Technological advancements have seen retail stores rely more on technology for various operations and needing more from their point of sale (POS) systems. Liquor stores need tech solutions to operate efficiently, keep track of inventory, give customers a fast and safe experience, and boost sales. Tech also helps to improve decision-making at the executive level. Here are the top five tech tools that every liquor should have.

1. ID scanner

Liquor stores sell highly regulated products, with the laws being stringent on the age of persons allowed to shop there. An ID scanner makes it easier to ascertain whether one has reached 21 years of age, which is the minimum legal drinking age. You can scan and authenticate passports, visas, ID cards, or drivers’ licenses in a fast, secure, and accurate way.

2. Inventory and back-office management integration

Store managers no longer need to catalog every product in the liquor store manually. There is the option of acquiring a POS system that integrates the store’s technology and back-office processes for fast and efficient operations management.

A well-designed liquor store POS system should process orders, organize inventory, and accept payments. The system should also integrate with your back office tech solutions, letting you run aspects like employee scheduling and vendor management.

3. E-Commerce and delivery apps

E-commerce platforms and delivery services in these pandemic times have revolutionized the liquor industry. With the number of walk-ins now limited, online orders and delivery services have enabled businesses to expand their reach, maintain and increase their sales levels. Customers simply log into the app or website, make an order, and make an online payment right from the comfort of their homes.

These liquor store tech tools have also greatly helped the store staff remain employed. Instead of getting laid off due to the low number of walk-ins, they can be deployed to the delivery department.

4. Payment processing options

As technology in the retail space continues to develop, new payment options available have emerged too. Customers are no longer restricted to just credit and debit card options. It is now possible to make payment for your liquor orders entirely online using smart wallets, wearable tech, and other third-party payment solutions.

When your POS system integrates different payment options, you offer your customers flexibility, allowing them to pay using their most preferable means. You will not only improve the customer experience but also make some valuable liquor sales too.

5. A gift card or loyalty solutions

Wines and liquors make the perfect gift solutions for friends and family. When you have gift cards for your liquor store, your customers can gift others without going through the trouble of guessing what the recipient would enjoy. Gift your loyal customer too through a loyalty and coupons program, which they can redeem and use on their products of choice in the store.

The ideal POS system should seamlessly integrate gift, loyalty, and coupons programs to cultivate long-term customer relationships and loyalty for business success.

Endnote

Technology is part and parcel of every sector, and as new technologies keep being invented, the customers’ expectations of their shopping experience keep rising as well. To remain competitive, your liquor store just has to keep up with these rapid tech changes. Invest in future-oriented technology that personalizes your business processes and leaves the customer impressed.