Connect with us

Business

How Zajil Express Is Competing With The Region’s International Competitors

mm

Published

on

The logistics industry is not only a key contributor to economic development but also plays a significant role in resolving environmental and social issues. It is a major contributor to the economy and a competitive force in business. Recently, the transportation and logistics industry has been confronting immense transformation. Covid-19 and other hiccups have led to large-scale supply chain disruptions, confusing new restrictions and rules, and tumultuous shifts in customer demand.

Of course, the logistics industry keeps moving forward. It has gotten through the worst phases of the global pandemic. Due to this, the industry leaders are utilizing technologies, practices, and standards to carry it. One of such leaders is Zajil Express, taking action to remain competitive through its strength and capabilities in keeping up with the digital transformation, customer expectations, new market entrants, and evolving business models. 

Zajil Express revolutionizes the logistics & transportation industry

Zajil is an icon of entrepreneurship in the Kingdom of Saudi Arabia, competing with international competitors in the region. It is a privately owned and operated postal company offering domestic and international goods shipping and is one of the largest shipping and delivery networks.

Zajil Express won the KSA Express Service Provider of the Year Award (Private Sector) for 2018. In 2020, it was ranked the best company in the international cargo category, with only 19 complaints per 100,000 shipments.

The history & expansion of Zajil Express

Zajil was established in Unaizah when it started operations and then moved its headquarters to Riyadh, the capital of KSA. It was founded in 1999 with just two outlets. Growing from simple express delivery in and around Riyadh, it has now expanded into global shipping and logistics solutions provider, operating in over 110 outlets spreading over Saudi Arabia. From only one service to provide, Zajil now offers more than ten services, including air freight, land freight, sea freight, customs clearance, fulfillment, 3PL, store-to-store express, door-to-door services, last-mile delivery, line haul/fleet shipping, and chilled delivery. 

It was acquired by Al-Kadi Group Holding in 2009, with Yasser Al-Kadi becoming the Managing Director. The group set a strategic plan to develop the company at all levels with a vision to align it with the prominent international players. In 2015, with fifty outlets, Zajil became licensed for postal delivery service in KSA. The same year, it acquired Hat International (HATEX) and expanded into line hauling, heavy shipping, temperature-controlled deliveries, and other B2B services. 

In 2018, Zajil grew its reach with eighty outlets and introduced last-mile delivery for B2B customers and door-to-door services from the warehouse to the customer’s location. By 2020, Zajil started operating from China, UAE, Bahrain, Kuwait, and the USA. It also introduced inventory fulfillment services with distributed warehousing and logistics technology. At the same time, it also introduced freight forwarding, including air, sea, and land, and developed an ecommerce platform for its customers.

Zajil Express products and services

Zajil is one of the pioneering entities that started the dynamic logistics business in the Kingdom and around the Middle East. It is revolutionizing shipping and delivery in the Kingdom of Saudi Arabia through the latest technology. It is known for its courier and package delivery, strength in handling customer inquiries and complaints, and accelerated expansion plan locally, in GCC, and globally. Zajil offers a range of services in addition to domestic and international shipping serving different sectors, including B2B, B2C, and C2C. 

E-Commerce Business Solutions

Zajil Express helps customers with online sales, shipping, return service, warehouse, and inventory. 

Freight Solutions

It offers flexible and affordable air, sea, and land freight solutions with distribution centers and customs experts in every continent’s major economic hub. It also provides customs clearance and documentation services to ensure complete and accurate international shipping and delivery documentation.

Fulfillment

Zajil offers fulfillment services for growing businesses, including pick-up, inventory, and delivery. This benefits small business owners and eliminates the inventory cost and risks. Companies can lease space from Zajil either on-demand or get it reserved.

Domestic Distribution

Zajil offers cost-effective local express services within Saudi Arabia and cities. It provides several services for the domestic distribution of goods timely, including door-to-door, same-day shipping, and heavy shipping.

The idea of Bigtime Daily landed this engineer cum journalist from a multi-national company to the digital avenue. Matthew brought life to this idea and rendered all that was necessary to create an interactive and attractive platform for the readers. Apart from managing the platform, he also contributes his expertise in business niche.

Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

High Volume, High Value: The Business Logic Behind Black Banx’s Growth

mm

Published

on

In fintech, success no longer hinges on legacy prestige or brick-and-mortar branches—it’s about speed, scale, and precision. Black Banx, under the leadership of founder and CEO Michael Gastauer, has exemplified this model, turning its high-volume approach into high-value results. 

The company’s Q1 2025 performance tells the story: $1.6 billion in pre-tax profit, $4.3 billion in revenue, and 9 million new customers added, bringing its total customer base to 78 million across 180+ countries.

But behind the numbers lies a carefully calibrated business model built for exponential growth. Here’s how Black Banx’s strategy of scale is redefining what profitable banking looks like in the digital age.

Scaling at Speed: Why Volume Matters

Unlike traditional banks, which often focus on deepening relationships with a limited set of customers, Black Banx thrives on breadth and transactional frequency. Its digital infrastructure supports onboarding millions of users instantly, with zero physical presence required. Customers can open accounts within minutes and transact across 28 fiat currencies and 2 cryptocurrencies (Bitcoin and Ethereum) from anywhere in the world.

Each customer interaction—whether it’s a cross-border transfer, crypto exchange, or FX transaction—feeds directly into Black Banx’s revenue engine. At scale, these micro-interactions yield macro results.

Real-Time, Global Payments at the Core

One of Black Banx’s most powerful value propositions is real-time cross-border payments. By enabling instant fund transfers across currencies and countries, the platform removes the frictions associated with SWIFT-based systems and legacy banking networks.

This service, used by individuals and businesses alike, generates:

  • Volume-based revenue from transaction fees
  • Exchange spreads on currency conversion
  • Premium service income from business clients managing international payroll or vendor payments

With operations in underserved regions like Africa, South Asia, and Latin America, Black Banx is not only increasing volume—it’s tapping into fast-growing financial ecosystems overlooked by legacy banks.

The Flywheel Effect of Crypto Integration

Crypto capabilities have added another dimension to the company’s high-volume model. As of Q1 2025, 20% of all Black Banx transactions involved cryptocurrency, including:

  • Crypto-to-fiat and fiat-to-crypto exchanges
  • Crypto deposits and withdrawals
  • Payments using Bitcoin or Ethereum

The crypto integration attracts both retail users and blockchain-native businesses, enabling them to:

  • Access traditional banking rails
  • Convert assets seamlessly
  • Operate with lower transaction fees than those found in standard financial systems

By being one of the few regulated platforms offering full banking and crypto support, Black Banx is monetizing the convergence of two financial worlds.

Optimized for Operational Efficiency

High volume is only profitable when costs are contained—and Black Banx has engineered its operations to be lean from day one. With a cost-to-income ratio of just 63% in Q1 2025, it operates significantly more efficiently than most global banks.

Key enablers of this cost efficiency include:

  • AI-driven compliance and customer support
  • Cloud-native architecture
  • Automated onboarding and KYC processes
  • Digital-only servicing without expensive physical infrastructure

The outcome is a platform that not only scales, but does so without sacrificing margin—each new customer contributes to profit rather than diluting it.

Business Clients: The Value Multiplier

While Black Banx’s massive customer base is largely consumer-driven, its business clients are high-value accelerators. From SMEs and startups to crypto firms and global freelancers, businesses use Black Banx for:

  • International transactions
  • Multi-currency payroll
  • Crypto-fiat settlements
  • Supplier payments and invoicing

These clients tend to:

  • Transact more frequently
  • Use a broader range of services
  • Generate significantly higher revenue per user

Moreover, Black Banx’s API integrations and tailored enterprise solutions lock in these clients for the long term, reinforcing predictable and scalable growth.

Monetizing the Ecosystem, Not Just the Account

The genius of Black Banx’s model is that it monetizes not just accounts, but entire customer journeys. A user might:

  • Onboard in minutes
  • Deposit funds from a crypto wallet
  • Exchange currencies
  • Pay an overseas vendor
  • Withdraw to a local bank account

Each of these actions touches a different monetization lever—FX spread, transaction fee, crypto conversion, or premium service charge. With 78 million customers doing variations of this at global scale, the cumulative financial impact becomes immense.

Strategic Expansion, Not Blind Growth

Unlike many fintechs that chase customer acquisition without a clear monetization path, Black Banx aligns its growth with strategic market opportunities. Its expansion into underbanked and high-demand markets ensures that:

  • Customer acquisition costs stay low
  • Services meet genuine needs (e.g., cross-border income, crypto access)
  • Revenue per user grows over time

It’s not just about acquiring more customers—it’s about acquiring the right customers, in the right markets, with the right needs.

The Future Belongs to Scalable Banking

Black Banx’s ability to transform high-volume engagement into high-value profitability is more than just a fintech success—it’s a signal of what the future of banking looks like. In a world where agility, efficiency, and inclusion define competitive advantage, Black Banx has created a blueprint for digital banking dominance.

With $1.6 billion in quarterly profit, nearly 80 million users, and services that span the globe and the blockchain, the company is no longer just scaling—it’s compounding. Each new user, each transaction, and each feature builds upon the last.

This is not the story of a bank growing.

This is the story of a bank accelerating.

Continue Reading

Trending