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How Does a Chatbot Developer Help in Increasing Efficiency of a Business?

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Today, many businesses turn to an effective chatbot developer because they can introduce significant improvements to their workspace without hiring a large number of employees and paying for expensive IT help. It can be quite costly to hire an IT professional, especially if your company is relatively small. This is where chatbot developer specialized in voice-enabled AI-based solutions can prove beneficial as they will take care of all the details. 

Here’s how opting for a chatbot can help you run your business seamlessly:

1. Fulfills Various Operations Under Budget

Chatbots follow programs that can perform specific tasks. The type of program that you can purchase and install will depend on the needs of your business. However, a chatbot developer can provide you with a wide variety of choices depending on the type of bot that you require for your business. Therefore, you will be able to get what you need at a suitable price for your budget.

2. Offer Automated Solutions in Vernacular

A good chatbot developer will have the expertise necessary to create a bot that works efficiently. For example, they will have to study the kind of business you are operating so that the program you buy can address all your business issues. Several factors determine how effective a chatbot is, such as the type of language used in the conversations. 

3. Performs Countless Tasks Simultaneously

Another aspect that determines how efficient a chatbot can be is its programming. This is necessary because the bot can be set up to perform several tasks. These include adding friends, sending messages, and attending to clients. The right programming can make a bot that can run smoothly without any problems.

4. Introduces Clients No Downtime at All

The more efficient chatbot developers will also have to keep the software updated to ensure no downtime for their clients. This will ensure that the bot can handle transactions efficiently. This is also crucial if the customer wants to use the program for transactions that require sensitive information. Otherwise, the user could be at risk of identity theft.

5. Access Clients from Anywhere, Anytime

A mobile version of the chatbot is very useful because it can perform tasks when the user is away from the main office. For instance, a business owner may want his or her bot to perform conference calls while he or she is on vacation. Mobile chatbots are also very helpful for salespeople who need to make sales calls to potential customers, even when traveling. Another use of the software is in online gaming, where chatbots are programmed to perform games such as poker or other card games.

A SNEAK PEEK INTO HOW CHATBOT DEVELOPERS WORKS

  • Ensure Testing the System for Performance

Chatbots are starting to take the place of most traditional systems like teleseminars and video-conferencing because they are easier to set up, cheaper, and they can be much more engaging for the users. A bot builder, which is also commonly known as a bot developer or bot system integrator, can avail you with all the help you need to install your bot on a wide scale without having to spend much money. 

They will first test your system for performance. They will then make any necessary modifications to your software and then configure it to interact with various kinds of communities like message boards and podcasts. Bot builders will also help you with how voice-enabled chatbots help a business grow.

  • Offer Voice-Enabled Business Solutions

There are certain things that a bot builder must know to help you get the results you want. One of these things is the current popularity of chatbots among marketers. The popularity of these voice-enabled chatbots is on the rise because many marketers find them very useful in increasing their team’s productivity. 

They use the voice-recognition technology of these bot systems to do things like record discussions of customers or simply to play audio messages that are automatically sent to users. Suppose you have a high-quality recording of a conversation. In that case, you will have an advantage over most marketers because most marketers are still intending to figure out the ways to record a video message properly to be played in a way that will attract customers.

FINAL SAY

When choosing a particular chatbot, the choice that you will have to make is whether you want to go for a desktop or a mobile version of the software. Both these versions will have their advantages and disadvantages. In terms of performance, both will be pretty much the same. The only real difference will be concerning size and how you can use the software on smaller screens.

It asks for a lot of time & effort to choose the best chatbot developer. But once you figure out what you need, an AI-based chatbot can help you in countless ways you would have never imagined.

From television to the internet platform, Jonathan switched his journey in digital media with Bigtime Daily. He served as a journalist for popular news channels and currently contributes his experience for Bigtime Daily by writing about the tech domain.

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Tech

Why your website should always have DDoS protection

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Over the past decade, websites have become increasingly important for businesses. In fact, businesses without a website often find it difficult to grow outside of their local customers. A website can help businesses reach a greater demographic and number of customers. In some cases, websites can go global and reach millions of customers around the world.

Since a website will be dealing with such a large number of customers, its security becomes a prime necessity. A website that isn’t safe to use will almost certainly be a target for cyberattacks. Cyberattacks can cripple websites and make business websites vulnerable and unsafe for customers.

Maintaining a safe website is very important. Many businesses have lost customers because they weren’t able to maintain the security of their websites. There are various ways to create a safe website. The easiest is to comply with HTTPS. However, most modern websites automatically comply with these rules.

HTTPS is not perfect. It does make your website secure, but your website is still vulnerable to cyber-attacks. One of these attacks is DDoS. DDoS attacks can completely cripple your website and put your user’s sensitive information at risk. In this article, we will discuss what DDoS attacks are and how DDoS protection will help you protect your website.

What is a DDoS attack?

A Distributed Denial of Service attack is a malicious attack that attempts to disrupt the normal working of a server by overwhelming it. In simple terms, a DDoS attack aims to cripple your website’s server and overwhelm it by flooding it with fake Internet traffic sent across from hacked devices. These devices are unsuspecting computers with botnets installed that can send out thousands of server requests every second with the aim to cripple your perfectly fine website.

How do DDoS attacks work?

To pull off a DDoS attack, the attacker infects internet-connected devices with malware that can remotely be controlled by them. They then use these malware to send multiple requests to a particular website’s server, slowing it down and, in severe cases crippling the website.

Since DDoS attacks are carried out through malware on random remote computers, it is near impossible to locate the source of these attacks as they disguise themselves as normal traffic. However, there are some ways you can detect if you are being targeted by DDoS attacks.

The simplest way is through traffic analytics tools. These are some telltale signs that you are being targeted:

  • Abnormal traffic surge
  • A lot of traffic originating from the same IP address or range
  • Unexplained traffic surges on particular web pages
  • Unnatural traffic patterns; for example, traffic surges every 15 minutes

Protecting against DDoS attacks

DDoS protection is very important for a business website. Business websites often deal with a lot of sensitive information from their customers. If afflicted with a DDoS attack, a website can be weakened and can even stop working.

The main goal of DDoS attacks is to cripple your user’s access. It is really harmful to your customers’ user experience. When your website server gets hit with a DDoS, it is also vulnerable to other attacks, and DDoS is often the entry point for other incriminating attacks that can be used to steal user information.

It is crucial that business websites are protected against DDoS attacks. DDoS attacks also target the mission-critical business applications that your organization relies on to manage daily operations, such as email, salesforce automation, CRM, and many others. Additionally, other industries, such as manufacturing, pharma and healthcare, have internal web properties that the supply chain, and other business partners rely on for daily business operations.

Here’s how you can protect against DDoS attacks:

  1. Know your audience: Use traffic analysis tools and learn the traffic patterns around your website. Know where your visitors are from and know what times they usually use your website.

  2. Have a cybersecurity team in place: Keep a team ready to respond to DDoS or other cyber attacks to protect your website. Treat DDoS attacks as catastrophic incidents and be prepared for them at all times.

  3. Security measures: Restrict access to your servers for everyone except the people working with them. Even on your website, keep access restricted to non-administrators.

  4. Use CDNs: For business websites with worldwide clients, a CDN is a great way to mitigate a DDoS attack. CDNs cache your websites on localized servers, limiting damage to the geographical source of DDoS attacks and protecting your main server automatically.

  5. Understand the warning signs: DDoS attacks have certain symptoms. The erratic traffic pattern, network slowdown, increased load times, unexplained shutdown, etc. are dead giveaways for DDoS attacks. Use these warning signs in case you are being attacked and shut down the source asap.

If you are a small business, try creating your website with a reputable website building software. Website building software often have built-in DDoS security measures and CDNs that automatically protect your website from such cyber attacks.

The good news is that DDoS attacks form a significant part of all cyber attacks. Almost 60% of cyber attacks are usually attempted Distributed Denial of service attacks meaning that your cybersecurity becomes significantly easier if you can protect against DDoS attacks.

Summing up

DDoS attacks are a significant threat for a business website. It is even more significant if your business is in the financial industry. Between 2017 and 2019, 40% of all financial institutions were hit by DDoS attacks.

They survived because they had planned DDoS protection as a part of their disaster mitigation planning. The second most common targets for DDoS attacks are online eCommerce stores and more. Both financial and eCommerce websites tend to deal with a customer’s critical financial information.

An unprotected website would crumple under a powerful DDoS attack and might end up losing crucial customer data. Protect your website with DDoS and keep your customer’s information safe and never lose your website traffic. Get on with it today!

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