Lifestyle

The Evolution of eCommerce: How Online Shopping Has Changed in the Last Decade

Published

7 months ago

December 3, 2024

Over the past decade, eCommerce has transformed from a convenient alternative to brick-and-mortar shopping into a dominant force shaping global consumer behaviour. This evolution has been driven by advancements in technology, shifting customer expectations, and innovative logistics strategies that ensure purchases reach doorsteps with unprecedented speed and efficiency. Let’s explore how online shopping has evolved and what it means for businesses and consumers alike.

The Rise of Mobile Commerce

One of the most significant changes in eCommerce is the shift towards mobile shopping. Smartphones have become the preferred device for browsing, comparing, and purchasing products. According to recent studies, more than 70% of online transactions now occur on mobile devices. User-friendly apps, seamless payment gateways, and mobile-first website designs have played pivotal roles in driving this trend.

For businesses, this shift has meant a greater focus on responsive design and mobile-optimised platforms to enhance user experience. It has also encouraged the rise of social commerce, where platforms like Instagram and TikTok have become integral to shopping journeys, blending entertainment with eCommerce.

Personalisation and AI Integration

A decade ago, personalisation in online shopping was rudimentary – limited to broad product recommendations. Today, artificial intelligence (AI) and machine learning have revolutionised how retailers engage with customers. eCommerce platforms can now analyse browsing habits, purchase history, and even real-time preferences to deliver highly tailored shopping experiences.

From personalised email campaigns to dynamic website content that adapts to user behaviour, AI has allowed businesses to forge stronger connections with their audiences. This evolution not only boosts sales but also fosters customer loyalty in a competitive market.

The Amazon Effect and Expedited Delivery

The “Amazon Effect” has been another game-changer, setting new standards for eCommerce logistics. The expectation of fast, often same-day delivery has become a benchmark for online retailers worldwide. To meet these demands, businesses have invested heavily in supply chain optimisation and partnerships with reliable logistics providers.

The integration of advanced eCommerce freight solutions has been crucial in ensuring timely and cost-effective delivery. These solutions streamline the movement of goods from warehouses to customers, enabling retailers to stay competitive while managing rising logistical complexities.

Sustainability in Online Shopping

As awareness of environmental issues grows, sustainability has become a major focus for eCommerce. In the last decade, consumers have increasingly demanded eco-friendly practices, prompting businesses to adopt greener approaches.

From sustainable packaging to carbon-neutral shipping options, online retailers are now incorporating environmental responsibility into their operations. This shift not only aligns with consumer values but also provides businesses with a competitive edge in a market that prioritises ethical consumption.

The Power of Data and Analytics

Data has always been integral to eCommerce, but its role has expanded significantly in the past ten years. Advanced analytics now allow businesses to understand consumer trends, optimise inventory management, and enhance marketing strategies. Predictive analytics, for instance, can anticipate demand fluctuations, helping retailers avoid stockouts or overstocking.

Moreover, data-driven insights have made omnichannel retailing more cohesive, ensuring customers have a seamless experience whether they’re shopping online, in-store, or through a combination of both.

Challenges and Opportunities Ahead

While the evolution of eCommerce has brought remarkable progress, it hasn’t been without challenges. Rising customer expectations, cybersecurity threats, and the complexities of global trade are just a few hurdles businesses face. However, these challenges also present opportunities for innovation.

By adopting cutting-edge technologies, fostering strategic partnerships, and focusing on customer-centric approaches, businesses can continue thriving in the ever-changing eCommerce landscape.

As you can see, the past decade has been transformative for eCommerce – reshaping how we shop, sell, and interact with brands

From the convenience of mobile shopping to the precision of AI-driven personalisation, the industry has continually adapted to meet the needs of modern consumers. As technology advances and consumer expectations evolve, one thing is certain – eCommerce will remain at the forefront of global retail innovation for years to come.

Lifestyle

Derik Fay: The Strategist Who Built Empires Where Others Saw Limits

Published

2 days ago

June 22, 2025

Michelle Langton

In the ever-changing landscape of entrepreneurship, few names carry the weight of strategic precision like Derik Fay. Behind the scenes of some of the most dynamic, growth-driven companies in America, Fay has become a master at the art of scaling businesses without sacrificing soul.

What makes his journey all the more compelling isn’t just what he’s done — it’s how quietly and deliberately he’s done it. Born in Westerly, Rhode Island, on a cold November day in 1978, Fay didn’t come from connections or capital. He came from resilience. Raised in modest circumstances, he developed a mindset early on that would come to define his success: if a door doesn’t open, build the damn frame yourself.

At 6’1″, Fay’s physical presence is matched only by the magnitude of his vision. Over the past two decades, he’s grown from a solo operator into a force that touches nearly every major sector in American business. He is best known as the founder of 3F Management, a multi-sector venture and private equity firm that acts less like a bank and more like a command center — diagnosing broken business structures, overhauling teams, and rebuilding revenue engines from the inside out.

But 3F is only the beginning. Fay holds active leadership or board roles across a broad range of ventures, including Around the Clock Fitness, SalonPlex, Results Roofing, BIGG Pharma, Tycoon Payments, Eratyc Entertainment, FayMs Films, and even the combat sports disruptor Bare Knuckle Fighting Championships (BKFC). Each of these businesses reflects a different side of his philosophy: high-functioning systems, vertical integration, and zero tolerance for mediocrity.

And while his public persona is often understated, the reach is massive. His online presence alone has generated billions of views, with over 1.4 million followers engaging with his strategic insights, mentorship content, and thought leadership across platforms. He’s not an influencer — he’s an executor with influence.

Yet behind the numbers and headlines is a family man. Since 2021, Fay has shared his life with his partner, Shandra Phillips, whose presence he often credits as grounding his often chaotic, deal-driven world. Together, they raise two daughters, Sophia Elena Fay and Isabella Roslyn Fay — the true north to his professional compass.

Despite his vast portfolio, Fay is not driven by applause. He’s driven by the ripple effect. Every deal, every venture, every mentorship session carries the same intention: to leave people, companies, and communities better than he found them.

He’s also begun exploring a new frontier — film and entertainment. Through FayMs Films and strategic partnerships with entertainment studios, Fay is merging business with storytelling, stepping occasionally into the spotlight as an actor and executive producer. It’s a logical evolution for a man who’s spent his life crafting narratives — only now, some of them play out on screen.

And while many entrepreneurs spend their careers chasing validation, Fay has been repeatedly recognized in major outlets like Forbes, Yahoo Finance, and Maxim, not for buzz but for results. He’s been cited alongside legacy names in global business and continues to operate with the same laser-focus that got him through his first startup, his first failure, and his first million-dollar win.

In a time when founders obsess over being seen, Derik Fay has built something far rarer — he’s become essential. Not just to his companies, but to the evolving definition of what modern leadership looks like: measured, disciplined, people-first, and unapologetically ambitious.

He doesn’t just build businesses.
He builds systems that build people.

Derikfay.com