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How to Avoid Late Package Deliveries: Tips & Tricks

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Late package deliveries can create a lot of trouble for an eCommerce business. They disrupt the delivery chain and make customers unhappy. Package delays harm the business reputation and may cost a lot in the long run.

Parcels are held up because of various reasons. While it’s hard to control some of them, there are a few tips & tricks you can use to lessen the possibility of late package deliveries.

Are you ready to find them out? Let’s begin.

Set reasonable package delivery expectations

It’s tempting to offer a 1-2 business days delivery to attract customers. But you should weigh your estimated delivery dates carefully, especially if you’re shipping internationally. The longer the distance, the more likely unexpected circumstances are to occur during transportation. That’s why it’s a good idea to give yourself a realistic time gap to complete the shipment.

Let’s say you need to send a package to Poland. Set a minimum and a maximum number of days it might take. That way your customers won’t get as impatient if they don’t receive their order after the minimum time has passed.

To avoid late package deliveries during peak seasons, such as the winter holidays, adjust your delivery times in advance. Let the customers know that their packages might arrive later than usual. And don’t offer fast parcel delivery if you can’t fulfill it.

Offer discounts on parcel shipping

Customers are less likely to anticipate a fast package delivery if they pay less for shipping. It’s a great way to lower their expectations and then work on inside processes to ensure fast order fulfillment.

If you can’t or don’t want to offer free shipping, settle on international cheap shipping. Economy shipping usually takes longer and your customers’ expectations will be set accordingly. Even if the parcel takes more time to arrive, they might not treat it as being late.

Work with several carriers

The best way to prevent late package deliveries is to work with more than one carrier. You can divide the package flow between several shipping companies. It’ll lessen the workload so that no carrier is overworked.

When shipping overseas, you can be extra smart and partner with shipping companies specializing in different regions. Or even use the services of local carriers. For instance, if you’re shipping to Romania, choose an international shipping company that specializes in sending packages to Eastern Europe. Or find a package delivery service that can take over the parcels once they’ve arrived in the destination country and distribute them faster.

Take advantage of package tracking

Package tracking is a very convenient tool for both the customers and the retailers. It can even be considered as a means of communication with your clients. It allows the buyers to check on the whereabouts of their parcel and the status of their order without sending manual inquiries to customer support.

You can also benefit from package tracking by keeping an eye on the parcels. You’ll know where they get delayed and will be able to take the countermeasures to prevent or fix late deliveries.

Monitor your inventory

It’s very important to keep track of your inventory to avoid late shipping of orders. If an item runs out of stock, you’ll have to get it from the supplier. It’ll add to the final delivery time. So it’s best to be prepared.

It’s also useful to make the availability of stock visible to your customers. That way you can prevent misunderstandings when a client unknowingly buys an item that’s out of stock. It’ll help to set the right expectations. If a customer knows that the item is temporarily out of stock, he or she won’t anticipate a fast package delivery.

Encourage your customers to order earlier

ECommerce mostly deals with late shipments during the peak seasons. When the demand for package shipping spikes, some of the tips and tricks to avoid deliveries being late might not work as well.

The best way to prevent such a scenario is to encourage your clients to make their purchases earlier. Then you can decrease the number of last-minute orders and divide the volume of packages more evenly during a longer period of time.

Late package deliveries are a challenge for any business. But with the right tips and tricks, you can learn how to handle them with ease!

The idea of Bigtime Daily landed this engineer cum journalist from a multi-national company to the digital avenue. Matthew brought life to this idea and rendered all that was necessary to create an interactive and attractive platform for the readers. Apart from managing the platform, he also contributes his expertise in business niche.

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Business

Turning Tragedy into Triumph Through Walking With Anthony

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On the morning of February 6, 2010, Anthony Purcell took a moment to admire the churning surf before plunging into the waves off Miami Beach. Though he had made the dive numerous times before, that morning was destined to be different when he crashed into a hidden sandbar, sustaining bruises to his C5 and C6 vertebrae and breaking his neck.

“I was completely submerged and unable to rise to the surface,” Purcell recalls. “Fortunately, my cousin Bernie saw what was happening and came to my rescue. He saved my life, but things would never be the same after that dive.”

Like thousands of others who are confronted with a spinal cord injury (SCI), Purcell plunged headlong into long months of hopelessness and despair. Eventually, however, he learned to turn personal tragedy into triumph as he reached out to fellow SCI victims by launching Walking With Anthony.

Living with SCI: the first dark days

Initial rehabilitation for those with SCIs takes an average of three to six months, during which time they must relearn hundreds of fundamental skills and adjust to what feels like an entirely new body. Unfortunately, after 21 days, Purcell’s insurance stopped paying for this essential treatment, even though he had made only minimal improvement in such a short time.

“Insurance companies cover rehab costs for people with back injuries, but not for people with spinal cord injuries,” explains Purcell. “We were practically thrown to the curb. At that time, I was so immobile that I couldn’t even raise my arms to feed myself.”

Instead of giving up, Purcell’s mother chose to battle his SCI with long-term rehab. She enrolled Purcell in Project Walk, a rehabilitation facility located in Carlsbad, California, but one that came with an annual cost of over $100,000.

“My parents paid for rehabilitation treatment for over three years,” says Purcell. “Throughout that time, they taught me the importance of patience, compassion, and unconditional love.”

Yet despite his family’s support, Purcell still struggled. “Those were dark days when I couldn’t bring myself to accept the bleak prognosis ahead of me,” he says. “I faced life in a wheelchair and the never-ending struggle for healthcare access, coverage, and advocacy. I hit my share of low points, and there were times when I seriously contemplated giving up on life altogether.”

Purcell finds a new purpose in helping others with SCIs

After long months of depression and self-doubt, Purcell’s mother determined it was time for her son to find purpose beyond rehabilitation.

“My mom suggested I start Walking With Anthony to show people with spinal cord injuries that they were not alone,” Purcell remarks. “When I began to focus on other people besides myself, I realized that people all around the world with spinal cord injuries were suffering because of restrictions on coverage and healthcare access. The question that plagued me most was, ‘What about the people with spinal cord injuries who cannot afford the cost of rehabilitation?’ I had no idea how they were managing.”

Purcell and his mother knew they wanted to make a difference for other people with SCIs, starting with the creation of grants to help cover essentials like assistive technology and emergency finances. To date, they have helped over 100 SCI patients get back on their feet after suffering a similar life-altering accident.

Purcell demonstrates the power and necessity of rehab for people with SCIs

After targeted rehab, Purcell’s physical and mental health improved drastically. Today, he is able to care for himself, drive his own car, and has even returned to work.

“Thanks to my family’s financial and emotional support, I am making amazing physical improvement,” Purcell comments. “I mustered the strength to rebuild my life and even found the nerve to message Karen, a high school classmate I’d always had a thing for. We reconnected, our friendship evolved into love, and we tied the knot in 2017.”

After all that, Purcell found the drive to push toward one further personal triumph. He married but did not believe a family was in his future. Regardless of his remarkable progress, physicians told him biological children were not an option.

Despite being paralyzed from the chest down, Purcell continued to look for hope. Finally, Dr. Jesse Mills of UCLA Health’s Male Reproductive Medicine department assured Purcell and his wife that the right medical care and in vitro fertilization could make their dream of becoming parents a reality.

“Payton joined our family in the spring of 2023,” Purcell reports. “For so long, I believed my spinal cord injury had taken everything I cared about, but now I am grateful every day. I work to help other people with spinal cord injuries find the same joy and hope. We provide them with access to specialists, funding to pay for innovative treatments, and the desire to move forward with a focus on the future.”

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