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Entrepreneur Ethan Duran: The One Thing That Sets Me Apart From the Competition is Impeccable Service

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When your clients appreciate the finer things in life, they expect their patronage to be rewarded with excellent service. Ethan Duran, a 22-year-old entrepreneur and the CEO of Corsa Auto Rental, understands this and says top-notch service sets him apart from the competition.

Born in the Dominican Republic and raised in New York, Duran stumbled upon the exotic car rentals industry by mere chance. When he relocated to Los Angeles with the intention of getting into investment banking, he recognized the potential of exotic car rentals. And with it came the realization that he could do it better than were the people already in the industry. Getting into the sector proved to be a great career decision as he made USD 2.7 million in year one and was able to provide for his family in ways that he wasn’t able to previously.

“Build trust, with your clients, with your friends, with everyone you meet,” says Duran. “It’ll pay off. Karma might not be real, but reputation definitely is. You want to be someone everyone can trust, especially if you’re young. When all odds are against you, you want to be able to show that you’re responsible and trustworthy.”

Duran, who earned an associate’s degree in Business Administration from Seminole State, knows what sacrifice is all about. In fact, he worked 18-hour days and seven days a week in year one of running his company. This meant missing out on Thanksgiving, Christmas, and New Year celebrations with family. But those sacrifices later allowed him to make it up to his hard-working mom. He has paid off her debt, bought her a house and car, and even assisted her in establishing a local business that now generates USD 400,000 annually. Duran has managed to do just fine for someone who used to get stressed out over how to achieve success. And this is just the beginning because he’s currently working on Corsa Auto Rental Miami, Corsa Models, Corsa Water Sports, and Corsa Media. Another successful business he’s investing time and energy into is his Exotic Car Rental Academy, where he teaches people how to succeed in the industry. Students from all over the world take his course, and he’s been able to grow Corsa Auto Rental with his top students’ help. Together, they’re offering customers the best service in the industry.

“I treat my customers like family,” says Duran. “Eight out of 10 times my customers become my friends, and we hang out either the same day they rent or sometime in the future. My customers come to me for all their needs in and out of the automotive industry.”

The idea of Bigtime Daily landed this engineer cum journalist from a multi-national company to the digital avenue. Matthew brought life to this idea and rendered all that was necessary to create an interactive and attractive platform for the readers. Apart from managing the platform, he also contributes his expertise in business niche.

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Business

VPNRanks Report Uncovers User Discontent with Majority of VPN Services

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A groundbreaking report by VPNRanks reveals significant user dissatisfaction with the majority of VPN services, showing that 89% of VPNs globally fail to meet user satisfaction standards. This revelation comes at a critical time when digital security is paramount, and the demand for reliable VPN services continues to rise.

The Importance of User Satisfaction in the VPN industry

According to industry statistics from Global Market Insights, the global VPN market size was valued at USD 45 billion in 2022 and is estimated to grow at a compound annual growth rate (CAGR) of around 20% from 2023 to 2032. Driven by the growing instances of cybercrimes and data thefts, coupled with the increasing proliferation of wireless devices and digital infrastructures across industries, user satisfaction remains a critical challenge for many providers. High user satisfaction is essential for customer retention, brand reputation, and long-term success in the competitive VPN market.

“User satisfaction is the cornerstone of success in the VPN industry. In a market flooded with options, it’s the real user experiences that set the leading providers apart. VPNScore helps users navigate this complex landscape by highlighting services that excel in meeting user expectations,” said Muhammad Saleem Ahrar, COO of webAffinity, the team behind VPNRanks.

VPNRanks is a leading VPN review platform that leverages sentiment analysis to provide comprehensive and unbiased reviews of VPN services. Its VPNScore is based on an AI-driven analysis of publicly available user reviews. The platform aims to simplify the process of identifying the best VPN provider tailored to each user’s unique needs.

VPNRanks Untangles Complex Findings on Key Features

VPNRanks evaluated four key features — ease of use, ease of setup, ability to meet user requirements, and quality of support — to identify the VPN companies that excel at customer satisfaction. To determine a final rank for each metric, VPNRanks combined a popularity score, which contributed 20 percent of the total, with a satisfaction score, which contributed 80 percent.

The study sifted through reviews on 93 paid VPN companies to determine the top providers. The VPNRanks report, issued in June 2024, provides rankings for each key feature and overall customer satisfaction. ExpressVPN achieved the top VPNScore — 6.29 out of 10 — for overall satisfaction globally. The next four top companies in that category, listed in descending order, are PureVPN, NordVPN, PrivateVPN, and Surfshark.

By assessing a variety of categories, the VPNRanks study reveals the challenges users face when trying to identify the best option to meet their needs. For example, NordVPN received a nearly perfect popularity score of 9.46 out of 10 but only a 4.7 satisfaction score. PrivateVPN received a satisfaction score of 6.69 out of 10, which rivaled ExpressVPN’s score in that category, but received a popularity score of only 1.23 out of 10.

The global rankings for ease of use illustrate how challenging identifying a quality provider can be. VeePN received a very high satisfaction score of 7.18 out of 10 while receiving a popularity score of less than 1 out of 10. The findings reveal a gap between user experience and market penetration that can effectively keep the best option hidden from the consumer.

The VPNRanks report gives users insight into satisfaction and popularity while providing a balanced assessment via its VPNScore. “Users should choose based on their priorities, whether it’s user satisfaction, market presence, or a balanced option,” the report states.

VPNRanks Shows Providers How to Become More Competitive

In addition to serving as a guide for consumers, VPNRanks also maps out a pathway for VPN providers seeking greater market share. The VPN providers that consistently appear in the top spots on the VPNRanks charts are those that have achieved a balance between popularity and user satisfaction. Those who neglect one or the other cannot keep pace with market leaders.

The report explains that those with high satisfaction scores but low popularity “might be well-loved by their users but need to increase their market visibility to compete more effectively.” Achieving overall success in the VPN market requires balancing user satisfaction with market presence, it advises.

Conclusion

As the need for VPN services continues to grow, businesses can expect to see more providers enter the market, making the task of identifying the best option more difficult. The insights VPNRanks provides stand as a timely beacon, guiding users to providers who can satisfy their needs and support their operations.

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