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Chamber Provides Customer Service Training with the Help of Community College

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With an aim to provide customer service training to employees of area businesses, the Saranac Lake Area Chamber of Commerce collaborated with North Country Community College. The low-cost training program has been planned for employers of different position types with the support of a Community College Workforce Development grant. And a privilege has been granted to employers to schedule training sessions through the Chamber.

The course has been designed in order to provide the required knowledge about the customer service experience and it would offer customer service tools to workers of various workplace stations. It would be helpful in improving an employee’s customer service skill set which would eventually lead to improving customer satisfaction to a great extent. In addition to this, it would be effective in improving the decision making of an employee to provide valuable service to the customer.

NCCC Business Department Chair David St. Germain expressed his happiness over the initiation of this important training. He said that their collaboration with Chamber would help local businesses to effectively achieve their goals. The chamber stressed on the importance of customer experience in an area that is highly reliant on tourism for its economic growth. And it said that the training would revolve around teaching important tourism and recreation information to employees.

Due to the high importance of customer satisfaction for the growth of a business, most of the businesses across the globe are focusing on providing customer service training to their employees. In Australia, customer service training in Melbourne has been making news as most of the businesses are utilizing the related services to improve their employees’ dealing with their clients to contribute to the growth of a company.

Jenny is one of the oldest contributors of Bigtime Daily with a unique perspective of the world events. She aims to empower the readers with delivery of apt factual analysis of various news pieces from around the World.

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World

5 Common Personal Injury Case Types You Ought to Know

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If you have ever been in a car accident or suffered a trip, slip, or fall incident, you know the end result can be weeks, months, or years of pain and suffering. As you seek to get back to full health, or at least to something close to normal, you’ll want to know what help is available to you.  

The good news is that recourse is available should you suffer a personal injury due to another person’s negligence. But you’ll need the help of a personal injury lawyer to, first, determine if you have grounds to pursue a case and, second, build a solid case on your behalf.

You might be surprised to learn about the different kinds of personal injury cases recognized by law. 

According to the National Safety Council, there were 62 million injuries and almost a quarter of a million preventable deaths in 2021. So, severe mishaps happen more often than you might think. 

Keep reading to see five common types of personal injury cases to know about.

  1. Motor Vehicle Accidents

The National Safety Council notes that there were 5.4 million medically consulted injuries due to motor vehicle mishaps in 2021, and the total costs for motor vehicle injuries were estimated at $498.3 billion. Costs include things like wages and productivity losses, administrative expenses, medical expenses, employer costs, and motor vehicle property damage. 

If you’re involved in a car accident, the injuries sustained can be substantial. You’ll be fortunate if you’re left unscathed or perhaps with a few minor bumps and bruises. But severe injuries are an unfortunate possibility as well. 

Another thing to remember about motor vehicle incidents is that it’s not just about drivers on the road — pedestrians, too, can file personal injury claims. Of the 1.3 million or so people who die each year in vehicle accidents worldwide, around half of them are pedestrians, motorcyclists, and cyclists. 

  1. Slip, Trip, and Fall Accidents

Did you know that one out of four Americans who are over 65 years old suffer a fall annually? Owners of private residences and public establishments are required to ensure their properties don’t present safety hazards to others. But falls don’t just occur when people are out and about. They often occur in the workplace. 

In fact, slips and falls are the main reason for lost work days. And falls are the cause of over 8 million hospital emergency room visits each year.

  1. Dog Bite Accidents

You might be surprised to hear that about 4.5 million people in the U.S. are bitten each year by dogs. Of that amount, around 800,000 people have to pursue medical attention after a dog bite. If a dog bites you, the costs could add up when you consider hospital visits, doctor appointments, and time off work.

  1. Workplace Accidents

Many personal injury accidents take place when people are on the job. In such instances, you’ll need to file a workers’ compensation claim. Filers won’t have to prove that their employer was at fault, but they’re unable to sue for non-economic damages like pain and suffering under the workers’ compensation system. 

A personal injury lawyer can, however, launch legal action outside of workers’ compensation to sue for non-economic damages you’re entitled to.

  1. Product Liability Accidents

Another type of personal injury case involves product liability situations. If someone suffers an injury due to a consumer product deemed to be dangerous, a product liability case is possible. To prove such a case, you have to show there was a manufacturing defect, design defect, or inadequate warnings detailing the product’s dangers. 

It’s also vital to know that a case can be launched by someone who, while injured by the product, didn’t buy the product. 

These are five of the most common types of personal injury cases. If you’re injured and want to find out if you have a case, the best thing you can do is contact a personal injury lawyer. You can book a consultation and determine whether you have a case and the best course of action.

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