Business
A StartUp that made the Local Kirana Stores stand in front of the Global e-Commerce Majors
Indians have been traditionally relying on neighborhood stores (Kirana store) for food. The strong presence, network and overall personal level relationship establish them very deep in Indian society. Neighborhood stores are as old as this country is and still both partners are fulfilling the desire, need and expectations of each other but with the advancement of technology, the use of Smartphone and emergence of E-commerce local grocery stores are losing its charm.
A computer engineering graduate Mannu Jha, who born in a family that lives on the earning of small Kirana shop in the remote village of Bihar, when saw that old hubs of grocery shopping are losing its charm and relevancy due to emergence of E-commerce and Superstores as well as inadaptability of traditional Kirana store with technology and new trends. He decided to re-establish local Kirana once again and come up with a StartUp that incarnate Age-old Mom-Dad shop digitally to save the ancient shopping heritage, a StartUp that made local grocery stores stand in front of the global e-commerce majors.
Mannu reveals their agenda and state “I want a StartUp that incarnate Age-old Mom-Dad shop digitally to save the ancient shopping heritage and made local Kirana Stand in front of the global giants.”

Customer Application
Germination of Idea
It was summer of 2019, Mannu is busy in his regular business stuff but every businessman is, first of all, a family man. No matter what you are, you have to go to buy ration. Mannu also has to dispatch his responsibility and went to a nearby grocery store where he found his old dream to revolutionize the Kirana store. He hanged all his old projects and work in nights to characterize his old dream. Resultantly “OkkJi” came into existence.
“I just want to tune old Kirana store according to new age and provide them a digital look that they cannot bear alone. I also want to uplift the additional responsibility like home delivery, documentation from shopkeepers so that they can focus on their business” Mannu explains his motives behind OkkJi.
The litmus test of the feasibility of Idea
Taking any decision is quite easy but implementing it in real is rather tough and complicated. This also happens with Mannu’s conception. So, marathon churning and survey start to know the on-ground feasibility, need and acceptance of the very idea.
Team Okkji criss-cross its first target city “Patna” trice to know the response from shops as well as the customer side. The rich & old retail market and dense population of Patna is a natural choice for us. The potential and future growth of the city also drags us towards it.
They find a very overwhelming response from shops and customers both. The responses of local Mom-dad shops are quite encouraging as they are facing tough competition from Superstore and e-commerce players.
“We just want to know that these thoughts are not just the mind of our mind, are common people also facing similar problems that’s why we have conducted three intense surveys across the city,” Ravi added who look after the research and development.
They get very encouraging responses from buyers and common family persons as they do not want to spend their home weekend in long queues of any supermarket and hesitate to buy groceries from e-commerce but have full faith in their neighbourhood Kirana store.

Kirana Store Application
Journey to the Characterization of OkkJi App
After testing the idea and its on-ground acceptance Team OkkJi they themselves into work to characterize concept OkkJi to App OkkJi.
Mannu along with key members handpick the best professionals to build a perfect team. They hire expert hand for the development of OkkJi App according to their expectations and visualization. Experience and young marketing team take responsibility to convince and associate shops, creative catalogue and inventory develop many sets of catalogue based on the taste of the city and shop’s potential.
Finally, OkkJi App is ready to launch and pre-registration starts with a big hit.

Okkji team
Sudden stroke and additional feather
Mannu and his team are all set to bang traditional grocery shopping mechanisms but the sudden outburst of COVID 19 that suspended all on- ground operation. It was terrible times for a new initiative but team OkkJi takes this break as an opportunity to evaluate and retrospect. Something excellent always comes out of introspection. Team OkkJi also gets some new feather-like OkkJI Fast- A dedicated delivery system, OkkJi direct- A smooth and traffic-free channel for manufacturers and a diverse range of subscription plans as OkkJi Direct.
“Lockdown starts with a sudden calamity for us but after some time we realize that it an opportunity to refine our services and evaluate the whole project” one of them added.
These words represent the dedication and association of members with the project.
Loss becomes gain
Lockdown and COVID outburst stops registration of shops because marketing executives cannot go to shops physically for registration.
In the other hand pre-registration for customers is getting overwhelming response that not only evokes enthusiasm and energy among the team but also inspire to perform the best.
This period advertises the idea in a great way also without even a single penny investment on advertisement as people realise and experience the need and relevancy of home delivery, the importance of neighbourhood Kirana, and inefficiency of Super market. They desperately need a channel that connects common people to neighbourhood Kirana digitally. Shops also realises the importance of digitalization and additional hand in terms of delivery.
“Lockdown, actually establish the demand of digitalization that smoothen our operation and marketing strategy. So, we start registration of shops digitally and get almost 100 stores in our panel. This response made us launch “Beta” phase of App that is quite useful for Retailers.”
With the initial potential and hope of 30000 order delivery in a month, team OkkJi is starting its journey in a royal manner and very Soon industry, as well as people, will hear the thump of its arrival, which has enshrined itself among all kinds of prohibition and Lockdown.
The dedication and zeal to revolutionize old age practice according to the digital era and contemporary technical adaptations is the core of this startup that not only maintain the living heritage of shopping as well as give thrust to individual entrepreneurship along with customers satisfaction.
Business
Royal York Property Management And Nathan Levinson On Building Stable Rental Portfolios In A Volatile Market
Across North America, Europe, and much of the world, rental housing is caught between two pressures. On one side are tenants facing record affordability challenges. On the other side are landlords seeing operating costs, interest payments, and regulatory complexity move in the opposite direction.
Recent analysis from Canada’s national housing agency shows how tight conditions still are. The average vacancy rate for purpose-built rentals in major Canadian centres rose to about 2.2 percent in 2024, up from 1.5 percent a year earlier, but still below the 10-year average despite the strongest growth in rental supply in more than three decades.
At the same time, higher interest rates have pushed up the cost of acquiring and financing rental buildings, which has slowed transactions and made many projects harder to pencil out.
In this environment, the question for landlords and investors is less about chasing maximum rent and more about building stability. That is where Royal York Property Management and its founder, president, and CEO Nathan Levinson have drawn attention.
From a base in Toronto, Royal York Property Management manages more than 25,000 rental properties, representing over 10 billion dollars in real estate value, and operates across Canada, the United States, and parts of Europe. Levinson also sits on a Bank of Canada policy panel focused on the rental market, where he provides data and on-the-ground insights about rent trends and landlord stress.
For many smaller property owners, his model has become a reference point for how to treat rental housing as a structured financial asset rather than a side project.
Rental housing under pressure from both sides of the balance sheet
In many countries, the basic rental story is the same. Construction of new rental housing has climbed, yet demand still runs ahead of supply in most major cities. In Canada, overall rental supply grew by more than 4 percent in 2024, the strongest increase in over thirty years, while vacancy rose only modestly.
At the same time, borrowing costs have moved sharply higher compared with the pre-pandemic period. Research shows that elevated interest rates have reduced the profitability of new multifamily deals and slowed investment activity, even as structural demand for rental housing stays strong.
For small and mid-sized landlords, that tension shows up in a simple way. Mortgage payments, taxes, insurance, and maintenance rarely move down. Rents move up more slowly, and in many jurisdictions they are constrained by regulation or market realities.
Levinson’s view is that this gap will not close on its own. Landlords who want to stay in the market need more predictable income, tighter control of costs, and clearer systems for dealing with risk.
A property management model built for volatility
Royal York Property Management did not start as an institutional platform. Levinson’s early clients were owners of single condominiums, duplexes, or small buildings who were struggling with irregular rent payments, surprise repairs, and complex rental rules.
Instead of handling each property ad hoc, he built a standardized operating model that treats every door as part of a wider portfolio. Each unit sits on a centralized platform that records rent, arrears, lease expiries, maintenance tickets, and legal actions. Owners see real-time statements and performance metrics rather than waiting for year-end reports.
That structure, combined with an internal maintenance and legal team, is designed to handle stress rather than avoid it. When markets are calm, the system may look conservative. When conditions worsen, it is what keeps owners in the black.
“Execution is everything” is how Levinson often frames it in interviews.
Turning rent into a more predictable income stream
The feature that first drew many investors to Royal York Property Management is its rental guarantee program in Ontario. Under this model, landlords receive their rent even if a tenant stops paying. RYPM takes responsibility for legal proceedings, arrears recovery, and re-leasing the unit, while the owner continues to receive income.
Independent profiles of the company describe this as one of the first large-scale rental guarantee frameworks in the Canadian market, and note that the firm manages tens of thousands of units under this structure.
The guarantee itself is closely tied to local law and does not transfer directly into every jurisdiction. The underlying logic, however, is straightforward:
- Treat unpaid rent as a recurring and manageable risk rather than an occasional shock.
- Price that risk into a clear product instead of handling each case informally.
- Use scale, legal expertise, and data to keep default rates low and resolution times shorter.
For landlords who are facing mortgage renewals at higher interest rates, having a more stable rent stream can be the difference between holding a property and being forced to sell. That is one reason rental guarantee models have started to attract interest from investors outside Canada who are watching RYPM’s approach.
Using technology to see risk earlier
Behind the guarantee and the day-to-day operations is a technology stack that tries to surface problems before they become crises. Royal York Property Management’s internal platform uses data from payments, maintenance, and tenant behavior to flag risk signals and operational bottlenecks.
Examples include:
- Tenants who move from on-time payments to repeated short delays.
- Units where small repair tickets point to a larger capital issue ahead.
- Buildings where complaint volumes suggest service gaps or staffing problems.
Rather than treating these as isolated events, the system aggregates patterns across thousands of units. That allows management to decide whether a problem is individual, building-specific, or systemic.
Levinson has also pushed this data outward. As a member of the Bank of Canada’s rental policy panel, he provides anonymized information on rent collection, defaults, and renewal behavior, which feeds into broader discussions about financial stability and housing policy.
The same data that protects a landlord’s cash flow in one building helps central bankers understand how higher rates are affecting thousands of households.
Why the Canadian case matters for global landlords
Several recent reports underline how closely rental markets are now tied to national economic performance. Tight rental supply and high rents are feeding inflation in many economies. At the same time, higher borrowing costs are discouraging new construction, which risks prolonging shortages.
This feedback loop is especially hard on small landlords. Many own only one or two properties and have limited room to absorb higher mortgage payments or extended vacancies. Analysts in Canada and abroad have warned that some owners are at risk of default as their loans reset at higher rates.
In that context, the Royal York Property Management model offers three lessons that travel across borders:
- Standardization protects both sides. Clear processes for screening, rent collection, maintenance, and legal steps reduce surprises for owners and tenants at the same time.
- Risk pooling is more efficient than one-off crises. Handling arrears, legal disputes, and vacancies inside a structured system is less costly than improvising each time.
- Operational data belongs in policy conversations. When policymakers have access to real rental data rather than only mortgage statistics, interventions can be better targeted.
It is not an accident that Levinson’s work now sits at the intersection of private property management and public financial policy.
What everyday landlords can borrow from the Royal York playbook
Most landlords will not build a 25,000-unit management platform. Many will never interact with a central bank. The core ideas behind Nathan Levinson’s approach are still accessible to smaller owners that manage a handful of properties.
Three practices stand out.
First, treat every rental unit as part of a simple portfolio. That means using a consistent template to track rent, arrears, expenses, and vacancy days for each property, then reviewing it on a schedule instead of only when something goes wrong.
Second, write down the rules for risk in advance. Late-payment steps, repayment plans, documentation standards, and maintenance response times should exist on paper, not only in memory. Royal York’s experience suggests that clear rules reduce conflict, because everyone knows what will happen next.
Third, invest in service as a protective layer. Multiple independent profiles of RYPM point out that faster response times and transparent communication reduce tenant turnover and protect building condition, which in turn supports long-term returns.
For landlords and investors trying to navigate today’s volatile rental markets, the message from Royal York Property Management and Nathan Levinson is surprisingly simple. You cannot control interest rates or national housing policy. You can control how organized your portfolio is, how clearly you manage risk, and how consistent your operations feel to the people who live in your buildings.
For many, that shift from improvisation to structure is what will decide whether their rental properties remain a source of wealth or turn into a source of stress.
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