Business
How Polyteck Ensures That London’s New Buildings Are Desirable (and Stay That Way)
Estimated to be roughly 2,000 years old, London is one of the oldest major cities in the world — and as one of the world’s largest financial centers, it continues to grow.
Of course, population growth means that new buildings become a necessity, both for the people who will call London home and the businesses that will employ them. As the home to four World Heritage sites, it is naturally important that new structures reflect the city’s rich heritage and are equally desirable in and of themselves.
To that end, Costas Polycarpou, founder of Polyteck is among those leading the charge to ensure that the city’s future growth continues to build upon its legacy.
Regenerative Development
A primary area of emphasis for Polycarpou is regenerative development — the idea of redeveloping existing spaces and putting in new buildings that better meet the needs of the community.
“There isn’t much undeveloped space left in London,” Polycarpou notes, “and at the same time, there are many structures that are no longer suitable for their intended use. With regenerative development, we can work with local stakeholders to determine the right mix of housing and commercial spaces. A transparent approach with the community and holding ourselves accountable is vital for getting results that will ultimately benefit everyone involved.”
The lack of new space for development has led to dramatic changes in London in recent years — such as a proliferation of skyscrapers better suited to handle growing business needs. Of course, not every old building can be turned into a skyscraper. Careful community involvement becomes a necessity to ensure that the right structures are going into the right areas.
By taking the needs of the local community into account, such development efforts have a true regenerative effect that benefits all stakeholders.
Refurbishing Existing Properties
Creating desirable spaces doesn’t merely happen by replacing older structures. “We have many buildings in London that are absolutely amazing and full of history — but they don’t fully meet the needs of our modern world,” Polycarpou explains.
“Fortunately, it’s not an either/or proposition. We don’t have to tear down these gorgeous structures. Instead, we can restore their most defining features and refurbish them to account for updated electrical support, access control, HVAC, plumbing and more.”
Polycarpou notes that many buildings that fit these needs are still actively being used — an issue that isn’t all that surprising, considering London’s history. Many of the city’s homeowners don’t even know when their house was originally built, sometimes requiring a fair amount of research to find the answer.
Such structures — whether used for business or a personal residence — have likely already had their fair share of upgrades made in the past to account for then-new conveniences. Polyteck’s approach seeks to refurbish these spaces to make room for current tech improvements, while keeping intact the unique historical features that make them so desirable in the first place.
“Refurbishing and restoring a space offers a unique opportunity in the world of construction,” Polycarpou says. “The combination of modern amenities with historic ambiance is something you cannot achieve in many other places outside of London.”
Ongoing Maintenance and Monitoring
Of course, Polycarpou and Polyteck understand that it isn’t enough to construct new buildings. London has stood for generations, and the new buildings that aim to make the city more desirable today must be built to stand the test of time.
While ongoing maintenance is an obvious need for any structure, Polycarpou sees the biggest opportunity in remote monitoring. “With traditional facilities maintenance, you often wouldn’t discover a problem until things got out of hand. Remote monitoring solutions use smart sensors to carefully track any system — HVAC, plumbing and so on. This technology allows us to monitor everything from temperatures and refrigerant pressure to water leaks and energy consumption. Immediate alerts mean a faster response, and more efficient results.”
This is especially important when dealing with older structures, which are more likely to have energy efficiency problems and other maintenance issues.
Active monitoring through internet of things (IoT) devices allows maintenance teams to take on a more proactive role in replacing worn components before they fail completely. Refurbishments and routine maintenance alike can be scheduled based on the insights gained from monitoring to keep everything running smoothly.
Rather than needing to shut down a facility for days or even weeks at a time, this proactive approach ensures more consistent maintenance that decreases building down time while also keeping the structure in pristine condition.
A Bright Future for London
Overall, Polycarpou is optimistic about London’s future.
“The city continues to grow for good reason. We just need to make sure that the buildings that will be welcoming these people to London — regardless of whether they are commercial or residential — are sending the right message. Desirable and durable buildings are ultimately the foundation for a strong city that will continue to grow and flourish.”
While the city certainly poses its fair share of development challenges, it is clear that strong community input and innovative providers that embrace the latest technology will help new structures — and refurbished existing spaces — stand tall for many years to come.
Business
Royal York Property Management And Nathan Levinson On Building Stable Rental Portfolios In A Volatile Market
Across North America, Europe, and much of the world, rental housing is caught between two pressures. On one side are tenants facing record affordability challenges. On the other side are landlords seeing operating costs, interest payments, and regulatory complexity move in the opposite direction.
Recent analysis from Canada’s national housing agency shows how tight conditions still are. The average vacancy rate for purpose-built rentals in major Canadian centres rose to about 2.2 percent in 2024, up from 1.5 percent a year earlier, but still below the 10-year average despite the strongest growth in rental supply in more than three decades.
At the same time, higher interest rates have pushed up the cost of acquiring and financing rental buildings, which has slowed transactions and made many projects harder to pencil out.
In this environment, the question for landlords and investors is less about chasing maximum rent and more about building stability. That is where Royal York Property Management and its founder, president, and CEO Nathan Levinson have drawn attention.
From a base in Toronto, Royal York Property Management manages more than 25,000 rental properties, representing over 10 billion dollars in real estate value, and operates across Canada, the United States, and parts of Europe. Levinson also sits on a Bank of Canada policy panel focused on the rental market, where he provides data and on-the-ground insights about rent trends and landlord stress.
For many smaller property owners, his model has become a reference point for how to treat rental housing as a structured financial asset rather than a side project.
Rental housing under pressure from both sides of the balance sheet
In many countries, the basic rental story is the same. Construction of new rental housing has climbed, yet demand still runs ahead of supply in most major cities. In Canada, overall rental supply grew by more than 4 percent in 2024, the strongest increase in over thirty years, while vacancy rose only modestly.
At the same time, borrowing costs have moved sharply higher compared with the pre-pandemic period. Research shows that elevated interest rates have reduced the profitability of new multifamily deals and slowed investment activity, even as structural demand for rental housing stays strong.
For small and mid-sized landlords, that tension shows up in a simple way. Mortgage payments, taxes, insurance, and maintenance rarely move down. Rents move up more slowly, and in many jurisdictions they are constrained by regulation or market realities.
Levinson’s view is that this gap will not close on its own. Landlords who want to stay in the market need more predictable income, tighter control of costs, and clearer systems for dealing with risk.
A property management model built for volatility
Royal York Property Management did not start as an institutional platform. Levinson’s early clients were owners of single condominiums, duplexes, or small buildings who were struggling with irregular rent payments, surprise repairs, and complex rental rules.
Instead of handling each property ad hoc, he built a standardized operating model that treats every door as part of a wider portfolio. Each unit sits on a centralized platform that records rent, arrears, lease expiries, maintenance tickets, and legal actions. Owners see real-time statements and performance metrics rather than waiting for year-end reports.
That structure, combined with an internal maintenance and legal team, is designed to handle stress rather than avoid it. When markets are calm, the system may look conservative. When conditions worsen, it is what keeps owners in the black.
“Execution is everything” is how Levinson often frames it in interviews.
Turning rent into a more predictable income stream
The feature that first drew many investors to Royal York Property Management is its rental guarantee program in Ontario. Under this model, landlords receive their rent even if a tenant stops paying. RYPM takes responsibility for legal proceedings, arrears recovery, and re-leasing the unit, while the owner continues to receive income.
Independent profiles of the company describe this as one of the first large-scale rental guarantee frameworks in the Canadian market, and note that the firm manages tens of thousands of units under this structure.
The guarantee itself is closely tied to local law and does not transfer directly into every jurisdiction. The underlying logic, however, is straightforward:
- Treat unpaid rent as a recurring and manageable risk rather than an occasional shock.
- Price that risk into a clear product instead of handling each case informally.
- Use scale, legal expertise, and data to keep default rates low and resolution times shorter.
For landlords who are facing mortgage renewals at higher interest rates, having a more stable rent stream can be the difference between holding a property and being forced to sell. That is one reason rental guarantee models have started to attract interest from investors outside Canada who are watching RYPM’s approach.
Using technology to see risk earlier
Behind the guarantee and the day-to-day operations is a technology stack that tries to surface problems before they become crises. Royal York Property Management’s internal platform uses data from payments, maintenance, and tenant behavior to flag risk signals and operational bottlenecks.
Examples include:
- Tenants who move from on-time payments to repeated short delays.
- Units where small repair tickets point to a larger capital issue ahead.
- Buildings where complaint volumes suggest service gaps or staffing problems.
Rather than treating these as isolated events, the system aggregates patterns across thousands of units. That allows management to decide whether a problem is individual, building-specific, or systemic.
Levinson has also pushed this data outward. As a member of the Bank of Canada’s rental policy panel, he provides anonymized information on rent collection, defaults, and renewal behavior, which feeds into broader discussions about financial stability and housing policy.
The same data that protects a landlord’s cash flow in one building helps central bankers understand how higher rates are affecting thousands of households.
Why the Canadian case matters for global landlords
Several recent reports underline how closely rental markets are now tied to national economic performance. Tight rental supply and high rents are feeding inflation in many economies. At the same time, higher borrowing costs are discouraging new construction, which risks prolonging shortages.
This feedback loop is especially hard on small landlords. Many own only one or two properties and have limited room to absorb higher mortgage payments or extended vacancies. Analysts in Canada and abroad have warned that some owners are at risk of default as their loans reset at higher rates.
In that context, the Royal York Property Management model offers three lessons that travel across borders:
- Standardization protects both sides. Clear processes for screening, rent collection, maintenance, and legal steps reduce surprises for owners and tenants at the same time.
- Risk pooling is more efficient than one-off crises. Handling arrears, legal disputes, and vacancies inside a structured system is less costly than improvising each time.
- Operational data belongs in policy conversations. When policymakers have access to real rental data rather than only mortgage statistics, interventions can be better targeted.
It is not an accident that Levinson’s work now sits at the intersection of private property management and public financial policy.
What everyday landlords can borrow from the Royal York playbook
Most landlords will not build a 25,000-unit management platform. Many will never interact with a central bank. The core ideas behind Nathan Levinson’s approach are still accessible to smaller owners that manage a handful of properties.
Three practices stand out.
First, treat every rental unit as part of a simple portfolio. That means using a consistent template to track rent, arrears, expenses, and vacancy days for each property, then reviewing it on a schedule instead of only when something goes wrong.
Second, write down the rules for risk in advance. Late-payment steps, repayment plans, documentation standards, and maintenance response times should exist on paper, not only in memory. Royal York’s experience suggests that clear rules reduce conflict, because everyone knows what will happen next.
Third, invest in service as a protective layer. Multiple independent profiles of RYPM point out that faster response times and transparent communication reduce tenant turnover and protect building condition, which in turn supports long-term returns.
For landlords and investors trying to navigate today’s volatile rental markets, the message from Royal York Property Management and Nathan Levinson is surprisingly simple. You cannot control interest rates or national housing policy. You can control how organized your portfolio is, how clearly you manage risk, and how consistent your operations feel to the people who live in your buildings.
For many, that shift from improvisation to structure is what will decide whether their rental properties remain a source of wealth or turn into a source of stress.
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