Business
The Fixed Mindset vs. The Growth Mindset
Sales is a tricky business to succeed at; anyone in the industry will tell you that the idea behind sales is much more difficult in execution than you might initially think. Being successful can be achieved, but these days there are so many different ways to be successful that it’s challenging to pick one road that works the best. Brandon Harris, the Sales VP at Otter PR, has a wealth of experience in sales and has pinpointed a major limiting factor for many sales groups. He’s seen both sides of this debate’s effects with multiple companies and has since been trying to educate the sales community on this very subject.
The Fixed Mindset versus the Growth Mindset is a rather interesting choice to make as both sides have their pros and cons; however, statistical evidence suggests the idea that one might perhaps more often yield results over the other. Before we discuss that, first, each mindset must be laid out and explained.
THE FIXED MINDSET
The Fixed Mindset is a more precise and secure state of mind and practice in sales. Often, this approach focuses heavily on what works rather than merely improving. It could be argued that it doesn’t tend to heavily involve the more personal influence of sales and the value of individual strengths and weaknesses. Fixed Mindsets tend to look at cold hard facts without considering the margin of error for these facts. More often than not, you’ll see examples of leaders in a Fixed Mindset being heavily focused on having a secondary education but perhaps less work experience.
In addition, the Fixed Mindset tends to have less belief & efficacy of their employees. There needs to be a detailed set of requirements met by each individual for them to be considered qualified, and the Fixed Mindset follows them to a near tee. Perhaps the most distinguishing feature of the Fixed Mindset is a risk-averse approach to sales. There isn’t much venturing outside of the formulaic nature of how it operates and, as a result, tends to yield low-risk based results.
This is not to say there’s no value in the Fixed Mindset; the Fixed approach doesn’t tend to err on the side of risk-taking. Depending on the individual industry, this could be a good thing as risk-reward analysis can be an invaluable tool for a sales group if the market is right for it. However, the fact remains that Fixed Mindset is a far more rigid approach to sales that is more circumstantial in the way of success.
THE GROWTH MINDSET
The Growth Mindset is a more fluid approach to sales. The idea involves more risk-taking, but also more results-based decision-making. The belief that employees’ records show more of their capabilities than what they look like through the traditional ‘on paper’ lens. The Growth Mindset takes the time to teach the employees and future leaders instead of going out of business to seek new members to fill those roles.
It is a mindset heavy in the investment of existing company members rather than investing in new members who might not perform according to specifications. A growth mindset is frequently one that takes a more direct look at employees under the umbrella of the company and invests in those who have yielded the most results or show the most promise and teach them how to fill the roles they’re expected to occupy rather than leaving them at where they are already excelling.
This mindset has a far less rigid approach, focusing heavily on promoting and using resources to invest in their team. This grants employees more efficiency and empowerment to make the right decisions for the company and their department as a whole.
WHY DOES IT MATTER?
Harris believes that these two mindsets, while both yield some semblance of benefits, have a superior mix. He believes that the growth mindset is far more lucrative for the future of sales as it promotes a more genuine approach to sales and goes based on performance rather than what employees look like on paper. The risk-taking involved in Growth Mindset is also something that can be attributed to further success for companies who choose the Growth Mindset and take educated risks.
These decisions ultimately help the health of the company and the sales industry at large as they help set the precedent of the growth mindset as the norm. It creates a more lucrative business in terms of the revenue, and the health of the sales industry is evolving with the changing times. Whether it’s practiced effectively or not across the board, the future of sales is the growth mindset.
As leaders in the sales industry, it is your responsibility to ensure that these are things that are taken account of when in the process of moving forward with large decisions. These individual mindsets must be chosen carefully and with a great deal of thought beforehand, and if it is not done successfully it can be detrimental to the health of the company’s success.
Business
Why Multi-Province Payroll Compliance Is the Hidden Challenge Canadian SMBs Face and How Folks Solves It
Byline: Shem Albert
Running payroll in Canada can feel like crossing a country stitched from many different fabrics. Each province weaves its own pattern of tax rules, leave policies, and benefit requirements, creating a landscape where a single misstep can ripple through every paycheck. For small and mid-sized businesses, the challenge often remains hidden until growth pushes hiring beyond provincial borders or brings remote workers into the fold. What seems like a routine back-office task quickly becomes a test of accuracy, timing, and local knowledge. This is the gap that Folks set out to close, offering a way for employers to navigate Canada’s regulatory patchwork without slowing their momentum.
Provincial Rules Add Complexity
Canada’s payroll environment varies sharply by province. Federal rules set the foundation, but provincial tax rates, deductions, statutory leave entitlements, and benefit premiums add layers of complexity that employers must monitor carefully. Small and mid-sized businesses with staff across provinces or remote employees face different tax tables, reporting deadlines, and leave calculations that directly affect pay accuracy and remittance schedules.
Folks built its payroll module to address these differences. The platform calculates the correct provincial tax rates and deductions for each employee, applying updates automatically so employers avoid misapplied withholdings or late filings. Multi-location tax management allows a company with workers in Ontario, Quebec, or several other provinces to process payroll without creating separate accounts for each jurisdiction. Bilingual functionality in English and French and secure Canadian data hosting support compliance while keeping employee records accessible across language and regional boundaries.
Unified Records Improve Accuracy
Payroll errors often stem from mismatched employee data. Changes in pay rates, banking details, or benefits eligibility may not align between HR and finance systems, creating incorrect deductions or delayed payments. Smaller teams juggling separate platforms spend valuable hours reconciling information instead of focusing on strategic work.
Folks resolves these issues by combining HR and payroll in one platform. Updates to wages, hours, or tax information entered on the HR side flow directly into payroll without re-entry. This single, verified record strengthens the accuracy of every payroll run and ensures employees receive the correct pay and deductions. By removing the need for repetitive administrative work, HR staff can redirect their time to tasks that support growth and employee engagement.
Automation Keeps Provinces in Step
Each province sets its own requirements for holiday pay, pay frequency, and statutory benefits, making manual calculations both time-consuming and error-prone. Businesses that expand or hire remote employees must keep pace with shifting provincial regulations or risk penalties and audit issues.
Folks address these demands with automation designed for Canada’s regulatory landscape. Pay statements, deduction calculations, and custom pay schedules follow the applicable provincial rules without extra configuration. The system’s automated updates mean that a company hiring staff in British Columbia or Quebec can meet local payroll standards without adding new layers of setup or monitoring. Employers gain the ability to expand into new regions while maintaining accurate, on-time pay.
Reporting Strengthens Compliance
Changing tax rates and reporting requirements require ongoing attention from HR and finance teams. Companies that rely on disconnected systems risk missing a provincial update or submitting incorrect remittances, which can lead to fines and interest charges.
Folks provides detailed reporting tools that compile payroll, deductions, and benefits information across all locations. Employers can generate clear remittance and deduction summaries, simplifying the process of meeting provincial filing requirements. For organizations that want additional guidance, Folks also offers a payroll management service that brings in-house specialists to assist with configuration, compliance, and regular updates. These reporting features help companies stay audit-ready and avoid costly compliance gaps.
Scalable Payroll for Expanding Businesses
Many small businesses begin in a single province, where local tax and payroll demands can be learned over time. Growth into new provinces or the decision to hire remote staff adds a level of complexity that manual processes cannot handle efficiently. Errors multiply, compliance risks rise, and payroll teams spend more time correcting mistakes than supporting expansion plans.
Folks provides payroll that scales with company growth. Provincial tax logic, automated deductions, bilingual support, and secure Canadian data storage are built directly into the platform. By maintaining an accurate employee record and applying province-specific rules automatically, the system allows Canadian SMBs to expand with fewer administrative surprises and more predictable payroll operations. Companies gain the stability of compliant payroll across provinces while controlling the time and costs that typically accompany multi-jurisdiction growth.
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