Lifestyle

Galen M. Hair is Helping Make Homeowners and Communities Whole

Published

5 years ago

June 15, 2021

Galen M. Hair has always been a person of action. But don’t take his word for it; talk to the hundreds of families he’s helped navigate the confusing world of insurance as a property casualty attorney and owner at Insurance Claim HQ. By working directly with them in the wake of natural disasters in the Southeastern U.S., Galen holds insurance companies accountable for making good on their policyholders’ claims.

Experience Inspires Professional Expertise

Advocating for clients and modeling for them how to advocate for themselves is a hallmark of Galen’s approach to practicing law. This National Trial Lawyers Top 100 attorney doesn’t just make suggestions or offer platitudes. He knows what it’s like to dig deep and draw on reserves just to keep going. Despite working since age 13, Galen and his family couldn’t afford college. Not resigned to let circumstances hold him back, he capitalized on his gift for vocal talent and decided to major in opera to finance his studies through scholarships. Galen’s initial plan was to study music in preparation for a career in the arts but then as his studies drew to a close, he decided to enroll in Tulane University’s law school.

After being moved by the heartache and loss experienced by New Orleans residents in the wake of Hurricane Katrina, Galen joined fellow students in providing on-the-ground assistance through the Student Hurricane Network (SHN). He wanted to be a positive force for change for his fellow Americans, and in the process, Galen was changed, too. He gained a real-world understanding of the insurance industry as it functions for policyholders facing deep-pocketed insurance companies that appeared to be focused on profits over people.

Success and Awards

With a few years of property damage experience after the BP oil spill in the Gulf, Galen and a colleague started their own firm in 2011. That firm grew quickly and soon, cases took up most of his time, leaving little opportunity for the advocacy in his heart. The firm earned Inc 500 and Goldman Sachs 10000 business awards, and Galen has been named to Super Lawyers’ Rising Stars list every year since 2016. But Galen knew something was missing.

In August 2020, Galen launched a new firm with fellow attorney Alexander Shunnarah. And while many new businesses took a hit in 2020, Insurance Claim HQ experienced a near-immediate rush as an active hurricane season pummeled the Gulf States. Galen took a direct role in assisting clients in Louisiana and Texas by viewing their homes and assessing the issues they were having with their insurance companies.

Today, his firm represents more than 800 households and 6 churches and is actively participating in the rebuilding of southwest Louisiana. They’re committed to driving systemic change that empowers homeowners and reflects Galen’s commitment to the area after witnessing firsthand the devastation of storm after storm in New Orleans’ neighborhoods.

Big Firm Results, Small Firm Relationships

While there are certainly similar firms carrying out post-disaster work, what sets Galen’s apart is a commitment to on-the-ground services, directing resources to front-line teams. Galen actively supports families and business owners to help them recover property losses. After a disaster, he’ll be found on the front lines, giving out water to those in need. With a proven, collaborative spirit, he works well with others on the same team, including contractors, to provide comprehensive and compassionate assistance to his clients.

How You Can Take Action Right Now

Galen’s firm provides a holistic service to help homeowners in rebuilding their houses and businesses in a personal way, and shares this advice for insurance policyholders facing their own challenges after a disaster: He stresses how important it is to record everything. Avoid relying on verbal communication alone, he recommends; document conversations, who you spoke to, and what they said. Get your own professionals involved for an independent assessment of your damages and what it will take to make you whole.

His final takeaway for homeowners is a reminder that insurance companies are not looking out for you–their business model is to pay out as little as possible to retain profits. If you’ve paid your premiums and now your insurance company is going back on their promises to make you whole after an affecting event, you don’t have to fight them alone.

Do You Need Help Holding Your Insurance Company Accountable?

Put your trust in a partner: Insurance Claim HQ. Galen is not just a man of word but of action. He and his team are working in your best interest. And if there was ever any doubt, you only need to know where Galen was when Hurricane Zeta hit in 2020, just as he launched his company: out among those he feels compelled to assist, taking action. “Picking up the pieces is something that shouldn’t have to be done alone,” he says. Right after Zeta passed through, Galen threw a tarp on his now missing front slope of his roof and loaded his team right back up to go help existing clients remove trees from their homes. Later that night, his wife called to ask if he had a plan for the hole in his house.

But that’s Galen’s way. Helping others before helping himself.

Galen M. Hair, Owner of Insurance Claim HQ, is a property insurance attorney. His firm operates in more than seven states including Alabama, Louisiana, Texas and Georgia among others. Galen and his team have helped over 800 families rebuild their homes and businesses. He has been rated a Super Lawyers Rising Star, and voted one of National Trial Lawyers Top 100. To learn more about how Galen and his partner, Alexander Shunnarah, can help protect property from disaster, please visit: https://insuranceclaimhq.com

Lifestyle

Donnette Russell-Love on How Policy Changes Are Reshaping the Immigrant Experience in America

Published

4 days ago

January 16, 2026

Michelle Langton

What happens when the rules for chasing the American dream keep changing? For millions of immigrants, the answer is anxiety, confusion, and a constant fight to stay one step ahead of shifting policies that can decide their future overnight.

This is the reality that Donnette Russell-Love, attorney and CEO of Immigration Care Service, faces every day. With a career built on both courtroom experience and compassionate advocacy, she has become a steady guide for individuals and families navigating one of the most unpredictable legal systems in the world.

A Changing Landscape

Over the years, U.S. immigration policy has shifted from being opportunity-driven to increasingly restrictive. Donnette Russell-Love has seen how these changes have reshaped not only the process but also how immigrants are perceived. She believes that leadership plays a major role in setting the tone; each administration influences whether the focus lies on inclusion, enforcement, or deterrence.

Under the current administration, the path to the American dream has become much narrower. There has been a stronger push to limit humanitarian provisions for people fleeing unstable conditions, less tolerance for long-term immigrants with even minor offenses from years ago, and growing efforts to challenge birthright citizenship.

These policies reflect a clear shift in how the United States approaches immigration. For many of her clients, the rules that once offered hope now feel like walls. Yet, her mission remains the same: to help them find a way through, one informed decision at a time.

Guiding Clients Through Constant Change

In an environment where laws and regulations can change faster than people can adapt, Donnette’s approach is built on preparation. She doesn’t just focus on forms and paperwork; she focuses on context. Her process starts with understanding each client’s story, background, and long-term goals. From there, she helps them see not just what’s required legally, but what’s likely to be asked, reviewed, or challenged along the way.

For her, education is the most powerful defense. She believes that informed clients are stronger, calmer, and more confident when facing interviews or hearings. She spends time explaining how new rules apply to their situations and how small details, like old records, travel history, or documentation, can make all the difference.

Her deep understanding of immigration stems not only from her legal training but also from her background in compliance and risk management. These skills have shaped her proactive style, allowing her to anticipate potential issues before they arise. Instead of reacting to policy shifts, she prepares her clients to adapt to them.

Leadership That Balances Law and Humanity

Running a law firm in such a turbulent field requires discipline, empathy, and vision, qualities that Donnette has cultivated over years of leadership. As the head of Immigration Care Service, she manages the balance between legal precision and genuine human care. Her team works closely with clients from diverse backgrounds, ensuring they receive not only sound legal guidance but also emotional support during uncertain times.

She also emphasizes the importance of staying grounded. Her philosophy is that immigration law is not just about policies or procedures, it’s about people. Every case represents a life story, a dream, or a second chance. And while the system may grow more rigid, her role is to help clients see that persistence and preparation can still lead to opportunity.

Moving Forward with Purpose

For Donnette Russell-Love, the work doesn’t end with one case or one victory. It’s about helping her clients understand the bigger picture, that success in immigration is not only about following rules, but about knowing how to navigate them with clarity and confidence.

She recognizes that the path to legal residency or citizenship is harder now than ever before. But her message is one of resilience: knowledge and preparation still open doors.

In a time when immigration policies seem to shift with every election cycle, Donnette’s approach stands out for its steadiness and humanity. She reminds her clients and the broader community that while laws may change, the pursuit of hope, belonging, and a better life remains constant. And with the right guidance, that pursuit is still worth every effort.