Business

How to Run a Successful Business with Family and how Zaf Baker does it

Published

5 years ago

September 13, 2020

Keep family and business separate. We’ve all heard this sort of advice about how it is deadly and dangerous to involve family and friends in our business as it is bound to lead to collisions, fights, and in some cases, permanent destruction of both the relationships in the business. However, we have seen many instances in which family and friends are able to do business together and still drive.

A good example of this is Zaf and Adam Baker, brothers who run both a property business and a car dealership. The two have been in business for years and have seen mammoth success and are able to balance being both siblings as well as business partners, proving it can be done. Obviously, the situation between the Baker Brothers is not always the norm as there are instances of people who have had relationships destroyed by bringing in family and friends into business. If you are considering this route, it can be done.

First, it is important to look into the relationship itself. A quick peek at Baker’s social media will show that he and his brother are very close and according to recent interviews, they have been very close from a young age. If your relationship between you and your family member or friend is already tumultuous, it will only be heightened due to the pressures of running a business together. If you are thinking of starting a business with someone, make sure it’s someone you already have a good relationship with.

When you do find this person you have a good relationship with and want to go to business with, make sure it is a slow transition in the beginning. The Baker brothers did not start their empire off the bat. Instead, they began their career with a wholesale car dealership and then transitioned it by expanding the business into real estate. Starting with a single project or business venture will give you and your family member the chance to get to know each other as business people as opposed to siblings or otherwise. This means that many of the clashes and teething problems and other issues will be sorted out in the beginning as opposed to popping up later and causing bigger issues.

When you begin working with a family member, make sure that all the rules and roles are defined. For example, Zaf Baker is known as the more outgoing of the two brothers and has a very prolific social media presence which also promotes their business. When you are starting your business venture with a family member, decide ahead of time who is going to do what and make sure that each person is allowed to do their work without consent interference. Especially if there is an age difference or seniority, it is easy for one party to feel slighted. Instead, if each person is given a defined role and not constantly hovered over, the business will likely thrive.

Furthermore, business and pleasure time should also be clearly defined. In the confines of your business, it should be very clear that you are partners first and foremost and ensure that each partner works professionally as though they were working for or with a stranger. Outside the office, however, try your best to keep the personal relationship alive by engaging in the activities you have done prior. One of the issues that many people often have when working with a family member or friend is that they either lose their business partner by trying to maintain the relationship or lose their friend by trying to keep things professional in the workplace.

The key is to find a balance between the two for all involved. A quick look at Baker’s Instagram to grow will show you that the two brothers play as much as they work. His Instagram has shots of them traveling around the world, meeting some of the biggest celebrities in the world, engaging in many hobbies and partying. They also often seen with other members of the family traveling which shows that their relationship has not been harmed by the business partnership.

Finally, it is important to acknowledge when this sort of relationship is not feasible. It must be acknowledged that not every relationship can work in a professional setting and this is perfectly fine. There is no benefit in trying to force it if the flexibility does not exist. If it does exist, however, make sure to apply all the above rules to ensure the best possible results not just for the business but also for the relationship that is in question.

Business

High Volume, High Value: The Business Logic Behind Black Banx’s Growth

Published

1 week ago

June 16, 2025

Matthew Wiles

In fintech, success no longer hinges on legacy prestige or brick-and-mortar branches—it’s about speed, scale, and precision. Black Banx, under the leadership of founder and CEO Michael Gastauer, has exemplified this model, turning its high-volume approach into high-value results.

The company’s Q1 2025 performance tells the story: $1.6 billion in pre-tax profit, $4.3 billion in revenue, and 9 million new customers added, bringing its total customer base to 78 million across 180+ countries.

But behind the numbers lies a carefully calibrated business model built for exponential growth. Here’s how Black Banx’s strategy of scale is redefining what profitable banking looks like in the digital age.

Scaling at Speed: Why Volume Matters

Unlike traditional banks, which often focus on deepening relationships with a limited set of customers, Black Banx thrives on breadth and transactional frequency. Its digital infrastructure supports onboarding millions of users instantly, with zero physical presence required. Customers can open accounts within minutes and transact across 28 fiat currencies and 2 cryptocurrencies (Bitcoin and Ethereum) from anywhere in the world.

Each customer interaction—whether it’s a cross-border transfer, crypto exchange, or FX transaction—feeds directly into Black Banx’s revenue engine. At scale, these micro-interactions yield macro results.

Real-Time, Global Payments at the Core

One of Black Banx’s most powerful value propositions is real-time cross-border payments. By enabling instant fund transfers across currencies and countries, the platform removes the frictions associated with SWIFT-based systems and legacy banking networks.

This service, used by individuals and businesses alike, generates:

Volume-based revenue from transaction fees
Exchange spreads on currency conversion
Premium service income from business clients managing international payroll or vendor payments

With operations in underserved regions like Africa, South Asia, and Latin America, Black Banx is not only increasing volume—it’s tapping into fast-growing financial ecosystems overlooked by legacy banks.

The Flywheel Effect of Crypto Integration

Crypto capabilities have added another dimension to the company’s high-volume model. As of Q1 2025, 20% of all Black Banx transactions involved cryptocurrency, including:

Crypto-to-fiat and fiat-to-crypto exchanges
Crypto deposits and withdrawals
Payments using Bitcoin or Ethereum

The crypto integration attracts both retail users and blockchain-native businesses, enabling them to:

Access traditional banking rails
Convert assets seamlessly
Operate with lower transaction fees than those found in standard financial systems

By being one of the few regulated platforms offering full banking and crypto support, Black Banx is monetizing the convergence of two financial worlds.

Optimized for Operational Efficiency

High volume is only profitable when costs are contained—and Black Banx has engineered its operations to be lean from day one. With a cost-to-income ratio of just 63% in Q1 2025, it operates significantly more efficiently than most global banks.

Key enablers of this cost efficiency include:

AI-driven compliance and customer support
Cloud-native architecture
Automated onboarding and KYC processes
Digital-only servicing without expensive physical infrastructure

The outcome is a platform that not only scales, but does so without sacrificing margin—each new customer contributes to profit rather than diluting it.

Business Clients: The Value Multiplier

While Black Banx’s massive customer base is largely consumer-driven, its business clients are high-value accelerators. From SMEs and startups to crypto firms and global freelancers, businesses use Black Banx for:

International transactions
Multi-currency payroll
Crypto-fiat settlements
Supplier payments and invoicing

These clients tend to:

Transact more frequently
Use a broader range of services
Generate significantly higher revenue per user

Moreover, Black Banx’s API integrations and tailored enterprise solutions lock in these clients for the long term, reinforcing predictable and scalable growth.

Monetizing the Ecosystem, Not Just the Account

The genius of Black Banx’s model is that it monetizes not just accounts, but entire customer journeys. A user might:

Onboard in minutes
Deposit funds from a crypto wallet
Exchange currencies
Pay an overseas vendor
Withdraw to a local bank account

Each of these actions touches a different monetization lever—FX spread, transaction fee, crypto conversion, or premium service charge. With 78 million customers doing variations of this at global scale, the cumulative financial impact becomes immense.

Strategic Expansion, Not Blind Growth

Unlike many fintechs that chase customer acquisition without a clear monetization path, Black Banx aligns its growth with strategic market opportunities. Its expansion into underbanked and high-demand markets ensures that:

Customer acquisition costs stay low
Services meet genuine needs (e.g., cross-border income, crypto access)
Revenue per user grows over time

It’s not just about acquiring more customers—it’s about acquiring the right customers, in the right markets, with the right needs.

The Future Belongs to Scalable Banking

Black Banx’s ability to transform high-volume engagement into high-value profitability is more than just a fintech success—it’s a signal of what the future of banking looks like. In a world where agility, efficiency, and inclusion define competitive advantage, Black Banx has created a blueprint for digital banking dominance.

With $1.6 billion in quarterly profit, nearly 80 million users, and services that span the globe and the blockchain, the company is no longer just scaling—it’s compounding. Each new user, each transaction, and each feature builds upon the last.

This is not the story of a bank growing.

This is the story of a bank accelerating.