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10 Steps to Improve Your Property’s Tenant Retention




After choosing the right property, tenant retention is arguably the most important factor for a rental property’s success. Higher tenant retention means you’ll see more consistent revenue, you’ll spend less time looking for new tenants, and you’ll suffer far fewer losses from vacancies and turnover.

However, improving tenant retention isn’t always straightforward. If you want to maximize retention, you’ll need to think critically about your approach.

How to Improve Tenant Retention

These are some of your most valuable strategies in improving tenant retention:

  1. Find the right tenants. One of your best strategies will be finding the right tenants for your property in the first place. Tenants often leave because they’re a bad fit, in one way or another. They may only be looking for a short-term space to live, or they may not have a stable job they can rely on to pay for rent. Invest in a thorough, proactive tenant screening practice so you can secure the best candidates for your rental properties. It takes a bit more time to get someone in, but it will be worth it in the long run.
  2. Build tenant relationships. Next, go out of your way to build relationships with your tenants. You don’t have to be close friends with every person you bring into your property—in fact, friendships can get in the way of the tenant-landlord relationship. However, you should be on amicable terms. Get to know your tenants, including their goals and long-term prospects, and make sure they’re comfortable reaching out to talk to you. If tenants like their landlord, they’ll be far less likely to leave.
  3. Keep rent reasonable. Depending on where you live, it’s probably legal to incrementally increase rent prices every year. But this isn’t always the best move, even if it increases your cash flow. It’s important to keep your rent prices in line with other properties in the area; otherwise, your tenants will simply leave. Increase prices gradually and periodically.
  4. Be flexible (when possible). Try to give your tenants extra flexibility whenever you can. For example, if a tenant is late on rent payment because they’re having an issue with their employer, consider giving them another couple of weeks to come up with the money—with no penalty. Be forgiving if they make a mistake, or accidentally damage the property. This leniency can go a long way in securing their loyalty.
  5. Take care of requests immediately. Similarly, it’s important to take care of reasonable tenant requests right away. If a tenant complains about a leaking roof or a malfunctioning appliance, send a technician or visit the property right away. Fast fixes lead to happy tenants—and happy tenants tend to stick around.
  6. Be responsive. There will be times when you can’t fix an issue right away. This is okay, but you still have to be as responsive as possible. Let your tenants know that you’ve heard their requests, and that you intend to take action on them. If you can’t get to a fix right away, let them know why and tell them when they can expect a fix. This proactive communication is vital for tenant satisfaction.
  7. Respect privacy. Try to respect your tenants’ privacy. Don’t show up unannounced, and don’t enter their apartment without permission or awareness (even if it’s legal to do so in your area). Give tenants the feeling that this is their space and make them feel comfortable.
  8. Listen to feedback. Occasionally, you’ll get direct feedback from tenants. They may complain about the way you manage the property or give you compliments about the way you handled a specific issue. Listen to these pieces of feedback and learn from them. They could provide straightforward direction on how you can be a better property manager, or how you can make other tenants happy in the future.
  9. Invest in periodic upgrades. Most landlords want to keep upgrading the property with new appliances, nicer fixtures, and other quality of life improvements. Try to make these upgrades while the tenant is occupied (if you can), so the tenant can benefit directly from them. It makes tenants feel like you genuinely care about their quality of life. It will incentivize them to stick around.
  10. Reward loyalty. Finally, reward tenant loyalty however you can. That could mean giving tenants occasional discounts or sending them a Christmas card in the mail. Even small gestures can go a long way in boosting retention.

Perfecting Your Strategy

Maximizing tenant retention isn’t something you can handle overnight. If you want to see the best results, you’ll need to adjust your strategy gradually, over time. Listen carefully to feedback from your tenants and be flexible enough to keep adapting your long-term approach.

Michelle has been a part of the journey ever since Bigtime Daily started. As a strong learner and passionate writer, she contributes her editing skills for the news agency. She also jots down intellectual pieces from categories such as science and health.

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From Wealth to Fields: A Billionaire’s Commitment to Small Farmers




In recent years, billionaire Stefan Soloviev has transitioned from the world of New York real estate to the fertile farmlands of the American West. 

His journey from urban wealth to rural development showcases a unique dedication to revitalizing small farming communities and transforming the agricultural landscape.

A New Vision for Agriculture

Stefan Soloviev, son of the late real estate tycoon Sheldon Solow, has amassed a considerable amount of farmland across Colorado, Kansas, and New Mexico. Soloviev’s agricultural enterprise, Crossroads Agriculture, spans over 400,000 acres, making him one of the largest landowners in the United States. 

This substantial investment is not merely a financial venture; it represents a commitment to supporting and empowering small farmers in these regions.

Soloviev’s approach to farming is characterized by his desire to move away from competitive practices that often leave small farmers struggling. Instead, he emphasizes collaboration and sustainability. 

By leveraging his resources, Soloviev aims to create a farming environment where smallholders can thrive alongside larger operations. This philosophy is particularly evident in his strategic acquisition of the San Luis & Rio Grande Railroad, a critical transportation link for agricultural products in the region.

Revitalizing Rural Communities

Soloviev’s impact extends beyond farmland acquisition. His purchase of the San Luis & Rio Grande Railroad at a bankruptcy auction for $10.7 million highlights his broader vision for the agricultural sector. 

This railroad, previously owned by Iowa Pacific Holdings, connects the San Luis Valley to the national rail network, facilitating the efficient transport of goods and boosting local economies.

The acquisition is seen as a positive development for the San Luis Valley, with Soloviev’s Colorado Pacific Railroad expected to be more community-focused and supportive of local initiatives compared to the previous owners. This includes potential cooperation with local recreational projects, such as the proposed Heart of the Valley Trail, which aims to integrate rail and trail use for community benefit.

Soloviev’s dedication to the region is also reflected in his willingness to work with local stakeholders to address community needs. His approach contrasts with more traditional, profit-driven business models and underscores his commitment to fostering a sustainable and inclusive agricultural ecosystem.

Building a Sustainable Future

Soloviev’s investment in the Colorado Pacific Railroad and the broader agricultural infrastructure is part of a long-term vision to create a more resilient and sustainable farming community. By improving transportation networks and providing support to small farmers, he hopes to mitigate some of the challenges these farmers face, such as market access and transportation costs.

Moreover, Soloviev’s initiatives are seen as a way to preserve and enhance the rural way of life, which is increasingly threatened by industrial farming and urban encroachment. His efforts to balance economic viability with environmental stewardship demonstrate a nuanced understanding of the complexities of modern agriculture.

In conclusion, Stefan Soloviev’s transition from urban real estate mogul to a champion of small farmers is a testament to his innovative and community-oriented approach. 

His significant investments in farmland and infrastructure, coupled with a commitment to sustainability and local engagement, are paving the way for a brighter future for small farmers in Colorado and beyond. Through his efforts, Soloviev is not only transforming

the agricultural landscape but also setting a precedent for how wealth and resources can be used to foster positive change in rural communities​. 

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