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Employee Appreciation Starts From Day One — How Cyberbacker Makes New Hire Onboarding Engaging

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The workplace has changed. With phenomena such as “quiet quitting” and “The Great Resignation” still shaping the modern working world and haunting CEOs, business leaders have made strides to appreciate their workforce better and improve retention. 

Many businesses have prioritized employee appreciation initiatives from day one of their time with the company, integrating those initiatives into the onboarding process. According to experts, companies that employ a strategic approach towards experience and appreciation can expect up to 71% higher engagement from those employees. 

“Being appreciated by your peers and your boss goes further than anyone could imagine,” says Harmony Nordgren, VP of US Operations at Cyberbacker, a company that supplies highly skilled virtual assistants. “Nobody wants to go to a job for 40 or more hours each week and not feel valued and appreciated.”

With appreciation making a noticeable difference in job satisfaction among staff and retention, Cyberbacker has put much thought and effort into its appreciation initiatives — all of which begin with the onboarding process. 

From the word “hired” 

From the first day that a new hire begins their position, it’s essential to let the company’s culture be known and felt. Appreciation and gratitude are part of a larger overall culture that makes up the backbone of the business’ approach to engagement. 

Cyberbacker takes its role in training and onboarding new hires seriously, though they also like to inject a little fun into the process. This speaks to what it’s like to work at the company, and what new hires can expect going forward. 

“We have a lot of fun with onboarding,” explains Nordgren. “It’s a long process, so we include interactive activities like ‘Embarrass the CEO’ where new team members can ask our CEO an embarrassing question.” 

However, shaping their experience goes beyond having a little fun at the CEO’s expense. It needs to include deeper themes such as diversity and inclusion initiatives, technology and skill training, and the work/life balance that is at the top of most people’s wish lists. 

Tokens of appreciation 

To show its workforce how much they appreciate them, Cyberbacker focuses on several key areas of their talent pool’s life: wellness, team building, rest, and pay among them. “We offer HMO, we have a profit share program, paid time off, and we have a discounted loan program where we profit share the interest,” explains Nordgren. “We also do contests all the time to earn Cyberbacker merchandise, new tech, and cash rewards.”

The company also finds it imperative to work from a place of understanding that people do not quit their jobs, they quit their bosses. Cyberbacker’s leadership teams value a culture of appreciation as a cornerstone of their company, and it is a company-wide effort to keep that value sacred. 

Employee appreciation goes beyond the basic elements. It is important to remember that their perspective is most important, not the CEO’s or the rest of the leadership team’s. The managers may believe a monthly pizza party is all that is needed to show their team that they care, but if they are never given paid time off or an opportunity to improve their skill sets, pizza just doesn’t cut it. 

In today’s post-pandemic workplace, expectations may differ wildly from those even a few years ago. The balance of power has shifted in many ways, and what the new generation of workers want is to feel welcomed and appreciated at their place of work. This is an important factor in whether they decide to stay with that company — or move on. The days of employers simply counting ‘having a job’ as appreciation are over. 

“With seemingly every company hiring everywhere they do business, you don’t want to lose an invaluable team member because you didn’t take the few extra minutes to ensure they felt appreciated,” says Nordgren, stressing a point that many businesses realize too late: currently, the market favors the talent out there. Jobs are plentiful, and many businesses — like Cyberbacker — are placing appreciation, experience and wellness as a top priority. This is leading to them attracting and retaining top talent. 

Nordgren and other leaders at organizations are paving the way and showing that prioritizing the experience people have at work, only strengthens businesses. Employee experience and appreciation is not just a series of trending talking points but a new way of approaching business. 

People expect to be acknowledged and appreciated for their talents and hard work. But it will be up to forward-thinking companies to step up to the plate and devise innovative and effective ways to show them that they matter. 

The idea of Bigtime Daily landed this engineer cum journalist from a multi-national company to the digital avenue. Matthew brought life to this idea and rendered all that was necessary to create an interactive and attractive platform for the readers. Apart from managing the platform, he also contributes his expertise in business niche.

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Business

Interview with Jason Ho, CEO of Teklium: A Vision for the Future of Technology

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Photo courtesy of Teklium 

By Mj Toledo

There is a wealth of experience behind Teklium, and it is embodied in its chief executive officer (CEO), Jason Ho. His educational foundation was laid at National Chiao Tung University and Pennsylvania State University, where he developed his skills in electrical engineering. With over 400 patents to his name, he has played a key role in advancing semiconductor technologies and artificial intelligence (AI).

From leading custom chip design for the F35 Fighter Jet to innovating at Teklium, Ho’s work has been adopted by major corporations worldwide. In this interview, he shares his vision for the future of technology and how Teklium’s developments fit into this broader landscape.

Q: Hi, Jason. For those who may not be familiar with Teklium, could you tell us more about your company?

Jason Ho: Certainly. Teklium is a technology company focused on improving AI and semiconductor technologies. Our mission is to create self improving AI systems and hardware that can tackle various technological challenges and shape the future of multiple industries.

Q: You hold over 400 international patents, with one of your most notable innovations being hydrogen battery technology. What inspired you to promote this sustainable transportation solution?

Jason Ho: I’ve always been deeply interested in finding sustainable energy solutions, especially in transportation. Traditional lithiumion batteries have clear limitations, both in terms of performance and their environmental impact due to resource mining. Hydrogen batteries present a promising alternative, offering both environmental benefits and faster refueling times, which could make electric vehicles more practical and appealing.

Q: What drove you to focus on hydrogen battery technology specifically?

Jason Ho: My collaboration with Mark Bayliss, President of Visual Link, played a significant role. Mark introduced the concept of a closed loop hydrogen system, and our joint efforts resulted in the development of a hydrogen battery technology that we believe can provide a clean and safer alternative to lithiumion batteries. This inspired me to continue refining the technology, working with Visual Link to bring it to market.

Q: How do you see your company’s hydrogen battery technology impacting the electric vehicle industry in the next decade?

Jason Ho: I’ve thought about this a lot. Our hydrogen battery technology has the potential to revolutionize the electric vehicle industry by offering a more efficient and sustainable energy source. The ability to refuel quickly, combined with the technology’s adaptability to a wide range of temperatures, could make electric vehicles far more practical and attractive to consumers in the long term.

Q: Can you explain the significance and potential impact of Teklium’s closed loop hydrogen energy system on global energy consumption?

Jason Ho: The closed loop hydrogen energy system is groundbreaking because it enables onsite hydrogen generation through water electrolysis, eliminating the need for external supply chains. This drastically lowers energy consumption and minimizes environmental impact by recycling water in a continuous loop. The system offers an environmentally friendly solution for industries beyond transportation, including energy storage and telecommunications.

Q: What challenges do you foresee in scaling up hydrogen battery production, and how does Teklium plan to address them?

Jason Ho: Scaling up hydrogen battery production comes with significant challenges, including the development of necessary infrastructure, reducing production costs, and ensuring safety standards. At Teklium, we plan to address these obstacles by partnering with industry leaders to build the required infrastructure and by investing in research to lower costs. We’re also committed to implementing rigorous safety protocols to ensure the technology performs reliably.

Q: How does Teklium’s strategy for AI infrastructure differ from traditional approaches?

Jason Ho: At Teklium, we’re taking a different approach by exploring ways to develop advanced materials and technologies that could improve the performance and efficiency of AI infrastructure. We’re focused on moving beyond traditional silicon based systems and envision a future where we can create three dimensional chip structures that significantly reduce data movement and energy consumption. By integrating memory and processing capabilities, we believe we can revolutionize AI workloads.

Q: Teklium has ambitious plans for extending Moore’s Law. Can you elaborate on how these plans could transform the semiconductor industry?

Jason Ho: Siliconbased chips are nearing their physical limits, so we’re exploring technologies that could allow us to scale transistor density both vertically and horizontally. By adopting these new approaches, we aim to significantly increase chip performance and, in doing so, challenge the traditional expectations of Moore’s Law. We also envision a future where chips are reusable and can be reprogrammed over decades, which could reshape the semiconductor industry’s business model in terms of sustainability and efficiency.

Q: What environmental benefits could Teklium’s technologies bring, particularly in reducing carbon emissions and resource consumption?

Jason Ho: Our innovations could have a profound impact on the environment. We’re committed to developing technologies that reduce resource consumption and minimize waste. By creating more efficient manufacturing processes and extending the lifespan of chips, we hope to significantly reduce electronic waste. Our work on AI infrastructure could also cut energy consumption in data centers by as much as 60%, which would translate into substantial reductions in carbon emissions. And, of course, our hydrogen battery technology offers a clean energy storage solution that could accelerate the adoption of renewable energy sources.

Q: Aside from electric vehicles, what are some other exciting applications of Teklium’s hydrogen battery technology?

Jason Ho: While electric vehicles are an obvious application, there are so many more exciting possibilities. Our hydrogen batteries could serve as large scale energy storage solutions, balancing grid loads and supporting renewable energy sources like wind and solar power. They could also power remote cell towers and data centers in areas where traditional power sources are unreliable. In aerospace, these batteries could enable long range drones and even electric aircraft. The potential applications in disaster relief and military operations, where portable and reliable energy is critical, are also very exciting.

Q: How does your collaboration with companies like Nantero and Visual Link advance Teklium’s technological developments?

Jason Ho: Our collaboration with Nantero is allowing us to explore advanced memory architectures, while our partnership with Visual Link offers crucial insights into practical applications and market needs. Visual Link also helps us navigate regulatory challenges, ensuring our innovations are commercially viable and compliant with industry standards.

Q: Teklium is involved in the concept of AI City in partnership with West Virginia Data Center Group. Can you tell us more about the vision for this project?

Jason Ho: AI City is an ambitious concept that we’re working on with the West Virginia Data Center Group to turn into reality. The idea is to create an intelligent infrastructure that incorporates cutting edge technologies in AI and data centers, optimizing everything from energy usage to communication networks. We envision a city that can learn and adapt to the needs of its residents, reducing inefficiencies and improving quality of life. It’s still in the planning stages, but we’re confident it can become a reality in the near future.

Q: What are your long term goals for Teklium, and how do you see your inventions influencing future generations?

Jason Ho: My long term vision for Teklium is to become a leader in sustainable technology solutions. We aim to continue pushing the boundaries of AI, semiconductor technology, and energy solutions. I want our innovations to inspire future generations to tackle global challenges like climate change and resource scarcity. Ultimately, I hope Teklium’s work contributes to a more connected and sustainable world.

While Teklium’s advancements may take time to fully realize, they open up exciting possibilities for addressing critical challenges like energy consumption and sustainability. Under Jason Ho’s leadership, Teklium is poised to make a significant impact on the future of technology and the environment.

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