Lifestyle

10 Steps to Improve Your Property’s Tenant Retention

Published

5 years ago

December 13, 2020

After choosing the right property, tenant retention is arguably the most important factor for a rental property’s success. Higher tenant retention means you’ll see more consistent revenue, you’ll spend less time looking for new tenants, and you’ll suffer far fewer losses from vacancies and turnover.

However, improving tenant retention isn’t always straightforward. If you want to maximize retention, you’ll need to think critically about your approach.

How to Improve Tenant Retention

These are some of your most valuable strategies in improving tenant retention:

Find the right tenants. One of your best strategies will be finding the right tenants for your property in the first place. Tenants often leave because they’re a bad fit, in one way or another. They may only be looking for a short-term space to live, or they may not have a stable job they can rely on to pay for rent. Invest in a thorough, proactive tenant screening practice so you can secure the best candidates for your rental properties. It takes a bit more time to get someone in, but it will be worth it in the long run.
Build tenant relationships. Next, go out of your way to build relationships with your tenants. You don’t have to be close friends with every person you bring into your property—in fact, friendships can get in the way of the tenant-landlord relationship. However, you should be on amicable terms. Get to know your tenants, including their goals and long-term prospects, and make sure they’re comfortable reaching out to talk to you. If tenants like their landlord, they’ll be far less likely to leave.
Keep rent reasonable. Depending on where you live, it’s probably legal to incrementally increase rent prices every year. But this isn’t always the best move, even if it increases your cash flow. It’s important to keep your rent prices in line with other properties in the area; otherwise, your tenants will simply leave. Increase prices gradually and periodically.
Be flexible (when possible). Try to give your tenants extra flexibility whenever you can. For example, if a tenant is late on rent payment because they’re having an issue with their employer, consider giving them another couple of weeks to come up with the money—with no penalty. Be forgiving if they make a mistake, or accidentally damage the property. This leniency can go a long way in securing their loyalty.
Take care of requests immediately. Similarly, it’s important to take care of reasonable tenant requests right away. If a tenant complains about a leaking roof or a malfunctioning appliance, send a technician or visit the property right away. Fast fixes lead to happy tenants—and happy tenants tend to stick around.
Be responsive. There will be times when you can’t fix an issue right away. This is okay, but you still have to be as responsive as possible. Let your tenants know that you’ve heard their requests, and that you intend to take action on them. If you can’t get to a fix right away, let them know why and tell them when they can expect a fix. This proactive communication is vital for tenant satisfaction.
Respect privacy. Try to respect your tenants’ privacy. Don’t show up unannounced, and don’t enter their apartment without permission or awareness (even if it’s legal to do so in your area). Give tenants the feeling that this is their space and make them feel comfortable.
Listen to feedback. Occasionally, you’ll get direct feedback from tenants. They may complain about the way you manage the property or give you compliments about the way you handled a specific issue. Listen to these pieces of feedback and learn from them. They could provide straightforward direction on how you can be a better property manager, or how you can make other tenants happy in the future.
Invest in periodic upgrades. Most landlords want to keep upgrading the property with new appliances, nicer fixtures, and other quality of life improvements. Try to make these upgrades while the tenant is occupied (if you can), so the tenant can benefit directly from them. It makes tenants feel like you genuinely care about their quality of life. It will incentivize them to stick around.
Reward loyalty. Finally, reward tenant loyalty however you can. That could mean giving tenants occasional discounts or sending them a Christmas card in the mail. Even small gestures can go a long way in boosting retention.

Perfecting Your Strategy

Maximizing tenant retention isn’t something you can handle overnight. If you want to see the best results, you’ll need to adjust your strategy gradually, over time. Listen carefully to feedback from your tenants and be flexible enough to keep adapting your long-term approach.

Lifestyle

How Magic Moment Resort Became the Pioneer of a New Era: The First-Ever Dazzler Select by Wyndham

Published

7 days ago

November 25, 2025

Michelle Langton

In Central Florida’s packed landscape of family hotels and theme park lodgings, a unique kind of property has emerged. Magic Moment Resort & Kids Club in Orlando is earning attention from traveling families for a simple reason. It delivers joy, warmth, and convenience at a smart value that keeps Disney dreams accessible rather than overwhelming.

By joining Wyndham, Magic Moment Resort unlocks the strength of a global powerhouse, gaining worldwide visibility, advanced technology, and access to Wyndham Rewards, the largest hotel loyalty program on the planet. This strategic move expands its reach, builds guest trust, and amplifies its impact, all while preserving the unique identity that sets it apart.

Just a short drive from the gates of Walt Disney World, the resort sits along the palm-framed stretch of West Irlo Bronson Memorial Highway. The location has long been known for its tourism bustle, yet Magic Moment has carved out a softer identity. It feels playful and colorful, but also intentional. It is designed by a family for other families, and that perspective shapes every experience on the property.

A Philosophy Rooted in Family Connection

Magic Moment Resort was built with a belief often forgotten in today’s tourism industry. Family vacations should feel uplifting instead of stressful, and affordability should not come at the expense of comfort or creativity.

Check-in feels more personal than transactional. Parents arrive with strollers, snacks, and tired children. The staff seems to understand this rhythm instinctively. The energy is warm, the pace is easy, and the tone is set long before anyone even enters the room.

Unlike competing hotels that charge a steep premium for proximity to the parks, Magic Moment focuses on smart value without compromise. Its pricing strategy is refreshingly straightforward. Families can stay five minutes from Disney without draining their travel budgets. For many guests, that difference helps shift resources from hotel costs to experiences. It means more character breakfasts, more souvenirs, and more freedom to enjoy the parks without financial tension following every decision.

Spaces Designed for Children and Considerate of Parents

Magic Moment is filled with color, but nothing feels overstimulating. Instead, the resort offers a sense of wonder scaled to a child’s imagination.

The themed family rooms are a highlight. Children step into rooms that feel lighthearted and whimsical, yet parents appreciate that they are also functional and comfortable. It is the atmosphere of a themed suite without the theme park price.

Its Kids Club and Teens Club reflect that same thoughtful balance. These spaces invite exploration and creativity for children and provide a nurturing level of supervision. Parents can enjoy an hour by the heated pool, relax in a shaded cabana, or simply take a quiet moment while knowing their children are safe and engaged.

The resort’s grounds encourage slow mornings and gentle afternoons.There’s a 30,000 sqf outdoor playground as well as peaceful corners for parents. Importantly, families are not asked to pay additional fees to enjoy them. Magic Moment’s amenities feel generous rather than transactional.

Unforgettable Days at the Parks

For families navigating a Disney vacation, convenience is often the true luxury. Magic Moment delivers this with a complimentary delicious hot breakfast that encourages everyone to sit and enjoy the start of the day rather than rush through it.

Transportation to the parks is included, which removes one of the most common stress points for visiting families. There is no parking lot maze and no long lines at the toll booths. Guests simply board the shuttle and begin their day with ease.

When the sun sets and everyone returns from a day of rides and parades, the resort becomes a place to unwind. Children head straight for the pool. Parents sip Starbucks coffee. The atmosphere is relaxed and bright, and the resort feels like an extension of the Disney experience rather than a pause from it.

A Value That Resonates with Families

What truly elevates Magic Moment is the balance it achieves between smart value and experience. The resort has cultivated a loyal following because guests feel they receive more than they pay for. More thoughtful design. More space for connection. More comfort without excess.

Affordability here does not signal minimalism. Instead, it allows families to breathe. It creates space for shared moments that are often overlooked in the rush of theme-park vacations. Children play freely. Parents unwind without guilt. Families spend more time together and less time navigating logistics.

A Resort Built with Heart

Magic Moment Resort & Kids Club stands out in a region overflowing with hospitality options. Its charm is not rooted in extravagance. It is grounded in sincerity. It reflects the belief that family travel should feel joyful, accessible, and full of color.

For families planning a Disney visit, it represents more than a place to sleep. It is a retreat where memories can form in the quiet moments as much as in the thrilling ones.

At Magic Moment, the greatest luxury is not an amenity. It is the feeling of being exactly where you are meant to be, together.