Business
Storage West: A Company’s Journey From Local Business to Regional Force
There are so many features that constitute the “right” storage unit. From the amount of square footage to how secure the storage unit is, lots of things contribute to making the perfect fit. An ideal storage unit offers oodles of space, along with diversity in space size as well. For maintaining the safety and security of one’s personal belongings, the self-storage unit has to be lockable. And to keep the stuff in good condition, it should be climate-controlled while also being clean and tidy.
Addressing many, if not all, issues and providing the customer with top-quality care is Storage West, a storage unit business that was launched by “The Los Angeles Athletic Club” (LAAC) almost 42 years ago. Since then, Storage West has not just been renting out the best storage units for their customers but also aiming to improve every day.
PROVIDING THE BEST SERVICES
Over the years, the company has determined what clients are most likely to need and has styled its units accordingly. As such, the sizes go up in increments, starting with a studio apartment storage unit to a four-bedroom house storage unit. There are also spaces where customers can park or store big RV, cars, and even boats.
Storage West realized that space was at a premium in big cities like San Diego, Houston, and Las Vegas. Therefore, a business customer is in sales or supplies may need a place outside of their home or office where goods can be stored. These storage units serve as the perfect solutions for keeping equipment or products safe. This set-up is used by landscaping contractors, real estate agents, and other entrepreneurs. A Business PASS program allows for packages to be delivered directly to the Storage West facility office and placed in the business storage unit without the owner’s presence.
Another way that Storage West has built up a business is by providing a free moving truck. Home movers can use the company’s moving truck for up to seven hours. There are no extra fees or hidden charges, and the trucks also have gas included. The company also offers boxes and other packing supplies at most locations. From temperature control to its recent COVID cleanliness measures, Storage West aims at providing quality services to its customers.
The level of the company’s growth in the last decade shows little signs of slowing down. Whether the economy is experiencing a boom or a bust, the business of storage is clearly big business for Storage West.
Solid Growth Over Four Decades
When Storage West was founded in 1978, the idea of storage units was still new. There were few climate-controlled places which families or individuals could rent out to secure their extra belongings or park an RV for the winter. People had to either give up their belongings or stick them in a shed, garage, or attic.
The company began with the name “A1 Storage” and had three locations in Nevada. A few years later, the business expanded to California with two locations in Orange and Fullerton, and the company name was changed to California Self Storage. In 1985, the company built its first facility from the ground up, choosing Anaheim, California, for this venture. Within a few years, six more storage sites were launched.
As new sites were opened in Nevada and California, the name Storage West stuck, and by 2000, the company’s name was permanently changed across all locations. The company then obtained IOF Storage, which allowed them to expand by eight storage locations in California, Nevada, and Arizona.
During an expansion campaign, 15 new locations were added that expanded the business model into Texas in 2012. Later in the decade, Storage West built six storage sites in Texas and five new sites in Arizona. At the same time, the company also expanded other websites, including Scottsdale and Surprise, Arizona sites.
Today, Storage West operates in 59 locations in four states: California, Nevada, Arizona, and Texas. In Phoenix and across Arizona, there are 16 locations and one under construction. There are 13 locations in three Nevada cities, including Las Vegas. The Texas locations include many facilities in the Houston area. Among the 23 locations in California, there are Storage West facilities in Fullerton, San Diego, Santa Ana, and Irvine.
Business
Royal York Property Management And Nathan Levinson On Building Stable Rental Portfolios In A Volatile Market
Across North America, Europe, and much of the world, rental housing is caught between two pressures. On one side are tenants facing record affordability challenges. On the other side are landlords seeing operating costs, interest payments, and regulatory complexity move in the opposite direction.
Recent analysis from Canada’s national housing agency shows how tight conditions still are. The average vacancy rate for purpose-built rentals in major Canadian centres rose to about 2.2 percent in 2024, up from 1.5 percent a year earlier, but still below the 10-year average despite the strongest growth in rental supply in more than three decades.
At the same time, higher interest rates have pushed up the cost of acquiring and financing rental buildings, which has slowed transactions and made many projects harder to pencil out.
In this environment, the question for landlords and investors is less about chasing maximum rent and more about building stability. That is where Royal York Property Management and its founder, president, and CEO Nathan Levinson have drawn attention.
From a base in Toronto, Royal York Property Management manages more than 25,000 rental properties, representing over 10 billion dollars in real estate value, and operates across Canada, the United States, and parts of Europe. Levinson also sits on a Bank of Canada policy panel focused on the rental market, where he provides data and on-the-ground insights about rent trends and landlord stress.
For many smaller property owners, his model has become a reference point for how to treat rental housing as a structured financial asset rather than a side project.
Rental housing under pressure from both sides of the balance sheet
In many countries, the basic rental story is the same. Construction of new rental housing has climbed, yet demand still runs ahead of supply in most major cities. In Canada, overall rental supply grew by more than 4 percent in 2024, the strongest increase in over thirty years, while vacancy rose only modestly.
At the same time, borrowing costs have moved sharply higher compared with the pre-pandemic period. Research shows that elevated interest rates have reduced the profitability of new multifamily deals and slowed investment activity, even as structural demand for rental housing stays strong.
For small and mid-sized landlords, that tension shows up in a simple way. Mortgage payments, taxes, insurance, and maintenance rarely move down. Rents move up more slowly, and in many jurisdictions they are constrained by regulation or market realities.
Levinson’s view is that this gap will not close on its own. Landlords who want to stay in the market need more predictable income, tighter control of costs, and clearer systems for dealing with risk.
A property management model built for volatility
Royal York Property Management did not start as an institutional platform. Levinson’s early clients were owners of single condominiums, duplexes, or small buildings who were struggling with irregular rent payments, surprise repairs, and complex rental rules.
Instead of handling each property ad hoc, he built a standardized operating model that treats every door as part of a wider portfolio. Each unit sits on a centralized platform that records rent, arrears, lease expiries, maintenance tickets, and legal actions. Owners see real-time statements and performance metrics rather than waiting for year-end reports.
That structure, combined with an internal maintenance and legal team, is designed to handle stress rather than avoid it. When markets are calm, the system may look conservative. When conditions worsen, it is what keeps owners in the black.
“Execution is everything” is how Levinson often frames it in interviews.
Turning rent into a more predictable income stream
The feature that first drew many investors to Royal York Property Management is its rental guarantee program in Ontario. Under this model, landlords receive their rent even if a tenant stops paying. RYPM takes responsibility for legal proceedings, arrears recovery, and re-leasing the unit, while the owner continues to receive income.
Independent profiles of the company describe this as one of the first large-scale rental guarantee frameworks in the Canadian market, and note that the firm manages tens of thousands of units under this structure.
The guarantee itself is closely tied to local law and does not transfer directly into every jurisdiction. The underlying logic, however, is straightforward:
- Treat unpaid rent as a recurring and manageable risk rather than an occasional shock.
- Price that risk into a clear product instead of handling each case informally.
- Use scale, legal expertise, and data to keep default rates low and resolution times shorter.
For landlords who are facing mortgage renewals at higher interest rates, having a more stable rent stream can be the difference between holding a property and being forced to sell. That is one reason rental guarantee models have started to attract interest from investors outside Canada who are watching RYPM’s approach.
Using technology to see risk earlier
Behind the guarantee and the day-to-day operations is a technology stack that tries to surface problems before they become crises. Royal York Property Management’s internal platform uses data from payments, maintenance, and tenant behavior to flag risk signals and operational bottlenecks.
Examples include:
- Tenants who move from on-time payments to repeated short delays.
- Units where small repair tickets point to a larger capital issue ahead.
- Buildings where complaint volumes suggest service gaps or staffing problems.
Rather than treating these as isolated events, the system aggregates patterns across thousands of units. That allows management to decide whether a problem is individual, building-specific, or systemic.
Levinson has also pushed this data outward. As a member of the Bank of Canada’s rental policy panel, he provides anonymized information on rent collection, defaults, and renewal behavior, which feeds into broader discussions about financial stability and housing policy.
The same data that protects a landlord’s cash flow in one building helps central bankers understand how higher rates are affecting thousands of households.
Why the Canadian case matters for global landlords
Several recent reports underline how closely rental markets are now tied to national economic performance. Tight rental supply and high rents are feeding inflation in many economies. At the same time, higher borrowing costs are discouraging new construction, which risks prolonging shortages.
This feedback loop is especially hard on small landlords. Many own only one or two properties and have limited room to absorb higher mortgage payments or extended vacancies. Analysts in Canada and abroad have warned that some owners are at risk of default as their loans reset at higher rates.
In that context, the Royal York Property Management model offers three lessons that travel across borders:
- Standardization protects both sides. Clear processes for screening, rent collection, maintenance, and legal steps reduce surprises for owners and tenants at the same time.
- Risk pooling is more efficient than one-off crises. Handling arrears, legal disputes, and vacancies inside a structured system is less costly than improvising each time.
- Operational data belongs in policy conversations. When policymakers have access to real rental data rather than only mortgage statistics, interventions can be better targeted.
It is not an accident that Levinson’s work now sits at the intersection of private property management and public financial policy.
What everyday landlords can borrow from the Royal York playbook
Most landlords will not build a 25,000-unit management platform. Many will never interact with a central bank. The core ideas behind Nathan Levinson’s approach are still accessible to smaller owners that manage a handful of properties.
Three practices stand out.
First, treat every rental unit as part of a simple portfolio. That means using a consistent template to track rent, arrears, expenses, and vacancy days for each property, then reviewing it on a schedule instead of only when something goes wrong.
Second, write down the rules for risk in advance. Late-payment steps, repayment plans, documentation standards, and maintenance response times should exist on paper, not only in memory. Royal York’s experience suggests that clear rules reduce conflict, because everyone knows what will happen next.
Third, invest in service as a protective layer. Multiple independent profiles of RYPM point out that faster response times and transparent communication reduce tenant turnover and protect building condition, which in turn supports long-term returns.
For landlords and investors trying to navigate today’s volatile rental markets, the message from Royal York Property Management and Nathan Levinson is surprisingly simple. You cannot control interest rates or national housing policy. You can control how organized your portfolio is, how clearly you manage risk, and how consistent your operations feel to the people who live in your buildings.
For many, that shift from improvisation to structure is what will decide whether their rental properties remain a source of wealth or turn into a source of stress.
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