Connect with us

Health

COVID-19 Challenged The HealthCare Industry – How Inovantics Is Here To Make It Better

mm

Published

on

COVID-19 took the world by storm, and industries worldwide suffered. None was affected more than the healthcare industry, both on the front line of fighting the virus, and how people got routine and other care from providers. When meeting with patients in person was no longer possible, providers found themselves facing a multitude of challenges. Going virtual created new privacy issues, regulations were constantly changing, and technology became front and center to how providers connected with patients, each other, and others in the industry. As things have slowly opened back up, there is no going back to pre-pandemic expectations or practices, many of the changes implemented out of necessity showed there was a better way to do things, other highlighted areas that needed improvements. Karen Coffey, the founder of Inovantics, is working to make sure the industry can keep up with every change the pandemic brings and be prepared should anything ever happen again that alters the industry so greatly.

Providers and patients alike found themselves out of their comfort zone, connecting with a patient through the phone, text message, or video, losing out on that personal connection. Frustration and chaos were quite common throughout the last year and a half, as provers and practices learned what worked, and what did not, and what they really needed to get patients the care they needed. It was a process of learning on the go, often figuring things out as they came up.

One area that clearly needed improvement became very apparent during the pandemic, and that is that there are just too many platforms that providers need to use, especially in the referral process. Now, as the healthcare and medical industry and world move forward, providers must be aware and ready to move forward, embracing newer methods of doing things and making sure they have the right technology to back them up. That is where Karen Coffey and Inovantics come in and can literally change the playing field for medical providers and practices.

Coffey is an expert in healthcare management, with over 20 years of experience in the industry. She knows all too well how hard it is for providers to manage clients, how many different systems they navigate just to get someone care, or referrals, the insurance and payment process, and more that goes into getting a patient the care they need and getting a provider payment for their services. She created Inovantics, a new, groundbreaking, all-inclusive, and customizable Healthcare CRM platform for providers to access all their patient information in one place, optimizing the care process and saving providers time and money.

Inovantics is designed to be a one-stop-shop for providers and streamlines the process that usually takes days or even weeks to complete. It streamlines operations, enhances customer relationships, shows trends and patterns in patient outcomes, can provide data analytics, is user friendly, reduces burden and overhead costs, and more. The platform is designed to be customized to suit every client’s needs, there is no one size fits all approach. It saves time and money, is incredibly efficient, can be run or accessed from anywhere, and can connect practices and providers with thousands of patients and colleagues. There is no limit to what the platform can do, and it can be used in any post-acute care situation, including small and large practices, and hospitals.

Inovantics was in development before the pandemic, however, COVID-19 only highlighted a system that needed innovation and updating. Through Inovantics, Coffey has created a valuable and powerful tool, unparalleled to anything currently out there, that takes the burden off providers and helps them provide patients with the very best care possible. As she puts it, she helps them work smarter, not harder.

Learn more on the Inovantics website, http://inovantics.com, and connect with Coffey on social media to learn more about this remarkable new platform.

Michelle has been a part of the journey ever since Bigtime Daily started. As a strong learner and passionate writer, she contributes her editing skills for the news agency. She also jots down intellectual pieces from categories such as science and health.

Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Health

How a Quiet Fulham Clinic Became London’s Most Coveted Wellness Secret

mm

Published

on

Photo Courtesy of: Spa & Massage

Byline: Gerome Alvarez

In London’s cutthroat wellness landscape, few businesses manage to capture community attention without fanfare or celebrity endorsements. Yet Spa & Massage Fulham has accomplished exactly this, weaving itself into the cultural fabric of one of London’s most discerning neighborhoods within weeks of its September 2025 opening. The phenomenon began as whispers among friends, colleagues, and neighbors—all independently discovering what would soon become known across social media platforms as “the best massage in London.”

This organic word-of-mouth growth reveals something deeper than marketing prowess; it signals a genuine transformation in how Londoners approach wellness and self-care. The clinic at 709 Fulham Road represents more than successful business expansion; it embodies a broader cultural shift toward viewing therapeutic massage as essential healthcare rather than occasional luxury.

The Science-Backed Foundation

The surging demand for massage therapy is not merely about relaxation; it is rooted in substantial scientific evidence that validates what clients experience firsthand. Research consistently demonstrates that massage therapy reduces cortisol levels by up to 31% while increasing mood-regulating neurotransmitters serotonin and dopamine by 28% and 31% respectively. These physiological changes translate into tangible benefits: improved sleep quality, enhanced focus, reduced chronic pain, and strengthened immune function.

“Massage therapy works in multiple ways to help reduce stress. First and foremost, it helps to lower levels of cortisol, the primary stress hormone,” explains recent research on therapeutic massage. For London’s high-pressure lifestyle, this represents more than indulgence; it is preventive healthcare. The integration of scientific expertise sets Spa & Massage apart from typical wellness businesses, with Professor Eyal Lederman, a world-renowned expert in neurophysiology and manual therapy, serving as the company’s medical director.

The Visionary Origins

The story begins in 2007 when entrepreneurs Alykhan and Nicole Thobani, inspired by journeys through Thailand, recognized a fundamental gap in London’s wellness market. Rather than treating massage as an expensive luxury, the couple witnessed how Eastern cultures integrated therapeutic touch as essential to balanced living, as fundamental as diet and exercise. This revelation sparked the mission to bring accessible, high-quality massage therapy to London’s high streets.

“What sets us apart from other massage therapy providers is having Professor Eyal Lederman as part of our team,” Thobani explains. Professor Lederman’s research at King’s College London on the neurophysiology of manual therapy provides the scientific foundation that distinguishes Spa & Massage from competitors. Nearly two decades later, the company now serves over 2,500 clients weekly across seven London locations, with each expansion building upon lessons learned from previous successes.

The Fulham Experience Defined

The newest location deliberately avoids ostentatious luxury, instead creating what insiders describe as “understated sophistication”—an environment that whispers quality rather than shouting opulence. Central to the experience is the signature bespoke tea blend, crafted in-house to begin each client’s journey toward relaxation. This attention to detail extends throughout the treatment, where therapists like Roxanne—with backgrounds in clinical physiotherapy and experience from London’s most prestigious five-star spas—deliver what clients describe as transformative sessions.

The clinic’s approach attracts therapists of exceptional caliber, including professionals like Olga, who draws “many celebrity clients and high-profile athletes” for her transformative skills. Operating seven days a week from 9:00 AM to 10:00 PM, the clinic makes professional massage therapy accessible to busy Londoners seeking consistent, science-backed wellness solutions. The discrete nature of the clientele, protected by sunglasses and an air of privacy, has only added to the brand’s mystique and appeal.

Building an Extraordinary Following

Since its inception, Spa & Massage Fulham has cultivated what can only be described as a devoted following that transcends typical service provider relationships. “Our team is obsessed with making sure that each client has an expert massage, with a positive health and wellbeing outcome,” Thobani notes. This focus on measurable results rather than superficial relaxation has attracted clients who view regular massage not as an occasional indulgence but as essential maintenance for peak performance.

Client testimonials consistently emphasize transformational outcomes that extend far beyond the treatment room. “I have been coming for my regular massage every week for years now, I just sleep better, I am happier, calmer, and perform at my very best. With massage therapy I live my best life. It is like I feel superhuman during the week,” shares one long-term client. This level of commitment reflects a fundamental shift in how affluent Londoners prioritize health and wellbeing, with weekly bookings becoming the norm rather than the exception among regular clients.

The Future of London Wellness

Perhaps most intriguingly, Spa & Massage has attracted backing from heavyweight private equity professionals and investment banking leaders, not as corporate investments, but as personal commitments from individuals who became clients first. These investors, who Thobani diplomatically describes as preferring discretion, represent a fascinating convergence of professional success and personal wellness priorities. This phenomenon reflects broader trends in the wellness investment landscape, where private equity firms increasingly recognize the substantial returns in premium wellness services.

As Spa & Massage Fulham establishes itself in one of London’s most competitive wellness markets, it represents the evolution of urban healthcare toward proactive, science-backed solutions. The clinic’s success suggests that Londoners are ready to embrace massage therapy as an essential component of modern urban living, challenging traditional notions of luxury and self-care. In this context, the quiet revolution unfolding at 709 Fulham Road points toward a future where wellness is not an afterthought but a cornerstone of how successful professionals maintain an edge in an increasingly demanding world.

Continue Reading

Trending