Business
Avi Ben Ezra explains How to Increase Business Confidence in the Digital World
The CTO of SnatchBot, Avi Ben Ezra, recently provided guidance to hundreds of bot developers and tech professionals on practices that increase business confidence. Below are some extracts published with his authorization.
Security first: Overcoming the damage done by hackers
Despite high-level encryption, hackers constantly find new ways to exploit some of the most trustworthy enterprises and organizations such as Google, Facebook, British Airways and T-Mobile. This is resulting in a situation where consumers simply no longer have any confidence in businesses. At the same time, there has been an increase in the number of people who are willing to share their personal data with those companies whom they deem to be reliable and trustworthy. This also includes those businesses who are constantly providing people with excellent value. Based on these facts what can business owners and CEOs do? The obvious answer is that every business owner and CEO of an organization should consider trust between the business and the consumer as a very vital priority.
In fact, it should take precedence over everything else such as quality services or superior products and even delivery services. It must be remembered that people and businesses are part of a digital environment which is resulting in a situation where businesses are more visible than ever before. Although transparency can be a good thing it is also raising the stakes considerably. Even the slightest mistake instantly becomes public knowledge and this can have a serious impact on consumer confidence and trust.
Understanding the importance of trust
There are many professionals now who are able to analyze businesses and organizations and who can then proceed to formulate a strategy which will allow that business to earn the trust of the consumer. The best strategy will always be to have a long-term and proactive approach when it comes to the important issue of creating trust with consumers. Managing and steering that process can be one of the most important things which a CEO or business owner will ever do. Everything has to be done according to a carefully formulated plan.
The first step will be to analyze the business or organization since you need to know exactly what is happening in that business or organization. You need to determine how much the business or organization is currently trusted by the consumer. You need to take a careful look at exactly what the consumer is expecting and you need to determine how successful you are in providing in those needs. You also need to ask some probing questions from the consumer in order to determine whether they are comfortable to share their personal information with your organization or business. If there is any resistance it is important to determine what it would take to gain the confidence of the consumer.
It can be difficult for startup businesses
You might be running a business which is making use of relatively new technology. You may be in the situation where you’re trying to attract interest in that product. Many things have to be overcome such as the initial skepticism of your target audience. It can be an uncertain time before they will eventually gain trust in your business. It will be important to consider these issues and to determine the best approach in order to ensure some measure of success. One tool which is often used when it comes to things such as trust is known as a trust roadmap. This can be implemented as soon as the analyses of your business have been completed and those results can then be used to determine the areas in which your company might be lacking. There are five areas which have to be considered when it comes to issues of trust and they are privacy, transparency, security, reliability, and fairness. You will have to find a way to convince the consumer that you will be able to protect the user data. You will also have to have convince them that all of their sensitive information is a priority as far as your business is concerned.
Don’t promise more than you can deliver
Do you have the means and resources to deliver on your promises? It will be disastrous for your business to fail the consumer after you have made certain promises. You will require an excellent business model as well as well formulated policies and it’s important to be always transparent as far as your products and services are concerned.
It is also important to frequently request feedback from your customers because this information is essential to gauge how much has been accomplished and how far the business has progressed as far as the trust of the consumer is concerned. Accountability is a very important indicator of the reliability and trustworthiness of any business organization. Every employee in that business organization has to work together in order to create an organization which will be able to earn the trust of the consumer. This will require strong leadership that is able to set an example which will clearly indicate exactly what it means to earn someone’s trust.
On the deployment of AI and Chatbot Technology:
With this, Ben Ezra seems to think that not only will consumer confidence increase, but also predictability for businesses, followed by business confidence.
Business
Ethical Affiliate marketing : Defining the Conflict
Affiliate marketing in the online casino industry walks a fine line between commercial interest and editorial integrity. Affiliates earn commissions when players register or deposit through affiliate links, yet these same affiliates often publish reviews claiming to guide users toward the best and safest operators. This dual role creates a potential conflict of interest: can a reviewer remain truly objective while being financially rewarded for player conversions?
This ethical tension is not hypothetical, it defines the entire casino review system. Readers expect independent recommendations, while advertisers aim for visibility and sign-ups. The challenge, therefore, lies in ensuring that commercial necessity never compromises editorial honesty. Without clear ethical structures, the trust between affiliate and reader quickly collapses, breaking the foundation of any long-lasting brand in the iGaming space.
The Ethical Solution: Editorial Firewalls
Responsible affiliates have developed a structural response to this dilemma known as the “editorial firewall.” This principle strictly separates commercial operations (such as partner negotiations and commission management) from editorial teams responsible for content, ratings, and recommendations. By preventing advertisers or commercial staff from influencing content, affiliates safeguard the objectivity of their reviews.
Antti Virtanen, Editor in Chief of Kasinohai, explains this responsibility clearly:
“My primary responsibility is to maintain the editorial firewall. If an advertiser’s payment can influence a casino’s star rating, we have failed our readers, and that short-term gain will instantly destroy the decade of trust we have built.”
The editorial firewall functions much like journalistic separation between newsroom and advertising department. Editors work with established criteria: licensing, game variety, payment methods, and player protection measures. Without any interference from commercial targets. When this discipline is followed, affiliates can confidently assure readers that ratings reflect evidence-based quality, not marketing budgets.
Maintaining such independence often comes with short-term sacrifices: rejecting lucrative offers from less trustworthy operators or declining to modify reviews to appease advertisers. Yet, for ethical affiliates, these sacrifices strengthen the brand’s reputation and guarantee the long-term viability of their business model.
Prioritizing Safety and Trust
True ethical affiliation starts with a single non-negotiable principle: only promote casinos that are safe, licensed, and compliant with responsible gambling regulations. Trust begins at selection. Every casino under review should pass a rigorous safety audit, covering valid gaming licenses, secure payment processing, transparent bonus terms, and the presence of responsible gambling tools such as deposit limits and self-exclusion options.
Antti Virtanen underlines this commitment:
“The ethical commitment begins at the gate: our first and most important filter is licensing and player safety. Any operator that fails our rigorous background checks on responsible gaming tools, fair terms, or payment security will never be promoted, regardless of their commercial offering.”
By excluding unsafe or unlicensed platforms, affiliates act as front-line gatekeepers, shielding players from potential fraud or exploitative practices. Ethical affiliates must also stay proactive, regularly updating their databases and removing any operators that lose licenses, alter fair terms, or develop unresolved consumer complaints. This proactive maintenance shows readers that the site’s focus is not only on visibility but on genuine player well-being.
Ethics in affiliate marketing also extend to how bonuses and offers are presented. Affiliates must reject misleading promotions that hide behind fine print or impose unrealistic wagering requirements. Fair representation of bonus terms not only protects players but also differentiates responsible affiliates from competitors who prioritize click volume over credibility.
Transparent Disclosure
Transparency is a cornerstone of ethical affiliate marketing. Readers deserve to understand how affiliate links work and how they affect the content they see. A clear, accessible disclosure explains that the affiliate may receive compensation when users register or deposit through referral links. However, this relationship should never impact the user’s cost, terms, or overall experience on the casino site.
The purpose of transparency is twofold: it builds trust with readers and aligns with regulatory expectations for advertising disclosures. A good disclosure statement is not hidden in small print; it’s presented as part of the site’s editorial ethic. It assures visitors that commercial partnerships never influence ratings, reviews, or recommendations.
In practice, this can appear as a brief statement at the start or end of a review, linking to a detailed explanation of the site’s business model. Clear communication empowers readers to make informed decisions and it alleviates the underlying skepticism that often surrounds online casino reviews.
Transparency also extends to responsible gambling communication. Affiliates should remind readers that gambling involves risk and provide visible links to national helplines, self-exclusion tools, and player protection resources. When ethical values are embedded not only in compliance checklists but also in editorial tone, the brand earns genuine user respect.
Long-Term Value
The ultimate goal of ethical affiliate marketing is sustainability building a relationship of long-term trust that outlasts the allure of short-term profits. A single misleading recommendation might boost conversions temporarily, but the resulting loss of credibility can permanently damage a brand.
Antti Virtanen captures this philosophy:
“In the end, ethical affiliate marketing is not a high-volume business; it’s a high-trust business. Our long-term success isn’t measured by the conversion rate of a click, but by the number of players who return to us because we saved them from a poor or unsafe experience.”
This perspective reframes success away from mere performance metrics toward qualitative measures: user satisfaction, returning readership, and brand reliability. Ethical affiliates understand that authority and trust cannot be purchased—they are earned through consistent transparency, careful editorial standards, and user-focused decision-making.
Long-term value also aligns with broader industry goals of promoting responsible gambling and sustainable player engagement. Affiliates that champion these principles contribute positively to the reputation of the iGaming industry as a whole.
Ethical affiliate marketing is not a static policy it is an ongoing commitment to transparency, responsibility, and respect for the audience’s trust. Establishing strict editorial firewalls, prioritizing player safety, and maintaining open disclosure practices form the blueprint for sustainable success. In an environment driven by competition and revenue potential, ethics are not a hindrance but the very strategy that distinguishes credible affiliates from the rest.
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