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How to Avoid Late Package Deliveries: Tips & Tricks

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Late package deliveries can create a lot of trouble for an eCommerce business. They disrupt the delivery chain and make customers unhappy. Package delays harm the business reputation and may cost a lot in the long run.

Parcels are held up because of various reasons. While it’s hard to control some of them, there are a few tips & tricks you can use to lessen the possibility of late package deliveries.

Are you ready to find them out? Let’s begin.

Set reasonable package delivery expectations

It’s tempting to offer a 1-2 business days delivery to attract customers. But you should weigh your estimated delivery dates carefully, especially if you’re shipping internationally. The longer the distance, the more likely unexpected circumstances are to occur during transportation. That’s why it’s a good idea to give yourself a realistic time gap to complete the shipment.

Let’s say you need to send a package to Poland. Set a minimum and a maximum number of days it might take. That way your customers won’t get as impatient if they don’t receive their order after the minimum time has passed.

To avoid late package deliveries during peak seasons, such as the winter holidays, adjust your delivery times in advance. Let the customers know that their packages might arrive later than usual. And don’t offer fast parcel delivery if you can’t fulfill it.

Offer discounts on parcel shipping

Customers are less likely to anticipate a fast package delivery if they pay less for shipping. It’s a great way to lower their expectations and then work on inside processes to ensure fast order fulfillment.

If you can’t or don’t want to offer free shipping, settle on international cheap shipping. Economy shipping usually takes longer and your customers’ expectations will be set accordingly. Even if the parcel takes more time to arrive, they might not treat it as being late.

Work with several carriers

The best way to prevent late package deliveries is to work with more than one carrier. You can divide the package flow between several shipping companies. It’ll lessen the workload so that no carrier is overworked.

When shipping overseas, you can be extra smart and partner with shipping companies specializing in different regions. Or even use the services of local carriers. For instance, if you’re shipping to Romania, choose an international shipping company that specializes in sending packages to Eastern Europe. Or find a package delivery service that can take over the parcels once they’ve arrived in the destination country and distribute them faster.

Take advantage of package tracking

Package tracking is a very convenient tool for both the customers and the retailers. It can even be considered as a means of communication with your clients. It allows the buyers to check on the whereabouts of their parcel and the status of their order without sending manual inquiries to customer support.

You can also benefit from package tracking by keeping an eye on the parcels. You’ll know where they get delayed and will be able to take the countermeasures to prevent or fix late deliveries.

Monitor your inventory

It’s very important to keep track of your inventory to avoid late shipping of orders. If an item runs out of stock, you’ll have to get it from the supplier. It’ll add to the final delivery time. So it’s best to be prepared.

It’s also useful to make the availability of stock visible to your customers. That way you can prevent misunderstandings when a client unknowingly buys an item that’s out of stock. It’ll help to set the right expectations. If a customer knows that the item is temporarily out of stock, he or she won’t anticipate a fast package delivery.

Encourage your customers to order earlier

ECommerce mostly deals with late shipments during the peak seasons. When the demand for package shipping spikes, some of the tips and tricks to avoid deliveries being late might not work as well.

The best way to prevent such a scenario is to encourage your clients to make their purchases earlier. Then you can decrease the number of last-minute orders and divide the volume of packages more evenly during a longer period of time.

Late package deliveries are a challenge for any business. But with the right tips and tricks, you can learn how to handle them with ease!

The idea of Bigtime Daily landed this engineer cum journalist from a multi-national company to the digital avenue. Matthew brought life to this idea and rendered all that was necessary to create an interactive and attractive platform for the readers. Apart from managing the platform, he also contributes his expertise in business niche.

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Business

VPNRanks Report Uncovers User Discontent with Majority of VPN Services

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A groundbreaking report by VPNRanks reveals significant user dissatisfaction with the majority of VPN services, showing that 89% of VPNs globally fail to meet user satisfaction standards. This revelation comes at a critical time when digital security is paramount, and the demand for reliable VPN services continues to rise.

The Importance of User Satisfaction in the VPN industry

According to industry statistics from Global Market Insights, the global VPN market size was valued at USD 45 billion in 2022 and is estimated to grow at a compound annual growth rate (CAGR) of around 20% from 2023 to 2032. Driven by the growing instances of cybercrimes and data thefts, coupled with the increasing proliferation of wireless devices and digital infrastructures across industries, user satisfaction remains a critical challenge for many providers. High user satisfaction is essential for customer retention, brand reputation, and long-term success in the competitive VPN market.

“User satisfaction is the cornerstone of success in the VPN industry. In a market flooded with options, it’s the real user experiences that set the leading providers apart. VPNScore helps users navigate this complex landscape by highlighting services that excel in meeting user expectations,” said Muhammad Saleem Ahrar, COO of webAffinity, the team behind VPNRanks.

VPNRanks is a leading VPN review platform that leverages sentiment analysis to provide comprehensive and unbiased reviews of VPN services. Its VPNScore is based on an AI-driven analysis of publicly available user reviews. The platform aims to simplify the process of identifying the best VPN provider tailored to each user’s unique needs.

VPNRanks Untangles Complex Findings on Key Features

VPNRanks evaluated four key features — ease of use, ease of setup, ability to meet user requirements, and quality of support — to identify the VPN companies that excel at customer satisfaction. To determine a final rank for each metric, VPNRanks combined a popularity score, which contributed 20 percent of the total, with a satisfaction score, which contributed 80 percent.

The study sifted through reviews on 93 paid VPN companies to determine the top providers. The VPNRanks report, issued in June 2024, provides rankings for each key feature and overall customer satisfaction. ExpressVPN achieved the top VPNScore — 6.29 out of 10 — for overall satisfaction globally. The next four top companies in that category, listed in descending order, are PureVPN, NordVPN, PrivateVPN, and Surfshark.

By assessing a variety of categories, the VPNRanks study reveals the challenges users face when trying to identify the best option to meet their needs. For example, NordVPN received a nearly perfect popularity score of 9.46 out of 10 but only a 4.7 satisfaction score. PrivateVPN received a satisfaction score of 6.69 out of 10, which rivaled ExpressVPN’s score in that category, but received a popularity score of only 1.23 out of 10.

The global rankings for ease of use illustrate how challenging identifying a quality provider can be. VeePN received a very high satisfaction score of 7.18 out of 10 while receiving a popularity score of less than 1 out of 10. The findings reveal a gap between user experience and market penetration that can effectively keep the best option hidden from the consumer.

The VPNRanks report gives users insight into satisfaction and popularity while providing a balanced assessment via its VPNScore. “Users should choose based on their priorities, whether it’s user satisfaction, market presence, or a balanced option,” the report states.

VPNRanks Shows Providers How to Become More Competitive

In addition to serving as a guide for consumers, VPNRanks also maps out a pathway for VPN providers seeking greater market share. The VPN providers that consistently appear in the top spots on the VPNRanks charts are those that have achieved a balance between popularity and user satisfaction. Those who neglect one or the other cannot keep pace with market leaders.

The report explains that those with high satisfaction scores but low popularity “might be well-loved by their users but need to increase their market visibility to compete more effectively.” Achieving overall success in the VPN market requires balancing user satisfaction with market presence, it advises.

Conclusion

As the need for VPN services continues to grow, businesses can expect to see more providers enter the market, making the task of identifying the best option more difficult. The insights VPNRanks provides stand as a timely beacon, guiding users to providers who can satisfy their needs and support their operations.

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