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Employee Appreciation Starts From Day One — How Cyberbacker Makes New Hire Onboarding Engaging

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The workplace has changed. With phenomena such as “quiet quitting” and “The Great Resignation” still shaping the modern working world and haunting CEOs, business leaders have made strides to appreciate their workforce better and improve retention. 

Many businesses have prioritized employee appreciation initiatives from day one of their time with the company, integrating those initiatives into the onboarding process. According to experts, companies that employ a strategic approach towards experience and appreciation can expect up to 71% higher engagement from those employees. 

“Being appreciated by your peers and your boss goes further than anyone could imagine,” says Harmony Nordgren, VP of US Operations at Cyberbacker, a company that supplies highly skilled virtual assistants. “Nobody wants to go to a job for 40 or more hours each week and not feel valued and appreciated.”

With appreciation making a noticeable difference in job satisfaction among staff and retention, Cyberbacker has put much thought and effort into its appreciation initiatives — all of which begin with the onboarding process. 

From the word “hired” 

From the first day that a new hire begins their position, it’s essential to let the company’s culture be known and felt. Appreciation and gratitude are part of a larger overall culture that makes up the backbone of the business’ approach to engagement. 

Cyberbacker takes its role in training and onboarding new hires seriously, though they also like to inject a little fun into the process. This speaks to what it’s like to work at the company, and what new hires can expect going forward. 

“We have a lot of fun with onboarding,” explains Nordgren. “It’s a long process, so we include interactive activities like ‘Embarrass the CEO’ where new team members can ask our CEO an embarrassing question.” 

However, shaping their experience goes beyond having a little fun at the CEO’s expense. It needs to include deeper themes such as diversity and inclusion initiatives, technology and skill training, and the work/life balance that is at the top of most people’s wish lists. 

Tokens of appreciation 

To show its workforce how much they appreciate them, Cyberbacker focuses on several key areas of their talent pool’s life: wellness, team building, rest, and pay among them. “We offer HMO, we have a profit share program, paid time off, and we have a discounted loan program where we profit share the interest,” explains Nordgren. “We also do contests all the time to earn Cyberbacker merchandise, new tech, and cash rewards.”

The company also finds it imperative to work from a place of understanding that people do not quit their jobs, they quit their bosses. Cyberbacker’s leadership teams value a culture of appreciation as a cornerstone of their company, and it is a company-wide effort to keep that value sacred. 

Employee appreciation goes beyond the basic elements. It is important to remember that their perspective is most important, not the CEO’s or the rest of the leadership team’s. The managers may believe a monthly pizza party is all that is needed to show their team that they care, but if they are never given paid time off or an opportunity to improve their skill sets, pizza just doesn’t cut it. 

In today’s post-pandemic workplace, expectations may differ wildly from those even a few years ago. The balance of power has shifted in many ways, and what the new generation of workers want is to feel welcomed and appreciated at their place of work. This is an important factor in whether they decide to stay with that company — or move on. The days of employers simply counting ‘having a job’ as appreciation are over. 

“With seemingly every company hiring everywhere they do business, you don’t want to lose an invaluable team member because you didn’t take the few extra minutes to ensure they felt appreciated,” says Nordgren, stressing a point that many businesses realize too late: currently, the market favors the talent out there. Jobs are plentiful, and many businesses — like Cyberbacker — are placing appreciation, experience and wellness as a top priority. This is leading to them attracting and retaining top talent. 

Nordgren and other leaders at organizations are paving the way and showing that prioritizing the experience people have at work, only strengthens businesses. Employee experience and appreciation is not just a series of trending talking points but a new way of approaching business. 

People expect to be acknowledged and appreciated for their talents and hard work. But it will be up to forward-thinking companies to step up to the plate and devise innovative and effective ways to show them that they matter. 

The idea of Bigtime Daily landed this engineer cum journalist from a multi-national company to the digital avenue. Matthew brought life to this idea and rendered all that was necessary to create an interactive and attractive platform for the readers. Apart from managing the platform, he also contributes his expertise in business niche.

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Business

Jellyfish Pictures Suspension Reveals Outsourcing Opportunity, Says BruntWork

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Jellyfish Pictures, a well-known UK visual effects studio, has temporarily shut down due to financial struggles. The company, recognized for its work on major films and streaming projects, is searching for buyers or investors while halting all ongoing work. This situation has raised concerns across the visual effects industry, which is already dealing with economic pressures, labor disputes, and production changes. BruntWork, one of the top outsourcing companies, sees this as an opportunity for companies to reassess how they operate and how outsourcing can help VFX studios lower costs and stay financially stable.

A Leading Studio Brought to a Standstill

Jellyfish Pictures started as a small operation in 2001 and became a respected name in visual effects. With multiple offices in London and a portfolio of high-profile projects, the studio built a strong reputation. However, rising costs and growing competition from lower-cost studios made it harder to stay profitable. Financial pressure mounted, forcing the company to suspend operations.

Clients relying on Jellyfish Pictures are now left searching for alternative vendors to complete their projects. The suspension has also put hundreds of employees in a difficult position, leaving them uncertain about their future. Company leaders have stated they are looking into all possible options, including selling the business or bringing in outside investors.

Why VFX Studios Are Struggling

Visual effects companies have long worked with tight profit margins. The financial setbacks caused by the COVID-19 pandemic made things even tougher. Many VFX studios kept projects moving remotely but struggled with delayed payments and cancellations. In 2023, the global VFX industry was valued at $11.3 billion, but continued production delays and tighter budgets are making it difficult for companies to grow.

The writers’ and actors’ strikes in 2023 added more complications. With productions on hold, many VFX studios found themselves with fewer projects in the pipeline. A recent industry survey found that 72% of VFX companies faced financial struggles due to the combined effects of the pandemic and the strikes. Mid-sized studios with high fixed costs, like Jellyfish Pictures, have been hit the hardest.

Winston Ong, CEO of BruntWork, believes this situation exposes weaknesses in traditional business models. “Studios operating in expensive cities like London face overwhelming costs that outsourcing could help reduce,” he says.

The Role of Outsourcing in Keeping VFX Studios Afloat

Some experts believe outsourcing can help visual effects companies manage financial risk. According to Ong, studios that rely entirely on in-house teams in high-cost cities struggle to keep expenses under control, while those that blend in-house work with outsourcing can operate more efficiently.

The shift to remote work during the pandemic showed that collaboration across different locations is possible. Data from outsourcing firms suggests that studios using a mix of in-house creative direction and outsourced production can lower expenses by 40-60% without sacrificing quality. Some companies have already moved in this direction, allowing them to stay competitive without driving up costs.

Beyond production outsourcing, some VFX studios are also exploring ways to streamline marketing efforts. Hiring a digital marketing virtual assistant allows companies to manage campaigns, social media, and client outreach more efficiently. This helps studios maintain a strong industry presence without the overhead costs of full-time marketing teams.

Still, outsourcing comes with potential risks. Some industry veterans warn that relying too much on external teams can lead to quality issues and production delays. Studios must find the right balance between saving money and maintaining the level of quality audiences expect from high-end visual effects.

What Comes Next for Visual Effects?

Jellyfish Pictures’ troubles have sparked discussions about how VFX studios can stay in business. More flexible production models, outsourcing, and smarter budgeting could become the standard technique. Advances in technology continue to make remote collaboration smoother, allowing studios to complete projects without keeping all operations in expensive locations.

“This reflects a larger problem across the industry,” says Ong. Studios that adjust their operations and use outsourcing effectively may be better prepared for economic swings. Companies that maintain strong creative leadership while using global production teams seem to have an advantage.

For many, this also extends to marketing. Some of the most successful VFX firms are those that recognize the benefits of outsourcing digital marketing to specialists who can handle branding, social media, and client engagement without the high costs of in-house teams. This allows studios to maintain visibility and credibility even in uncertain market conditions.

Larger firms may continue to acquire struggling studios, but smaller businesses that improve their financial strategies could stay independent. The challenge is finding a way to keep artistic vision intact while managing expenses.

Moving Toward Stability

Jellyfish Pictures’ shutdown is a warning for the visual effects industry. High operating costs and unpredictable changes in production schedules show why studios need flexible business strategies. Some will turn to outsourcing, while others may merge with larger firms or adopt hybrid models to stay competitive.

For mid-sized studios, financial stability must be a priority without sacrificing creativity. The next few years could bring more studio buyouts, with bigger companies taking over smaller ones. However, independent studios that adjust how they work could still succeed by reducing costs without lowering the quality of their output.

Adaptability is what matters. Studios that adjust their structures and use global talent wisely will be the ones that remain strong in this industry, ” Ong concludes.

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