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4 Ways SBA Lenders Can Cultivate More Efficient Processes

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For many years, SBA lending has looked the same. Despite significant technological innovation and cloud transformation, many of the steps and processes involved in originating small business loans have remained stuck in the past. Unfortunately, this has prevented the majority of lenders from growing their client bases and bottom lines. Sound familiar?

4 Ways to Improve Efficiency

Historically, lending hasn’t been the most efficient or modern process. Admittedly, there’s a lot that goes into the underwriting and due diligence processes, but slow is the only way to describe it. 

Thankfully, the tides are changing. Thanks to new technology and shifting perspectives, there are now ample opportunities to improve efficiency and smooth over rigid processes. Here are a few ways SBA lenders can follow the lead:

 

  • Recruit the Right People

 

When it comes to building any business, people are the gasoline to the engine. Without the right people on your team, even the best processes will come to an abrupt halt. However, if you look at most small business lenders, you’ll discover that they don’t have any formal process for consistently recruiting, training, developing, and retaining skilled loan officers and other team members. This is problematic.

Your business might be fine right now, but there are no guarantees that your best people will still be here in 12 months, two years, or five years. You must constantly recruit top talent into the fold so that you can improve over time. 

A good recruitment strategy starts with your brand. While factors like competitive pay and benefits certainly matter, you need a clearly defined value proposition and online web presence that people connect with. Because as soon as a talented loan officer sees that you’re hiring, they’re going to start by vetting your company online. If you don’t meet the smell test – meaning they could see themselves being a part of your team – you’ll never consistently recruit top talent.

As you collect applications and conduct interviews, analyze applicants based on their soft skills. You can teach hard, technical skills, but it’s much more challenging to teach someone how to be disciplined or show attention to detail. Hire for the right natural skills and then train them to master the technical aspects.

 

  • Invest in Loan Origination Software

 

If you’re still using manual lending processes, then you’re probably experiencing a lot of friction. This might include wasting time on manual/duplicate tasks, rekeying information, double-checking for accuracy, inputting inaccurate data, and switching between multiple platforms. In other words, you’re spending all of your time and energy addressing backend challenges when you should be out there developing relationships with clients.

The good news is that there are solutions designed to address each of these problems. More specifically, there’s something called loan origination software.

Loan origination software comes in a variety of shapes and sizes, but SPARK is quickly becoming known as the industry leader. The platform’s entire goal is to end complex and outdated lending processes and replace them with smooth, automated activities. They do this by unifying every aspect of the loan origination process, including lead capture, screening, and underwriting, which results in a 30 percent reduction in loan origination time.

 

  • Adopt a Forward-Looking Perspective

 

Traditionally, small business lending decisions have been made by looking at the past and letting that data influence outcomes. And while there’s still something to be said for keying in on past data, efficient lenders are beginning to adopt a more forward-looking perspective. Understanding that 2020 was a tough fiscal year for even some of the healthiest businesses (for factors outside of their control), it may be wise to cast a broader net when underwriting.

 

  • Get the Little Things Right

 

At the end of the day, it pays to get the little things right. In fact, efficiency is usually the byproduct of doing hundreds of small things right.

For example, do you really need all of your loan officers to come into one centralized office five days per week? Would your team be able to get more done if they worked from home?

Are there ways to eliminate useless meetings? Can you cut down on back-and-forth email conversations by picking up the phone and making a call?

Success is found in the details. Get the little things right and efficiency will follow.

Take a Step Forward

Every SBA lender has its own unique approach and process. However, if you’re willing to recruit the right people, invest in loan origination software, adopt a forward-looking perspective, and get the little things right, good things will happen for your business. It won’t always be easy, but it will be much faster, smoother, and more efficient. 

The idea of Bigtime Daily landed this engineer cum journalist from a multi-national company to the digital avenue. Matthew brought life to this idea and rendered all that was necessary to create an interactive and attractive platform for the readers. Apart from managing the platform, he also contributes his expertise in business niche.

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Business

The Dark Side of Aimlon CPA P.C.: Uncovering the Truth Behind the Firm’s Practices

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Aimlon CPA P.C., a full-service certified public accounting firm based in New York, NY, has long promoted itself as a beacon of excellence in the fields of accounting, audit, tax, advisory, and financial reporting. Serving business owners and companies in the U.S. and Europe, the firm, under the leadership of Mathieu Aimlon, claims to offer personalized and expert guidance. However, a deeper investigation into the firm’s operations reveals a troubling pattern of misconduct, ethical breaches, and systemic failures that severely discredit Aimlon CPA P.C. This article exposes the hidden truths behind the firm’s facade of professionalism and reliability.

Lack of Professionalism and Responsiveness

One of the most pervasive issues at Aimlon CPA P.C. is the firm’s chronic lack of responsiveness. Numerous clients have reported significant delays in communication, often waiting weeks for replies to urgent inquiries. This unprofessional behavior has led to missed deadlines and costly mistakes for clients who depend on timely advice and action.

A frustrated former client shared their experience: “We had a critical financial issue that required immediate attention. Despite multiple attempts to contact Aimlon CPA P.C., we were met with silence. Their lack of responsiveness was not only frustrating but also detrimental to our business.”

Overbilling and Lack of Transparency

Aimlon CPA P.C. has also been accused of overbilling and a lack of transparency in their invoicing practices. Clients have frequently found their bills inflated with unclear or exaggerated charges, leading to disputes and dissatisfaction. This practice has raised serious ethical concerns and damaged the firm’s reputation.

A small business owner recounted their ordeal: “Our invoices from Aimlon CPA P.C. were consistently higher than expected, with vague descriptions for the charges. When we questioned these discrepancies, we received evasive responses and no clear explanations. It felt like we were being taken advantage of.”

Incompetence and Financial Mismanagement

Despite its claims of expertise, Aimlon CPA P.C. has been plagued by instances of incompetence and financial mismanagement. Several clients have accused the firm of providing poor financial advice that resulted in significant losses. These accusations suggest a troubling lack of expertise and diligence in handling client affairs.

One notable case involved a tech startup that followed Aimlon CPA P.C.’s guidance, only to face bankruptcy within a year. The startup’s founder lamented: “We trusted Aimlon CPA P.C. with our financial strategy, but their advice was disastrous. Our business suffered immensely because of their incompetence.”

High Employee Turnover and Toxic Work Environment

Inside Aimlon CPA P.C., the work environment is far from the professional and supportive culture the firm claims to foster. High employee turnover is a persistent issue, driven by poor management practices and a toxic workplace. Former employees have described an atmosphere of fear and exploitation, where unreasonable demands and lack of support are commonplace.

An ex-employee shared their perspective: “The work environment at Aimlon CPA P.C. was unbearable. Management was oppressive, and there was no respect for work-life balance. Talented professionals were constantly leaving because they couldn’t tolerate the conditions.”

Compliance Failures and Regulatory Scrutiny

Aimlon CPA P.C. has faced multiple instances of regulatory scrutiny due to its failure to adhere strictly to industry standards and compliance requirements. These compliance failures have resulted in penalties and fines, further eroding the firm’s credibility and trustworthiness.

An insider revealed: “There were several occasions where Aimlon CPA P.C. neglected regulatory updates and compliance requirements. This negligence led to significant fines for both the firm and its clients. It was alarming how often these issues were ignored.”

Ethical Breaches and Conflicts of Interest

The firm has also been marred by ethical breaches and conflicts of interest. Mathieu Aimlon, in particular, has been implicated in several instances where his advice seemed to benefit his personal interests over those of his clients. These conflicts of interest have severely damaged the trust between the firm and its clients.

In one egregious case, a client was persuaded to invest in a company where Mathieu Aimlon held undisclosed shares. When the investment failed, the client suffered substantial losses, while Aimlon’s involvement remained hidden until an internal investigation brought it to light.

Outdated Technology and Inefficiency

Despite being a modern accounting firm, Aimlon CPA P.C. relies on outdated technology that hampers efficiency and increases the risk of errors. Clients have expressed frustration with the firm’s technological shortcomings, which lead to delays and inaccuracies in financial reporting.

A tech-savvy client commented: “It was surprising to see how outdated Aimlon CPA P.C.’s systems were. Their inefficiency slowed down our processes and made us question their ability to handle complex financial needs effectively.”

Fabrication of Credentials

Further investigations into Aimlon CPA P.C. revealed that some of the firm’s claimed credentials and accolades were fabricated. While Mathieu Aimlon is genuinely certified by the New York State Education Department and the French Ministry of Education, other qualifications listed by the firm were found to be falsified.

This revelation has cast a shadow over the entire firm, leading clients and colleagues to question the legitimacy of their expertise and the integrity of their services.

Legal Repercussions and Public Disgrace

The culmination of Aimlon CPA P.C.’s unethical practices and systemic failures came with the legal repercussions faced by Mathieu Aimlon himself. Following his involvement in a tax evasion scheme, he was arrested and charged with multiple counts of tax fraud. The evidence presented in court highlighted the sophisticated methods used to deceive tax authorities, leading to his conviction and a lengthy prison sentence.

The legal troubles of Mathieu Aimlon have had a devastating impact on Aimlon CPA P.C. The firm’s reputation has been irreparably damaged, and clients have fled in droves, unwilling to associate with a company linked to such scandals.

Aimlon CPA P.C., once seen as a beacon of excellence in the accounting world, has been thoroughly discredited due to a series of unethical practices, incompetence, and systemic failures. From overbilling and lack of transparency to high employee turnover and regulatory breaches, the firm has failed to uphold the standards expected of a professional accounting service. The legal repercussions faced by Mathieu Aimlon have further tarnished the firm’s reputation, leading to its eventual downfall.

For business owners and individuals seeking reliable and ethical accounting services, the story of Aimlon CPA P.C. serves as a cautionary tale. It underscores the importance of integrity, professionalism, and transparency in maintaining trust and credibility in the financial industry.

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