HungryPanda Aims to Create a Better Food Delivery Market
HungryPanda is a Chinese food ordering system that provides its service to ensure the safe and timely delivery of Chinese food to the Chinese people living abroad. The firm aims to create a better food delivery market and it is making innovative changes in its operations to achieve its goals.
Since its establishment in 2017, HungryPanda has grown 30x times, and its founder Eric Liu has worked immensely hard to take the Chinese food delivery giant to a new height. Headquartered in London, HungryPanda has expanded to a total of 47 cities across the globe.
HungryPanda follows sustainable business practices to carry out its operations and keep its customers satisfied. The company has taken the advantage of the growth of the global food industry and it has opted for new ways to grow across the globe.
Aims to Provide the Best Quality Chinese Food
HungryPanda aims to provide the best quality Chinese food to customers and it keeps on upgrading its services by focusing on technology advancement. The Chinese food delivery giant has also attracted funding of 70mn from investment companies to boost the level of its operations during the health pandemic.
HungryPanda never compromises with the food quality and it always provides delicious as well as mouth-watering Chinese food items. Following the investment of funding, the company has expanded itself in terms of products, regions, and audiences.
Release of Improved App Version
In order to boost the convenience of its customers, HungryPanda has released an improved version of its app. The new app is versed with better functionality and it has got a user-friendly design that makes it easy to use.
A few features included in the app are more functional modules, diverse page categories, personalized display, and fast loading. Now, customers can easily access different services through the app and one can easily avail of discount information with ease.
Improvement in Brand Value
HungryPanda has tried to upgrade its level of customer service and it aims to provide an excellent user experience to customers. It lays its focus to improve the level of comfort for its customers by making them available with a streamlined food delivery service.
HungryPanda focuses on fulfilling its customers’ demands by providing personalized services. Due to its efforts to improve its customer service and user experience, the food delivery giant has managed to upgrade its brand value from 1.0 to 3.0.
Works on “Customer First” Approach
HungryPanda always functions on the basis of the needs of its customers as it follows the “customer first” approach in its work. It follows innovative marketing methods and adopts sustainable business practices to satisfy its customers in the best possible way.
During the pandemic lockdown period, the company had made many changes in its functionality. It didn’t just lay its focus on keeping its customers happy but it also facilitated food restaurants to boost their food businesses.
It is simply due to the innovative approach that HungryPanda follows in its functioning. Now, in the new normal period, HungryPanda has made changes to provide protection against risks while picking up food at dine-in restaurants.
HungryPanda has made available offline meal pickup service at discounted rates and it has also facilitated self-pick service for customers. All these changes have been made by the company to benefit the food restaurants and make people dine outside their homes to get rid of homesickness.
Contactless Food Delivery
HungryPanda is working hard to provide contactless food delivery for its clients by fulfilling their needs. It follows all the safety measures to ensure their safety during the food delivery process. The food delivery service has upgraded the level of its service and it is the reason why it is witnessing immense growth at a global level.
And it is seeing its expansion at a fast pace to meet the needs of Chinese customers. HungryPanda believes in sustainable growth and it keeps on taking customers’ feedback to improve its overall customer service.
The demand for Chinese food is increasing in different corners of the world because many Chinese people settled abroad seek Chinese food to satisfy their hunger. HungryPanda has very well adapted to the concept of a community-focused food delivery system. It keeps on upgrading its services to grow its dominance in the food delivery industry.
The Ultimate Guide to the Essential Social Skills in Business
Effective communication and strong relationships are essential for success in the workplace. One factor that can greatly influence these qualities is emotional intelligence, often abbreviated as EQ. EQ refers to the ability to identify, understand, and manage one’s own emotions, as well as the emotions of others. Research has shown that individuals with high levels of EQ are better equipped to handle stress, communicate effectively, and work collaboratively with others (Chamorro-Premuzic & Sanger, 2016).
Research has consistently shown that emotional intelligence (EQ) is an important predictor of job performance and success in the workplace. EQ is comprised of a set of skills that allow individuals to recognize, understand, and regulate their own emotions, as well as the emotions of others. In addition, individuals with high EQ are better able to communicate effectively, build relationships, and navigate complex social situations. As a result, they are often viewed as effective leaders and collaborators, and are more likely to achieve their personal and professional goals.
In fact, a number of studies have demonstrated the significant impact that EQ has on job performance and success. For example, one study of 85 upper-level managers found that those with higher EQ scores were rated as more effective leaders by their subordinates (Law, Wong, & Song, 2004). Another study of 151 employees found that those with higher EQ were more likely to be promoted within their organization over a five-year period (Carmeli, Brueller, & Dutton, 2009). These findings highlight the importance of EQ in the workplace and suggest that developing these skills can lead to significant benefits for both individuals and organizations.
According to a study conducted by TalentSmart, a leading provider of EQ assessments, EQ is responsible for 58% of success in all job types (Bradberry & Greaves, 2009). In contrast, IQ only accounts for about 4% of success in the workplace. This suggests that EQ is a crucial skill set for individuals in any professional field. Fortunately, EQ is a skill that can be developed and honed over time with practice and awareness.
There are several key components of EQ that are particularly important for success in the workplace. These include:
Self-Regulation: This refers to your capacity to recognize and control your emotions. Sometimes treating them when they arise may be necessary. Understanding how to manage your anger is essential. However, it can also cover how to control the feelings you’ll experience.
Self-Awareness: This implies recognizing and understanding your own feelings. Do noisy places make you nervous? Do other people talking over you make you angry? Knowing these truths about yourself shows that you are working on your self-awareness. Being conscious of yourself is necessary for this phase, which can be more complex than it sounds.
Socialization: This category focuses on your capacity to manage social interactions and direct relationships. It doesn’t entail dominating others but knowing how to work with others to achieve your goals. This could entail presenting your ideas to coworkers, leading a team, or resolving a personal disagreement.
Motivation: Strong motivators include external forces like money, status, or suffering. Internal motivation, however, plays a significant role in Goleman’s concept. By doing so, you demonstrate your ability to control your cause and initiate or continue initiatives of your own volition rather than in response to external demands.
Empathy: It’s equally critical to be sensitive to others’ feelings. This may entail learning to identify different emotional states in individuals — for example, can you tell the difference between someone at ease and someone anxious? — but it also requires comprehension of how other people may react to their current situation. Empathy is one of the essential traits in business and business leadership.
A thought leader in this space, Michael Ventura has built a career advising organizations on the importance of emotional intelligence in the workplace. In his book, Applied Empathy, Ventura highlights the value of empathy in business and provides strategies for developing and applying this skill set. With two decades of experience as a leader, facilitator, and educator, Ventura’s work has made impact in with prestigious institutions such as Princeton University and the United Nations as well as corporate clients such as Google and Nike.
Through his work, Ventura advises leaders to focus on the development of EQ in order to help individuals improve their communication, collaboration, and leadership skills, ultimately leading to greater success in the workplace. Experts like Ventura continue to support the growing body of research on the value of EQ in business, and the evidence that organizations who invest in the EQ of their teams help to create a more empathetic and successful professional environment.
And it’s worth noting that EQ isn’t just important for individual success in the workplace, but also for overall organizational success. A study by the Center for Creative Leadership found that EQ was a better predictor of success than IQ or technical skills in the workplace, and that teams with higher levels of EQ tend to be more effective and productive (Boyatzis, Goleman, & Rhee, 1999). By cultivating a culture of empathy and emotional intelligence, organizations can improve their overall performance and create a more positive work environment for their employees.
In conclusion, emotional intelligence is a crucial component of success in the workplace, and individuals and organizations alike should prioritize the development of these skills. The ones that do not only develop a leading edge in their category, but also become a meaningful place to work for their teams. And in today’s rapidly changing talent landscape, the retention of highly capable, emotionally intelligent leaders is one of the greatest keys to unlocking success.
Boyatzis, R. E., Goleman, D., & Rhee, K. S. (1999). Clustering competence in emotional intelligence: Insights from the emotional competence inventory (ECI). In R. Bar-On & J. D. A. Parker (Eds.), Handbook of emotional intelligence (pp. 343-362). Jossey-Bass.
Bradberry, T., & Greaves, J. (2009). Emotional intelligence 2.0. TalentSmart.
Chamorro-Premuzic, T., & Sanger, M. N. (2016). Does employee happiness matter? Journal of Organizational Effectiveness: People and Performance, 3(2), 168-191.
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