Business

Empowering Small Producers: How Delivered Cold Promotes Direct-to-Consumer Sales

Published

2 years ago

December 22, 2023

Over the years, but especially since working from home has become more of the norm, home delivery of food products has experienced a rapid rise in popularity. The frozen food market has seen considerable growth and is set to reach $432.55 billion by 2030 — a significant portion of which is the home delivery market.

Busy lifestyles and a desire for a wider variety of food have led people to seek the services of several home-delivery options that can deliver everything from meat to vegetables right to their door. However, the traditional direct-to-consumer frozen food market has one major downside: most are limited to one supplier per box.

Ruben Cortez, the entrepreneur behind Frozen Logistics, saw an opportunity to expand the frozen food delivery business and solve a number of pain points in the direct-to-consumer space. Cortez brings his years of experience in the entrepreneurial, technology, investment, and real estate spaces to change the traditional direct-to-consumer frozen food delivery space.

Cortez has recently unveiled Delivered Cold, a revolutionary new direct-to-consumer option that allows shoppers to add products from multiple different sellers in the same box, solving what he sees as an obvious issue with the traditional market. “We’re giving customers more options to fill their box with a variety of items they may not find elsewhere with this option,” he says, “making it easier to check out new products without a large cost commitment.”

Different from the competition

Many competing home delivery food companies often only cater to one type of consumer, whether by offering vegan options, ready-to-serve meals, or specialty products. On the other hand, Delivered Cold’s approach to home delivery, is far more streamlined.

“We are setting out to shake up an industry in need of disruption,” says Cortez. The way Delivered Cold operates is simply not possible in other marketplaces because, more often than not, sellers are left to fulfill their own product orders directly. “If a consumer buys three different items from three different sellers, the consumer will get three different boxes,” Cortez explains.

Delivered Cold focuses on empowering the small producer by eliminating the complex self-fulfillment requirement. Because Frozen Logistics operates its own cold storage facility where various products are stored, consumers can order directly from the Delivered Cold freezer, freeing up the producers to do what they do best: produce food products.

“Consumers can shop our freezers directly and access products from all of the incredible farmers, ranchers, and other producers we work with,” says Cortez.

Since the Delivered Cold approach cuts out the middleman, costly and complicated food distribution networks are simplified. By reducing touchpoints in the supply chain, consumers can count on less spoiled food and sellers have another avenue to get their products to consumers.

The sustainability factor

According to recent studies, sustainability is one of the most important factors when consumers choose a company, whether buying food or other products. In recent years, the focus on climate change has influenced every market globally, and it behooves a company to make sustainable practices a cornerstone of their service platforms.

Delivered Cold is built around a sustainability model that compresses the cold delivery supply chain required to get products from the freezer to the consumer. Their approach leads to reduced transportation costs, reduced facility requirements, and reduced material waste.

According to Cortez, Delivered Cold is dedicated to using recyclable and recycled materials throughout the shipping process. It remains cognizant of the impact of its less-than-recyclable materials that are required to get frozen products to the customer. “We plant a tree for every box we ship,” he says. “This helps offset the negative impact of materials that are not entirely sustainable but are necessary for the process.”

Additionally, the company has approached the issue of excess space in packaging that can lead to product thawing, which can cause products to arrive to the consumer in less-than-pristine condition. Traditionally, companies would fill these empty spaces with plastic or paper. Delivered Cold’s approach is decidedly technology-informed.

“Our sophisticated algorithm tracks the available space in each box as consumers shop,” Cortez explains. “We then offer appropriate products to the consumer at competitive and affordable prices, letting us fill each box with as much product as possible.” By maximizing the product-to-packaging ratio, overall waste is reduced.

Moreover, Cortez and his team also produce their own dry ice, further separating the company apart from the competition. The dry ice production process is very energy-intensive, but producing dry ice in the same facility where boxes are packaged with products means they reduce wasted dry ice which, in turn, means less energy goes into each box. By producing dry ice in-house, Delivered Cold is furthering its pledge to sustainable practices.

Growing in 2024

Delivered Cold has soft-launched as of November and will be beginning the next year with over 30 sellers. The company also hopes to host over 100 sellers by the end of 2024 — shipping over 10,000 boxes of a variety of products to consumers by December.

By merging technology, innovations, and a dedicated focus on sustainability, Delivered Cold gives customers what they want and makes shopping for a variety of products easy and accessible.

Business

Why Multi-Province Payroll Compliance Is the Hidden Challenge Canadian SMBs Face and How Folks Solves It

Published

2 days ago

November 6, 2025

Matthew Wiles

Photo courtesy of: Folks

Byline: Shem Albert

Running payroll in Canada can feel like crossing a country stitched from many different fabrics. Each province weaves its own pattern of tax rules, leave policies, and benefit requirements, creating a landscape where a single misstep can ripple through every paycheck. For small and mid-sized businesses, the challenge often remains hidden until growth pushes hiring beyond provincial borders or brings remote workers into the fold. What seems like a routine back-office task quickly becomes a test of accuracy, timing, and local knowledge. This is the gap that Folks set out to close, offering a way for employers to navigate Canada’s regulatory patchwork without slowing their momentum.

Provincial Rules Add Complexity

Canada’s payroll environment varies sharply by province. Federal rules set the foundation, but provincial tax rates, deductions, statutory leave entitlements, and benefit premiums add layers of complexity that employers must monitor carefully. Small and mid-sized businesses with staff across provinces or remote employees face different tax tables, reporting deadlines, and leave calculations that directly affect pay accuracy and remittance schedules.

Folks built its payroll module to address these differences. The platform calculates the correct provincial tax rates and deductions for each employee, applying updates automatically so employers avoid misapplied withholdings or late filings. Multi-location tax management allows a company with workers in Ontario, Quebec, or several other provinces to process payroll without creating separate accounts for each jurisdiction. Bilingual functionality in English and French and secure Canadian data hosting support compliance while keeping employee records accessible across language and regional boundaries.

Unified Records Improve Accuracy

Payroll errors often stem from mismatched employee data. Changes in pay rates, banking details, or benefits eligibility may not align between HR and finance systems, creating incorrect deductions or delayed payments. Smaller teams juggling separate platforms spend valuable hours reconciling information instead of focusing on strategic work.

Folks resolves these issues by combining HR and payroll in one platform. Updates to wages, hours, or tax information entered on the HR side flow directly into payroll without re-entry. This single, verified record strengthens the accuracy of every payroll run and ensures employees receive the correct pay and deductions. By removing the need for repetitive administrative work, HR staff can redirect their time to tasks that support growth and employee engagement.

Automation Keeps Provinces in Step

Each province sets its own requirements for holiday pay, pay frequency, and statutory benefits, making manual calculations both time-consuming and error-prone. Businesses that expand or hire remote employees must keep pace with shifting provincial regulations or risk penalties and audit issues.

Folks address these demands with automation designed for Canada’s regulatory landscape. Pay statements, deduction calculations, and custom pay schedules follow the applicable provincial rules without extra configuration. The system’s automated updates mean that a company hiring staff in British Columbia or Quebec can meet local payroll standards without adding new layers of setup or monitoring. Employers gain the ability to expand into new regions while maintaining accurate, on-time pay.

Reporting Strengthens Compliance

Changing tax rates and reporting requirements require ongoing attention from HR and finance teams. Companies that rely on disconnected systems risk missing a provincial update or submitting incorrect remittances, which can lead to fines and interest charges.

Folks provides detailed reporting tools that compile payroll, deductions, and benefits information across all locations. Employers can generate clear remittance and deduction summaries, simplifying the process of meeting provincial filing requirements. For organizations that want additional guidance, Folks also offers a payroll management service that brings in-house specialists to assist with configuration, compliance, and regular updates. These reporting features help companies stay audit-ready and avoid costly compliance gaps.

Scalable Payroll for Expanding Businesses

Many small businesses begin in a single province, where local tax and payroll demands can be learned over time. Growth into new provinces or the decision to hire remote staff adds a level of complexity that manual processes cannot handle efficiently. Errors multiply, compliance risks rise, and payroll teams spend more time correcting mistakes than supporting expansion plans.

Folks provides payroll that scales with company growth. Provincial tax logic, automated deductions, bilingual support, and secure Canadian data storage are built directly into the platform. By maintaining an accurate employee record and applying province-specific rules automatically, the system allows Canadian SMBs to expand with fewer administrative surprises and more predictable payroll operations. Companies gain the stability of compliant payroll across provinces while controlling the time and costs that typically accompany multi-jurisdiction growth.