Business
Loss Leader strategy- businesses thought to use in increasing numbers

When people talk about pricing strategies, one of the most mentioned is the ‘loss leader strategy.’ This involves pricing a product low enough to get customers through the door. Once there, the customers will likely spend more on higher ticket items. Essentially, the business sacrifices the loss leader to encourage customers to shop with them. But how effective is the strategy?
Loss Leader to Develop Loyal Customers
The loss leader strategy can be used to develop loyal customers to incentivize them to use a certain brand. Nightclubs and bars that offer happy hours do so as a loss leader strategy, with very little profit being made on each item. Instead, the customer becomes a loyal patron and may visit at other times.
They may also stay beyond the happy hour or spend enough due to the cheap prices to make up for the loss leader of the original happy hour offering. The goodwill gesture that can be seen in the reduced prices will be more likely to foster positive attitudes towards a brand or business, which will then cultivate a stronger relationship.
Loss Leader to Incentivize Against Competitors
Moreover, the online entertainment industry utilizes the strategy to get customers to try the product or service instead of those of a competitor. Customers can then indulge in more of what the entertainment site has to offer. As we can see, some new casinos in the USA offer no deposit bonuses as a loss leader to attract new customers. These range from no deposits to free spins and can be tailored to specific games. This means that they offer an incentive for customers to use them, and once on the site, the customer can engage with the online casino games they have on offer. The welcome bonus gives them a foot in the door to then try out the other aspects the site has to offer.
Loss Leader to Sell Higher Ticket Items
One of the main reasons for using the strategy in retail is to get customers through the door so they then purchase other higher priced items. Milk is a common loss leader product as most retailers make little on the milk – but without it, many customers wouldn’t step foot in the store and would go elsewhere.
Losing money on these items is necessary for a business who might be charging more for other higher priced items. By giving away something like milk for a low price the retailer can focus on upselling other products. If someone is coming to a store for one item, they are likely to go somewhere it is cheapest. As most people attest to, one item rarely means one time.
The loss leader strategy can be useful for a business. As part of a wider strategy, it can help incentivize customers to use the brand or business, can help foster stronger relationships with customers, or could be used as a ploy to sell more expensive items. Ultimately businesses who use this strategy understand that by sacrificing something to get the customer’s attention, they could end up with far more profit than if they had relied on the customer arriving without any incentive.
Business
Scaling Success: Why Smart Habits Beat Growth Hacks in Modern eCommerce

There’s a romanticized image of the eCommerce founder: a daring risk-taker chasing the next big idea, fueled by late-night caffeine and last-minute inspiration. But the reality behind scaled, sustainable brands tells a different story. Success in digital commerce doesn’t come from chaos or clever hacks. It comes from habits. Repetitive, structured, often unglamorous habits.
Change, a digital platform created by eCommerce strategist Ryan, builds its entire philosophy around this truth. Through education, mentorship, and infrastructure, Change helps founders shift from scrambling for quick wins to building strong systems that grow with them. The company doesn’t just offer software. It provides the foundation for digital trade, particularly for those in the B2B space.
The Habits That Build Momentum
At the heart of Change’s philosophy are five core habits Ryan considers non-negotiable. These aren’t buzzwords; they’re the foundation of sustainable growth.
First, obsess over data. Successful founders replace guesswork with metrics. They don’t rely on gut feelings. They measure performance and iterate.
Second, know your customer deeply. Not just what they buy, but why they buy. The most resilient brands build emotional loyalty, not just transactional volume.
Third, test fast. Algorithms shift. Consumer behavior changes. High-performing teams don’t resist this; they test weekly, sometimes daily, and adapt.
Fourth, manage time like a CEO. Every decision has a cost. Prioritizing high-impact actions isn’t optional; it’s survival.
Fifth, stay connected to mentorship and learning. The digital market moves quickly. The remaining founders are the ones who keep learning, never assuming they know it all.
Turning Habits into Infrastructure
What begins as personal discipline must eventually evolve into a team structure. Change teaches founders how to scale their systems, not just their sales.
Tools are essential for starting, think Notion for documentation, Asana for project management, Mixpanel or PostHog for analytics, and Loom for async communication. But tools alone don’t create momentum.
Teams need Monday metric check-ins, weekly test cycles, customer insight reviews, just to name a few. Founders set the tone by modeling behavior. It’s the rituals that matter, then, they turn it into company culture.
Ryan puts it simply: “We’re not just building tools; we’re building infrastructure for digital trade.”
Avoiding the Common Traps
Even with structure, the path isn’t always smooth. Some founders over-focus on short-term results, chasing vanity metrics or shiny tactics that feel productive but don’t move the needle.
Others fall into micromanagement, drowning in dashboards instead of building intuition. Discipline should sharpen clarity, not create rigidity. Flexibility is part of the process. Knowing when to pivot is just as important as knowing when to persist.
Scaling Through Self-Replication
In the end, eCommerce scale isn’t just about growing a business. It’s about repeating successful systems at every level. When founders internalize high-performance habits, they turn them into processes, then culture, then legacy.
Growth doesn’t require more motivation. It requires more precision. More consistency. Your calendar, not your to-do list, is your business plan.
In a space dominated by noise and novelty, Change and its founder are quietly reshaping the conversation. They aren’t chasing trends but building resilience, one habit at a time.
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