Health
Heroes of the COVID-19 Crisis series
During the global COVID-19 pandemic, cities around the world rapidly adapted to unprecedented challenges. Technological innovation was at the forefront of these efforts. In this week’s article we will talk about how a talented young individual, Shwetal Karade, from Maharashtra helped the community during the crisis.
Shwetal Karade, a tech and strategy professional based in Maharashtra India, addressed a critical issue faced by her home city— the shortage of oxygen cylinders, essential for treating severe cases of COVID-19. She developed and introduced a simple yet effective online portal, TheOxyMapper, to map the supply and demand of oxygen cylinders. The portal integrated data from local councils regarding registered keepers of oxygen cylinders, providing a foundational database of available supplies. By opening the portal to public submissions, Shwetal ensured that anyone and everyone who had oxygen cylinders could make their entry, thus accounting for maximum available resources. Consumers in need of oxygen cylinders could access the portal to see where supplies were available, facilitating quicker and more efficient access to these critical resources.
By providing a centralized source of information, the portal improved the visibility of oxygen cylinder availability across the city. The public could quickly find where oxygen cylinders were available, reducing the time spent searching for this essential item. Although the solution was temporary, it effectively bridged the gap until the regular supply chain was restored.
For her efforts, Shwetal was awarded with the Innovators For Society (IFS) award in 2020 by the Nagpur City Council. This award acknowledges individuals who made significant contributions to public welfare each year.
Technology and community spirit have been critical in navigating the pandemic in other parts of the country too. In Mumbai, an app called CoviHelp has been developed to provide real-time information on hospital bed availability and medical supplies. In Bengaluru, a team of engineers have created a low-cost ventilator that could be rapidly deployed to meet urgent healthcare needs. In Delhi, a community-driven initiative has established a digital platform to connect volunteers with those in need of food and essential supplies during lockdowns. I will cover some of these in the future articles in this series.
As we reflect on the challenges posed by COVID-19, the dedication and ingenuity of individuals like Shwetal and others around the world offer hope and inspiration for a safer future.
Health
How a Quiet Fulham Clinic Became London’s Most Coveted Wellness Secret
Byline: Gerome Alvarez
In London’s cutthroat wellness landscape, few businesses manage to capture community attention without fanfare or celebrity endorsements. Yet Spa & Massage Fulham has accomplished exactly this, weaving itself into the cultural fabric of one of London’s most discerning neighborhoods within weeks of its September 2025 opening. The phenomenon began as whispers among friends, colleagues, and neighbors—all independently discovering what would soon become known across social media platforms as “the best massage in London.”
This organic word-of-mouth growth reveals something deeper than marketing prowess; it signals a genuine transformation in how Londoners approach wellness and self-care. The clinic at 709 Fulham Road represents more than successful business expansion; it embodies a broader cultural shift toward viewing therapeutic massage as essential healthcare rather than occasional luxury.
The Science-Backed Foundation
The surging demand for massage therapy is not merely about relaxation; it is rooted in substantial scientific evidence that validates what clients experience firsthand. Research consistently demonstrates that massage therapy reduces cortisol levels by up to 31% while increasing mood-regulating neurotransmitters serotonin and dopamine by 28% and 31% respectively. These physiological changes translate into tangible benefits: improved sleep quality, enhanced focus, reduced chronic pain, and strengthened immune function.
“Massage therapy works in multiple ways to help reduce stress. First and foremost, it helps to lower levels of cortisol, the primary stress hormone,” explains recent research on therapeutic massage. For London’s high-pressure lifestyle, this represents more than indulgence; it is preventive healthcare. The integration of scientific expertise sets Spa & Massage apart from typical wellness businesses, with Professor Eyal Lederman, a world-renowned expert in neurophysiology and manual therapy, serving as the company’s medical director.
The Visionary Origins
The story begins in 2007 when entrepreneurs Alykhan and Nicole Thobani, inspired by journeys through Thailand, recognized a fundamental gap in London’s wellness market. Rather than treating massage as an expensive luxury, the couple witnessed how Eastern cultures integrated therapeutic touch as essential to balanced living, as fundamental as diet and exercise. This revelation sparked the mission to bring accessible, high-quality massage therapy to London’s high streets.
“What sets us apart from other massage therapy providers is having Professor Eyal Lederman as part of our team,” Thobani explains. Professor Lederman’s research at King’s College London on the neurophysiology of manual therapy provides the scientific foundation that distinguishes Spa & Massage from competitors. Nearly two decades later, the company now serves over 2,500 clients weekly across seven London locations, with each expansion building upon lessons learned from previous successes.
The Fulham Experience Defined
The newest location deliberately avoids ostentatious luxury, instead creating what insiders describe as “understated sophistication”—an environment that whispers quality rather than shouting opulence. Central to the experience is the signature bespoke tea blend, crafted in-house to begin each client’s journey toward relaxation. This attention to detail extends throughout the treatment, where therapists like Roxanne—with backgrounds in clinical physiotherapy and experience from London’s most prestigious five-star spas—deliver what clients describe as transformative sessions.
The clinic’s approach attracts therapists of exceptional caliber, including professionals like Olga, who draws “many celebrity clients and high-profile athletes” for her transformative skills. Operating seven days a week from 9:00 AM to 10:00 PM, the clinic makes professional massage therapy accessible to busy Londoners seeking consistent, science-backed wellness solutions. The discrete nature of the clientele, protected by sunglasses and an air of privacy, has only added to the brand’s mystique and appeal.
Building an Extraordinary Following
Since its inception, Spa & Massage Fulham has cultivated what can only be described as a devoted following that transcends typical service provider relationships. “Our team is obsessed with making sure that each client has an expert massage, with a positive health and wellbeing outcome,” Thobani notes. This focus on measurable results rather than superficial relaxation has attracted clients who view regular massage not as an occasional indulgence but as essential maintenance for peak performance.
Client testimonials consistently emphasize transformational outcomes that extend far beyond the treatment room. “I have been coming for my regular massage every week for years now, I just sleep better, I am happier, calmer, and perform at my very best. With massage therapy I live my best life. It is like I feel superhuman during the week,” shares one long-term client. This level of commitment reflects a fundamental shift in how affluent Londoners prioritize health and wellbeing, with weekly bookings becoming the norm rather than the exception among regular clients.
The Future of London Wellness
Perhaps most intriguingly, Spa & Massage has attracted backing from heavyweight private equity professionals and investment banking leaders, not as corporate investments, but as personal commitments from individuals who became clients first. These investors, who Thobani diplomatically describes as preferring discretion, represent a fascinating convergence of professional success and personal wellness priorities. This phenomenon reflects broader trends in the wellness investment landscape, where private equity firms increasingly recognize the substantial returns in premium wellness services.
As Spa & Massage Fulham establishes itself in one of London’s most competitive wellness markets, it represents the evolution of urban healthcare toward proactive, science-backed solutions. The clinic’s success suggests that Londoners are ready to embrace massage therapy as an essential component of modern urban living, challenging traditional notions of luxury and self-care. In this context, the quiet revolution unfolding at 709 Fulham Road points toward a future where wellness is not an afterthought but a cornerstone of how successful professionals maintain an edge in an increasingly demanding world.
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