Business

How to Avoid Late Package Deliveries: Tips & Tricks

Published

4 years ago

December 22, 2021

Late package deliveries can create a lot of trouble for an eCommerce business. They disrupt the delivery chain and make customers unhappy. Package delays harm the business reputation and may cost a lot in the long run.

Parcels are held up because of various reasons. While it’s hard to control some of them, there are a few tips & tricks you can use to lessen the possibility of late package deliveries.

Are you ready to find them out? Let’s begin.

Set reasonable package delivery expectations

It’s tempting to offer a 1-2 business days delivery to attract customers. But you should weigh your estimated delivery dates carefully, especially if you’re shipping internationally. The longer the distance, the more likely unexpected circumstances are to occur during transportation. That’s why it’s a good idea to give yourself a realistic time gap to complete the shipment.

Let’s say you need to send a package to Poland. Set a minimum and a maximum number of days it might take. That way your customers won’t get as impatient if they don’t receive their order after the minimum time has passed.

To avoid late package deliveries during peak seasons, such as the winter holidays, adjust your delivery times in advance. Let the customers know that their packages might arrive later than usual. And don’t offer fast parcel delivery if you can’t fulfill it.

Offer discounts on parcel shipping

Customers are less likely to anticipate a fast package delivery if they pay less for shipping. It’s a great way to lower their expectations and then work on inside processes to ensure fast order fulfillment.

If you can’t or don’t want to offer free shipping, settle on international cheap shipping. Economy shipping usually takes longer and your customers’ expectations will be set accordingly. Even if the parcel takes more time to arrive, they might not treat it as being late.

Work with several carriers

The best way to prevent late package deliveries is to work with more than one carrier. You can divide the package flow between several shipping companies. It’ll lessen the workload so that no carrier is overworked.

When shipping overseas, you can be extra smart and partner with shipping companies specializing in different regions. Or even use the services of local carriers. For instance, if you’re shipping to Romania, choose an international shipping company that specializes in sending packages to Eastern Europe. Or find a package delivery service that can take over the parcels once they’ve arrived in the destination country and distribute them faster.

Take advantage of package tracking

Package tracking is a very convenient tool for both the customers and the retailers. It can even be considered as a means of communication with your clients. It allows the buyers to check on the whereabouts of their parcel and the status of their order without sending manual inquiries to customer support.

You can also benefit from package tracking by keeping an eye on the parcels. You’ll know where they get delayed and will be able to take the countermeasures to prevent or fix late deliveries.

Monitor your inventory

It’s very important to keep track of your inventory to avoid late shipping of orders. If an item runs out of stock, you’ll have to get it from the supplier. It’ll add to the final delivery time. So it’s best to be prepared.

It’s also useful to make the availability of stock visible to your customers. That way you can prevent misunderstandings when a client unknowingly buys an item that’s out of stock. It’ll help to set the right expectations. If a customer knows that the item is temporarily out of stock, he or she won’t anticipate a fast package delivery.

Encourage your customers to order earlier

ECommerce mostly deals with late shipments during the peak seasons. When the demand for package shipping spikes, some of the tips and tricks to avoid deliveries being late might not work as well.

The best way to prevent such a scenario is to encourage your clients to make their purchases earlier. Then you can decrease the number of last-minute orders and divide the volume of packages more evenly during a longer period of time.

Late package deliveries are a challenge for any business. But with the right tips and tricks, you can learn how to handle them with ease!

Business

Click for Counsel: YesLawyer Wants to Make Lawyers as Accessible as Wi-Fi

Published

2 days ago

April 1, 2026

Matthew Wiles

Photo Courtesy of: YesLawyer

Byline: Andi Stark

For many people facing a legal problem, the most difficult part is not understanding their rights but finding a lawyer willing to speak with them in the first place. Long wait times, unclear pricing, and administrative hurdles often delay even the most basic consultations. YesLawyer, an AI-enabled plaintiff firm operating across all 50 states, is testing whether technology can shorten that gap.

Founded in 2024 by 25-year-old entrepreneur Rob Epstein, the platform offers free intake, automated screening, and, in many cases, same-day conversations with licensed attorneys. The idea is simple: reduce the friction between a client’s first request for help and an actual legal discussion. In this interview, Epstein explains how the system works, where artificial intelligence fits into the process, and what problems the company is trying to address in the broader legal system

Q: When you say you want lawyers to be “as accessible as Wi-Fi,” what does that mean in practical terms?

A: It’s a way of describing speed and availability. Someone dealing with a workplace dispute, a serious injury, or an immigration issue should be able to move from an online form or phone call to a real conversation with counsel in hours, not weeks. YesLawyer is structured so that a client begins with a free case evaluation, goes through automated conflict checks and basic screening, and, in many instances, speaks with a lawyer the same day.

Q: How does the process work once someone contacts the platform?

A: We use a structured workflow. It starts with a short questionnaire and an initial conversation to capture basic facts. That information feeds into conflict checks and internal review. The system then proposes a match with a licensed attorney and provides a calendar link for a virtual consultation, often within 24 hours. After the meeting, the client receives a written legal plan outlining next steps, deadlines, and estimated fees.

Q: Where does artificial intelligence fit into that process, and where does it stop?

A: AI is used for organizing and routing information, not for giving legal advice. It helps with conflict checks at scale, case categorization, and structured summaries so attorneys can focus on the substance of the matter. Every consultation is conducted by a licensed lawyer, and all decisions about strategy or next steps are made by humans.

Q: What problem is this model trying to solve in the current legal system?

A: Delay and cost are still major barriers. Many civil plaintiffs face long waits just to get a first appointment, along with high retainers and hourly billing that make early legal advice risky. We try to respond with faster consultations, flat-fee options, and financing. The idea is to remove administrative friction so lawyers spend less time on logistics and more time speaking with clients.

Q: Some critics say platforms like this blur the line between a technology company and a law firm. How do you describe YesLawyer?

A: We describe ourselves as a national, AI-enabled plaintiff firm that connects clients with independent attorneys. That structure does raise regulatory questions, especially around responsibility and oversight. We focus on licensing verification, attorney-written case plans, and clear communication about fees and services.

Q: You’ve said the main bottleneck is “systems” rather than people. What do you mean by that?

A: The issue isn’t that lawyers don’t want to help more people. It’s that the systems around them make it hard to scale their time. Intake, scheduling, and document handling take hours. Automating those parts means attorneys can handle more matters without being overwhelmed by repetitive tasks.

Q: Does this model risk favoring only the most profitable cases?

A: That’s a real concern in legal technology. Automation often works best for repeatable, high-volume disputes. Our view is that lowering administrative cost can actually make it easier to take on smaller or more complex cases that might otherwise be turned away. Whether that holds over time depends on the data.

Measuring Impact Over Time

YesLawyer’s attempt to compress the timeline between inquiry and consultation reflects broader changes in how legal services are being delivered. As artificial intelligence becomes more common in administrative work, firms are experimenting with new ways to reduce wait times and clarify costs.

The company’s early growth suggests that many clients value faster access to an initial conversation, even before considering long-term representation. Whether this platform-based model becomes widely adopted or remains one of several emerging approaches will depend on regulatory developments, lawyer participation, and measurable outcomes for clients. For now, YesLawyer’s experiment highlights a central question in modern legal practice: how quickly can help realistically be made available to the people who need it.