Zambia, London, and India. Its goal is to build long-term relationships with its clients to build trust.

Address: 143 Broomgrave Gardens, Edgware, HA8 5RJ, United Kingdom

Contact Details: [email protected], +442070999124

In Business Since: 2010

Services Offered:

Search Engine Services
Pay Per Click
Email Marketing
Magento Ecommerce
Web Design and Development

Number of Employees: 11-50

Google Reviews: Rated 5.0 from 28 Google reviews

Conclusion

Ecommerce companies can help you achieve good results like increased sales and revenue. All of the above ecommerce agencies are the best in terms of quality services. You can choose any of the above agencies for your online store.

Business

Ipsos Helps Brands Understand How They Get Customer Experience Wrong & Why It’s Costing Them Millions

Published

4 weeks ago

June 26, 2026

Matthew Wiles

For brands looking to succeed in the modern business ecosystem, the customer experience (CX) is not something companies can afford to ignore. CX is a direct driver of revenue, loyalty, and growth for organizations.

Ipsos, one of the world’s leading market research firms, helps brands understand that failing to focus on the customer experience can lead to lost sales, which in turn can translate to not only millions in lost revenue but also lost trust and credibility in the market.

How brands still get CX wrong

“The customer decision and desire to do business with brands directly affect the bottom line,” says Brad Christian, Chief Commercial Officer at Ipsos – Experience Practice.

Customer experience may sound like a simple concept, but many brands still get it wrong. CX goes beyond surveys and feedback. Leaders who fail to connect feedback in a meaningful way to goals such as retention, repeat visits or purchases, advocacy, and operational performance fail to deliver on their service promises. The emotional and functional disconnect can spell trouble for brands. The most polished advertising campaigns cannot make up for a frustrating customer interaction or a promise that a business cannot fulfill.

According to Ipsos’s internal research, many customers today see service as too automated and impersonal. More than half report that their experience is worse than promised.

These findings don’t just result in disappointed buyers. They result in lost customers, negative feedback, and a long-term impact on the business as a whole.

“Brands have to manage the entire customer experience across each and every touchpoint,” explains Christian.

Poor CX can be expensive

Executives can often underestimate how expensive a history of poor CX can be. Global losses can reach into the billions while leaders wonder what went wrong. In an age of rapid social media communication, a single negative interaction can spell disaster for a company, leading to reduced customer spending or the entire loss of its most loyal customers.

Those losses are not just reflected in lost revenue, however. Customer acquisition and marketing dollars can also be lost as companies continue to spend money trying to retain their customer base, often skipping right over the experience part of retention.

Poor customer experience can be a deep operating problem that creates a domino effect, decimating businesses from the inside out. These poor experiences can impact not only present and future customer acquisition but also business leaders and employees.

CX matters more in today’s business landscape

The customer experience has always mattered, but it may matter more to brands trying to make it in a modern, ultra-competitive, digitally-driven business landscape. Good experiences encourage repeat purchases, boost loyalty, and increase the likelihood that customers will go online and recommend a brand to others.

“Customer experience isn’t an isolated function,” says Christian. “It’s ‌part of a larger system that ensures that brands measure and manage customer experience data and then act on that data to drive action where customer experience gaps exist.”

Brands also have to seek to understand today’s customers, who expect experiences that are seamless, authentic, and relevant. As more and more companies hop on the automation train, they will want to reassure their customers that the human element that many people consider important still exists.

At Ipsos, six drivers of strong customer relationships form the bedrock of the company’s CX platform, something that they refer to as the “Forces of CX”: certainty, fair treatment, control, status, belonging, and enjoyment.

Customers want to feel that if they have an issue with a brand, it will be handled and that their concerns will be understood. They don’t want the customer experience to feel like a battleground; they want it to feel fair and human.

“Customer experience isn’t just a nicer experience,” says Christian. “It ties directly to specific financial outcomes, whether that be increased sales, greater market share, or stronger brand loyalty.”

How Ipsos helps businesses deliver customer experiences that matter

Ipsos turns customer feedback into reliable, actionable, decision-ready information. The company goes beyond simple satisfaction metrics and implements voice-of-the-customer programs, journey analytics, relationship feedback, and quality research.

“Brands don’t just need data,” Christian says. “They need measurements as to how they are delivering on their brand promise and predictive modeling to tie financial performance measures to those measures to help them determine where to invest to maximize the customer experience and understand what financial impact those investments might deliver for the business.”

Ipsos measures the interactions that matter ‌most and shows brands how each interaction can affect retention, share of spend, and efficiency. For brands that are trying to reduce the guesswork behind CX, Ipsos helps them move beyond cosmetic fixes to achieve real, meaningful change.

Customer expectations can shift on a dime, influenced by society, social media, and even changing trends. Ipsos helps brands meet those rapidly changing customer expectations with hard evidence and comprehensive metrics.

Today’s brands need to understand how to get the customer experience right. Ipsos has the insights needed to drive home the deep importance of CX in today’s marketplace.