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10 Steps to Improve Your Property’s Tenant Retention

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After choosing the right property, tenant retention is arguably the most important factor for a rental property’s success. Higher tenant retention means you’ll see more consistent revenue, you’ll spend less time looking for new tenants, and you’ll suffer far fewer losses from vacancies and turnover.

However, improving tenant retention isn’t always straightforward. If you want to maximize retention, you’ll need to think critically about your approach.

How to Improve Tenant Retention

These are some of your most valuable strategies in improving tenant retention:

  1. Find the right tenants. One of your best strategies will be finding the right tenants for your property in the first place. Tenants often leave because they’re a bad fit, in one way or another. They may only be looking for a short-term space to live, or they may not have a stable job they can rely on to pay for rent. Invest in a thorough, proactive tenant screening practice so you can secure the best candidates for your rental properties. It takes a bit more time to get someone in, but it will be worth it in the long run.
  2. Build tenant relationships. Next, go out of your way to build relationships with your tenants. You don’t have to be close friends with every person you bring into your property—in fact, friendships can get in the way of the tenant-landlord relationship. However, you should be on amicable terms. Get to know your tenants, including their goals and long-term prospects, and make sure they’re comfortable reaching out to talk to you. If tenants like their landlord, they’ll be far less likely to leave.
  3. Keep rent reasonable. Depending on where you live, it’s probably legal to incrementally increase rent prices every year. But this isn’t always the best move, even if it increases your cash flow. It’s important to keep your rent prices in line with other properties in the area; otherwise, your tenants will simply leave. Increase prices gradually and periodically.
  4. Be flexible (when possible). Try to give your tenants extra flexibility whenever you can. For example, if a tenant is late on rent payment because they’re having an issue with their employer, consider giving them another couple of weeks to come up with the money—with no penalty. Be forgiving if they make a mistake, or accidentally damage the property. This leniency can go a long way in securing their loyalty.
  5. Take care of requests immediately. Similarly, it’s important to take care of reasonable tenant requests right away. If a tenant complains about a leaking roof or a malfunctioning appliance, send a technician or visit the property right away. Fast fixes lead to happy tenants—and happy tenants tend to stick around.
  6. Be responsive. There will be times when you can’t fix an issue right away. This is okay, but you still have to be as responsive as possible. Let your tenants know that you’ve heard their requests, and that you intend to take action on them. If you can’t get to a fix right away, let them know why and tell them when they can expect a fix. This proactive communication is vital for tenant satisfaction.
  7. Respect privacy. Try to respect your tenants’ privacy. Don’t show up unannounced, and don’t enter their apartment without permission or awareness (even if it’s legal to do so in your area). Give tenants the feeling that this is their space and make them feel comfortable.
  8. Listen to feedback. Occasionally, you’ll get direct feedback from tenants. They may complain about the way you manage the property or give you compliments about the way you handled a specific issue. Listen to these pieces of feedback and learn from them. They could provide straightforward direction on how you can be a better property manager, or how you can make other tenants happy in the future.
  9. Invest in periodic upgrades. Most landlords want to keep upgrading the property with new appliances, nicer fixtures, and other quality of life improvements. Try to make these upgrades while the tenant is occupied (if you can), so the tenant can benefit directly from them. It makes tenants feel like you genuinely care about their quality of life. It will incentivize them to stick around.
  10. Reward loyalty. Finally, reward tenant loyalty however you can. That could mean giving tenants occasional discounts or sending them a Christmas card in the mail. Even small gestures can go a long way in boosting retention.

Perfecting Your Strategy

Maximizing tenant retention isn’t something you can handle overnight. If you want to see the best results, you’ll need to adjust your strategy gradually, over time. Listen carefully to feedback from your tenants and be flexible enough to keep adapting your long-term approach.

Michelle has been a part of the journey ever since Bigtime Daily started. As a strong learner and passionate writer, she contributes her editing skills for the news agency. She also jots down intellectual pieces from categories such as science and health.

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Lifestyle

Houseplant Styling Mistakes to Avoid in Home Décor

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Bringing greenery indoors can instantly elevate a space — adding warmth, texture, and a sense of calm. However, styling houseplants successfully requires more than simply popping a fern in a corner and hoping for the best. From mismatched plant selections to poor placement and neglecting scale, even the most well-intentioned plant lovers can make styling missteps. Before you dive into your next indoor plant arrangement, it’s worth understanding the most common mistakes to avoid.

Whether you’re new to indoor greenery or a seasoned plant parent, brands like Hello Botanical make it easy to find the perfect plants and gifts that complement your interior style — but knowing how to display them properly will make all the difference.

Overcrowding Your Space with Too Many Plants
While it’s tempting to fill every available surface with greenery, too many plants can make your space feel cluttered and overwhelming. Each plant deserves breathing room to grow and be appreciated. Instead of bunching them together, try grouping a few in varying heights or textures for balance. A single large plant in a corner can make a stronger design statement than ten small ones scattered everywhere.

Ignoring Light Conditions
Aesthetics shouldn’t be your only consideration when placing plants. Many indoor plant styling mistakes stem from ignoring light needs. Some species, like fiddle leaf figs and succulents, crave bright indirect light, while others, such as snake plants or peace lilies, thrive in low-light corners. Assess the natural light in each room before choosing plants, and remember that not every green beauty will thrive on your coffee table or bathroom shelf.

Choosing the Wrong Pot or Planter
A pot isn’t just a decorative accessory — it affects your plant’s health and your home’s design balance. A mismatched or undersized pot can look awkward, while one without drainage can cause root rot. Select planters that complement your home’s aesthetic and suit each plant’s needs. Neutral ceramics, woven baskets, or textured terracotta pots can enhance the overall décor while allowing your greenery to shine.

Neglecting Scale and Proportion
One of the easiest ways to make a room look unbalanced is by ignoring scale. A tiny plant on a large table can feel lost, while an oversized monstera can overwhelm a small living room. Consider the proportions of your furniture and space before selecting plants. Taller plants like palms or rubber trees add height and drama, while trailing species such as pothos or string of pearls can soften shelves and hanging corners beautifully.

Forgetting to Mix Textures and Colours
Just as you’d layer textures and tones in your furnishings, apply the same principle to your plant styling. Combining different leaf shapes, shades of green, and plant structures creates visual interest. Pair glossy leaves with matte ones, upright plants with cascading varieties, and bold tropicals with delicate ferns. A well-curated mix feels intentional rather than chaotic.

Over-Decorating Around Your Plants
Plants are statement-makers in their own right. Surrounding them with too many decorative objects — candles, vases, or trinkets — can detract from their natural beauty. Let the greenery breathe and become a focal point. A simple setup often feels more elegant and modern than a crowded display.

Forgetting Functionality in Key Spaces
While plants bring undeniable style, practicality matters too. Avoid placing trailing vines where they’ll get tangled in workspace cords or near entryways where they can be knocked over. Similarly, keep moisture-loving plants away from electronics and ensure any planters with drainage are placed on trays to protect your floors and furniture.

Ignoring Consistency Across Your Home
Houseplants look their best when they contribute to a cohesive theme. Instead of choosing random species for each room, think about your home’s overall design. Are you going for a minimalist, Scandinavian aesthetic or something more lush and tropical? Repeating a few plant types or pot styles throughout creates unity and flow.

Overlooking Plant Care as Part of the Design
No matter how beautifully you style your plants, unhealthy or neglected greenery can spoil the look. Regular pruning, wiping leaves, and rotating pots to ensure even growth are key parts of maintaining your interior aesthetic. Healthy, thriving plants add vibrancy and life that no artificial décor can replicate.

Forgetting That Less Can Be More
Finally, remember that plants should enhance your décor, not dominate it. A few strategically placed, well-cared-for plants can transform a home far more effectively than a jungle of mismatched greenery. Focus on quality over quantity, and choose each plant intentionally to fit your style, lighting, and lifestyle.

When styled thoughtfully, houseplants can turn a space into a peaceful, inviting sanctuary

Avoiding these common mistakes helps you highlight their beauty while keeping your interiors cohesive and clutter-free. Whether you’re refreshing a single room or curating a lush indoor garden, start small, observe what works, and grow your collection with care.

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