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How Zajil Express Is Competing With The Region’s International Competitors

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The logistics industry is not only a key contributor to economic development but also plays a significant role in resolving environmental and social issues. It is a major contributor to the economy and a competitive force in business. Recently, the transportation and logistics industry has been confronting immense transformation. Covid-19 and other hiccups have led to large-scale supply chain disruptions, confusing new restrictions and rules, and tumultuous shifts in customer demand.

Of course, the logistics industry keeps moving forward. It has gotten through the worst phases of the global pandemic. Due to this, the industry leaders are utilizing technologies, practices, and standards to carry it. One of such leaders is Zajil Express, taking action to remain competitive through its strength and capabilities in keeping up with the digital transformation, customer expectations, new market entrants, and evolving business models. 

Zajil Express revolutionizes the logistics & transportation industry

Zajil is an icon of entrepreneurship in the Kingdom of Saudi Arabia, competing with international competitors in the region. It is a privately owned and operated postal company offering domestic and international goods shipping and is one of the largest shipping and delivery networks.

Zajil Express won the KSA Express Service Provider of the Year Award (Private Sector) for 2018. In 2020, it was ranked the best company in the international cargo category, with only 19 complaints per 100,000 shipments.

The history & expansion of Zajil Express

Zajil was established in Unaizah when it started operations and then moved its headquarters to Riyadh, the capital of KSA. It was founded in 1999 with just two outlets. Growing from simple express delivery in and around Riyadh, it has now expanded into global shipping and logistics solutions provider, operating in over 110 outlets spreading over Saudi Arabia. From only one service to provide, Zajil now offers more than ten services, including air freight, land freight, sea freight, customs clearance, fulfillment, 3PL, store-to-store express, door-to-door services, last-mile delivery, line haul/fleet shipping, and chilled delivery. 

It was acquired by Al-Kadi Group Holding in 2009, with Yasser Al-Kadi becoming the Managing Director. The group set a strategic plan to develop the company at all levels with a vision to align it with the prominent international players. In 2015, with fifty outlets, Zajil became licensed for postal delivery service in KSA. The same year, it acquired Hat International (HATEX) and expanded into line hauling, heavy shipping, temperature-controlled deliveries, and other B2B services. 

In 2018, Zajil grew its reach with eighty outlets and introduced last-mile delivery for B2B customers and door-to-door services from the warehouse to the customer’s location. By 2020, Zajil started operating from China, UAE, Bahrain, Kuwait, and the USA. It also introduced inventory fulfillment services with distributed warehousing and logistics technology. At the same time, it also introduced freight forwarding, including air, sea, and land, and developed an ecommerce platform for its customers.

Zajil Express products and services

Zajil is one of the pioneering entities that started the dynamic logistics business in the Kingdom and around the Middle East. It is revolutionizing shipping and delivery in the Kingdom of Saudi Arabia through the latest technology. It is known for its courier and package delivery, strength in handling customer inquiries and complaints, and accelerated expansion plan locally, in GCC, and globally. Zajil offers a range of services in addition to domestic and international shipping serving different sectors, including B2B, B2C, and C2C. 

E-Commerce Business Solutions

Zajil Express helps customers with online sales, shipping, return service, warehouse, and inventory. 

Freight Solutions

It offers flexible and affordable air, sea, and land freight solutions with distribution centers and customs experts in every continent’s major economic hub. It also provides customs clearance and documentation services to ensure complete and accurate international shipping and delivery documentation.

Fulfillment

Zajil offers fulfillment services for growing businesses, including pick-up, inventory, and delivery. This benefits small business owners and eliminates the inventory cost and risks. Companies can lease space from Zajil either on-demand or get it reserved.

Domestic Distribution

Zajil offers cost-effective local express services within Saudi Arabia and cities. It provides several services for the domestic distribution of goods timely, including door-to-door, same-day shipping, and heavy shipping.

The idea of Bigtime Daily landed this engineer cum journalist from a multi-national company to the digital avenue. Matthew brought life to this idea and rendered all that was necessary to create an interactive and attractive platform for the readers. Apart from managing the platform, he also contributes his expertise in business niche.

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Business

Turning Tragedy into Triumph Through Walking With Anthony

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On the morning of February 6, 2010, Anthony Purcell took a moment to admire the churning surf before plunging into the waves off Miami Beach. Though he had made the dive numerous times before, that morning was destined to be different when he crashed into a hidden sandbar, sustaining bruises to his C5 and C6 vertebrae and breaking his neck.

“I was completely submerged and unable to rise to the surface,” Purcell recalls. “Fortunately, my cousin Bernie saw what was happening and came to my rescue. He saved my life, but things would never be the same after that dive.”

Like thousands of others who are confronted with a spinal cord injury (SCI), Purcell plunged headlong into long months of hopelessness and despair. Eventually, however, he learned to turn personal tragedy into triumph as he reached out to fellow SCI victims by launching Walking With Anthony.

Living with SCI: the first dark days

Initial rehabilitation for those with SCIs takes an average of three to six months, during which time they must relearn hundreds of fundamental skills and adjust to what feels like an entirely new body. Unfortunately, after 21 days, Purcell’s insurance stopped paying for this essential treatment, even though he had made only minimal improvement in such a short time.

“Insurance companies cover rehab costs for people with back injuries, but not for people with spinal cord injuries,” explains Purcell. “We were practically thrown to the curb. At that time, I was so immobile that I couldn’t even raise my arms to feed myself.”

Instead of giving up, Purcell’s mother chose to battle his SCI with long-term rehab. She enrolled Purcell in Project Walk, a rehabilitation facility located in Carlsbad, California, but one that came with an annual cost of over $100,000.

“My parents paid for rehabilitation treatment for over three years,” says Purcell. “Throughout that time, they taught me the importance of patience, compassion, and unconditional love.”

Yet despite his family’s support, Purcell still struggled. “Those were dark days when I couldn’t bring myself to accept the bleak prognosis ahead of me,” he says. “I faced life in a wheelchair and the never-ending struggle for healthcare access, coverage, and advocacy. I hit my share of low points, and there were times when I seriously contemplated giving up on life altogether.”

Purcell finds a new purpose in helping others with SCIs

After long months of depression and self-doubt, Purcell’s mother determined it was time for her son to find purpose beyond rehabilitation.

“My mom suggested I start Walking With Anthony to show people with spinal cord injuries that they were not alone,” Purcell remarks. “When I began to focus on other people besides myself, I realized that people all around the world with spinal cord injuries were suffering because of restrictions on coverage and healthcare access. The question that plagued me most was, ‘What about the people with spinal cord injuries who cannot afford the cost of rehabilitation?’ I had no idea how they were managing.”

Purcell and his mother knew they wanted to make a difference for other people with SCIs, starting with the creation of grants to help cover essentials like assistive technology and emergency finances. To date, they have helped over 100 SCI patients get back on their feet after suffering a similar life-altering accident.

Purcell demonstrates the power and necessity of rehab for people with SCIs

After targeted rehab, Purcell’s physical and mental health improved drastically. Today, he is able to care for himself, drive his own car, and has even returned to work.

“Thanks to my family’s financial and emotional support, I am making amazing physical improvement,” Purcell comments. “I mustered the strength to rebuild my life and even found the nerve to message Karen, a high school classmate I’d always had a thing for. We reconnected, our friendship evolved into love, and we tied the knot in 2017.”

After all that, Purcell found the drive to push toward one further personal triumph. He married but did not believe a family was in his future. Regardless of his remarkable progress, physicians told him biological children were not an option.

Despite being paralyzed from the chest down, Purcell continued to look for hope. Finally, Dr. Jesse Mills of UCLA Health’s Male Reproductive Medicine department assured Purcell and his wife that the right medical care and in vitro fertilization could make their dream of becoming parents a reality.

“Payton joined our family in the spring of 2023,” Purcell reports. “For so long, I believed my spinal cord injury had taken everything I cared about, but now I am grateful every day. I work to help other people with spinal cord injuries find the same joy and hope. We provide them with access to specialists, funding to pay for innovative treatments, and the desire to move forward with a focus on the future.”

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