Business

Businesses Prefer Trained Customer Service Staff to Improve their Services

Published

6 years ago

August 26, 2019

Businesses these days have been going for hiring trained customer service staff to provide excellent services to their customers. Due to the increasing competition in the market, it has become imperative for businessmen to invest in talented employees to take their business to a new height. The courses in the training help the participants to build a skill set which simply contributes improve the experience of the customers.

In every business, an employee needs to take tough as well as smart decisions while dealing with their clients. Customer service training simply contributes to improving the customer experience which eventually leads to an increment in the brand value of a given company. By offering a better customer experience to clients, a company simply contributes to building trust with its clients which helps it to grow at an excellent rate.

Due to the high demand for various customer service training courses, a number of services offering the same have come into action. In various regions of Australia, customer service training has become quite common. The popularity of Paramount customer service training in Sydney has been attracting many businesses to enroll their employees in the training courses to help them improve their potential. This training program is also available in other areas of Australia such as Parramatta, Perth, Melbourne, Geelong, Canberra, Darwin, Sydney, Brisbane, Adelaide, Gold Coast and many other places in Australia.

And customer service training also contributes to maintaining the balance within a team of an organization. Every training course teaches lessons of co-operation, emotional intelligence, and decision making which simply leads to increasing the reputation of a business company in the market.

Business

Geivon “E.G.” Cisneros Expands Zooly AI Into the NHL Playoffs

Published

2 hours ago

May 4, 2025

Matthew Wiles

When the stakes are highest, innovation shines brightest. As the NHL Playoffs brought an electric energy to the ice, entrepreneur Geivon “E.G.” Cisneros and his tech company Zooly AI delivered a first-of-its-kind fan experience for the Tampa Bay Lightning, marking a pivotal moment in the evolution of real-time AI engagement in professional sports.

Leveraging Zooly’s flagship product, Photobomb, fans inside Amalie Arena during playoff games were given an entirely new way to connect with their team. With a simple QR code scan, spectators instantly received dynamic, personalized photos featuring the Lightning mascot ThunderBug, seamlessly inserted into their memories-no app download required, just pure surprise and delight.

In a setting where emotions run high and every moment matters, the Photobomb activation proved that artificial intelligence can enhance the magic of live events rather than distract from it. Fans flooded social media with their custom playoff memories, helping amplify the Lightning’s home-ice advantage beyond the rink and into the digital world.

“The playoffs are where legends are made,” said Geivon “E.G.” Cisneros, founder of Zooly AI. “It was important for us to show that AI can make these moments even more personal, not mechanical. We wanted fans to feel like they weren’t just spectators-they were part of the story.”

The activation drew massive engagement, with QR code scans and social shares surpassing expectations-proving that fans are eager for real-time, culturally connected experiences when the stakes are at their highest. For the Lightning, it deepened fan loyalty. For Zooly, it validated a vision: building the connective tissue between live emotion and intelligent digital interaction.

As Zooly AI continues expanding its footprint across professional sports, the Tampa Bay Lightning playoff activation stands as a landmark moment-one where culture, technology, and tradition collided under the brightest lights.

About Zooly:

Zooly AI is a next-gen artificial intelligence company redefining how fans, brands, and creators connect in real time. With products like Daily Vibes and Photobomb, Zooly blends culture, creativity, and technology to create unforgettable interactive moments. From arenas to digital campaigns, Zooly is powering the next generation of engagement.