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Frankie Lee – Restoring Reputations

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The internet has often been called an information superhighway. Through its networks, all sorts of data, ideas, and media are shared, replicated, and transferred in real time to billions of users around the world. By utilizing these capabilities, the internet has allowed us to communicate, transact, and interact with anyone around the world at any given time.

Aside from the speed and ease of internet activity, it is also able to amplify information by exposing it to a worldwide audience. When information becomes present on the internet, it more often than not becomes a part of public domain. Compounding this, the internet can disseminate knowledge at a breakneck pace never before seen in human history.  When information becomes ‘viral’ on the internet, its spread becomes almost impossible to contain. Depending on the content, it can become even more like a virus, in that it becomes very virulent, dealing severe and long-lasting damage to those involved.

With widespread anonymity and little regulation, the roads of the information superhighway can often serve less as its utopian vision of free information and intercourse and more of a savage, lawless wasteland akin to ‘Mad Max.’ For anyone who engages in the internet, external threats can come in the form of hackers, scammers, and malicious groups or individuals that create and spread misinformation, either to achieve a specific goal or simply for the joy of spreading chaos. Threats can also come from within, with mistakes made even in the distant past being brought back to life, taken out of context, and amplified beyond a reasonable extent. Those in the spotlight, like companies, celebrities, and even smaller individuals, are all exposed to such dangers on a regular basis.

This explains the growing popularity of online reputation management (ORM) firms, which serve to clean, cultivate, and maintain their clients’ online reputations. In contrast to more traditional forms of PR, ORM has the added challenge of having to cope with the pace and the power of the internet. ORM firms have to react to threats before they spread and multiply on the World Wide Web, where they can quickly reach uncontrollable levels.

Established by former professional boxing trainer Frankie Lee, Content Removal distinguishes itself from the pack of similar firms by specializing in more advanced stages of ORM. The company specializes in its namesake, being able to remove potentially-damaging content from the largest social media websites, search engines, and review hosting sites. Google, Facebook, Bing, Instagram, and Twitter are just a few of the sites the company is able to purge of unwanted content. Beyond its specialty, Content Removal also provides content monitoring, brand protection, and reputation management services to serve as proactive measures of maintaining their clients’ reputations. Due to its quality of service and affordable rates, Content Removal has been the go-to ORM firm for big name brands like SWEAT and Saski, as well as celebrities like Australian of the Year nominee Brinkley Davies.

Content Removal’s success has always been rooted in its core values and motivation of giving people the right to control their own online reputations. Founder Frankie Lee cites one moment early in the company’s history, helping Dutch police take down a server hosting illicit pornography of thousands of people without their consent, as one of the company’s shining moments.  Frankie hopes to further expand Content Removal so that he may help more people and increase his positive impact on the world.

Toward this goal, Frankie also developed Removed.ai, which aims to help aggrieved content creators, from large companies to individuals, take down instances of copyright misuse and piracy. Frankie also hosts The Frankie Lee Podcast, his personal avenue for helping others on their road to personal, professional, and entrepreneurial development. Frankie hopes that his podcast will give others the same winning mindset that drove him to the heights of success.

You can also learn more about Frankie Lee, his podcast, and his companies through his Instagram at @Frankielee, or by visiting his website.

The idea of Bigtime Daily landed this engineer cum journalist from a multi-national company to the digital avenue. Matthew brought life to this idea and rendered all that was necessary to create an interactive and attractive platform for the readers. Apart from managing the platform, he also contributes his expertise in business niche.

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VPNRanks Report Uncovers User Discontent with Majority of VPN Services

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A groundbreaking report by VPNRanks reveals significant user dissatisfaction with the majority of VPN services, showing that 89% of VPNs globally fail to meet user satisfaction standards. This revelation comes at a critical time when digital security is paramount, and the demand for reliable VPN services continues to rise.

The Importance of User Satisfaction in the VPN industry

According to industry statistics from Global Market Insights, the global VPN market size was valued at USD 45 billion in 2022 and is estimated to grow at a compound annual growth rate (CAGR) of around 20% from 2023 to 2032. Driven by the growing instances of cybercrimes and data thefts, coupled with the increasing proliferation of wireless devices and digital infrastructures across industries, user satisfaction remains a critical challenge for many providers. High user satisfaction is essential for customer retention, brand reputation, and long-term success in the competitive VPN market.

“User satisfaction is the cornerstone of success in the VPN industry. In a market flooded with options, it’s the real user experiences that set the leading providers apart. VPNScore helps users navigate this complex landscape by highlighting services that excel in meeting user expectations,” said Muhammad Saleem Ahrar, COO of webAffinity, the team behind VPNRanks.

VPNRanks is a leading VPN review platform that leverages sentiment analysis to provide comprehensive and unbiased reviews of VPN services. Its VPNScore is based on an AI-driven analysis of publicly available user reviews. The platform aims to simplify the process of identifying the best VPN provider tailored to each user’s unique needs.

VPNRanks Untangles Complex Findings on Key Features

VPNRanks evaluated four key features — ease of use, ease of setup, ability to meet user requirements, and quality of support — to identify the VPN companies that excel at customer satisfaction. To determine a final rank for each metric, VPNRanks combined a popularity score, which contributed 20 percent of the total, with a satisfaction score, which contributed 80 percent.

The study sifted through reviews on 93 paid VPN companies to determine the top providers. The VPNRanks report, issued in June 2024, provides rankings for each key feature and overall customer satisfaction. ExpressVPN achieved the top VPNScore — 6.29 out of 10 — for overall satisfaction globally. The next four top companies in that category, listed in descending order, are PureVPN, NordVPN, PrivateVPN, and Surfshark.

By assessing a variety of categories, the VPNRanks study reveals the challenges users face when trying to identify the best option to meet their needs. For example, NordVPN received a nearly perfect popularity score of 9.46 out of 10 but only a 4.7 satisfaction score. PrivateVPN received a satisfaction score of 6.69 out of 10, which rivaled ExpressVPN’s score in that category, but received a popularity score of only 1.23 out of 10.

The global rankings for ease of use illustrate how challenging identifying a quality provider can be. VeePN received a very high satisfaction score of 7.18 out of 10 while receiving a popularity score of less than 1 out of 10. The findings reveal a gap between user experience and market penetration that can effectively keep the best option hidden from the consumer.

The VPNRanks report gives users insight into satisfaction and popularity while providing a balanced assessment via its VPNScore. “Users should choose based on their priorities, whether it’s user satisfaction, market presence, or a balanced option,” the report states.

VPNRanks Shows Providers How to Become More Competitive

In addition to serving as a guide for consumers, VPNRanks also maps out a pathway for VPN providers seeking greater market share. The VPN providers that consistently appear in the top spots on the VPNRanks charts are those that have achieved a balance between popularity and user satisfaction. Those who neglect one or the other cannot keep pace with market leaders.

The report explains that those with high satisfaction scores but low popularity “might be well-loved by their users but need to increase their market visibility to compete more effectively.” Achieving overall success in the VPN market requires balancing user satisfaction with market presence, it advises.

Conclusion

As the need for VPN services continues to grow, businesses can expect to see more providers enter the market, making the task of identifying the best option more difficult. The insights VPNRanks provides stand as a timely beacon, guiding users to providers who can satisfy their needs and support their operations.

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