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How social workers help refugees settle into their new lives

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Many people pursue social work qualifications and careers so they can directly impact communities and improve the lives of those they work with. Social workers don’t just work with children and families, they also support people such as refugees, who may be having a hard time settling into their new lives in unfamiliar environments. 

Understanding the role that social workers play in helping refugees could help you decide whether you want to pursue a job in this field and make this kind of difference yourself. Below, we explore what a social worker is, what their duties involve and how they help refugees.

What is a social worker?

A social worker is a very important professional who helps society in various ways. They may be trained through formal education or an online course, such as an online social work graduate program, where they learn how to solve various problems for adults, children and families. Social workers assist people who need additional support to integrate with the rest of society, so their work can be highly varied, usually revolving around promoting wellbeing and human rights. Social workers work with various people at the same time, where they assess the individual’s needs and objectives and suggest ways of meeting them.

Social workers in children and family services typically work with children in care, or foster children, helping them overcome challenges and access their rights as citizens and people. They also work closely with immigrants to help them settle into their new lives in various ways, as this community may have economic and social difficulties due to language and cultural barriers. The refugee resettlement process is also quite complex in the US, as it involves various agencies and organizations. Social workers help refugees navigate this process, ensuring they have their basic needs met in terms of food, clothing and shelter. 

How social workers help refugees with resettlement

Social workers support refugees in various ways when it comes to resettlement, as the experience can often be complicated and stressful due to potential language and cultural barriers. Here are some of the main ways social workers offer their help and guidance:

Ensuring physical and emotional needs are met

First and foremost, social workers must ensure the basic needs of refugees are met, such as food, clothing and housing. They do this by working closely with various service providers, such as The Department of Housing and other agencies. Due to the fact that refugees often don’t have access to banks and other services, they can be highly vulnerable. Social workers help to identify and address social and emotional issues associated with resettlement, as it can be a distressing and confusing time for refugees.

Protecting refugees from exploitation

Refugees can be vulnerable when they arrive in their new country, as they may be in a financially desperate situation. This can lead to them being exploited by employers, for example, who may be asking them to work for below the legal minimum wage or requiring them to work unfair hours. Refugees are unlikely to report these kinds of problems for multiple reasons. They may not even know they’re being exploited, as they need the money they’re receiving, and they may not know which channels to use to report such things. Social workers can help exploited migrants by reporting this kind of criminal activity and making sure the offending parties are dealt with. 

Protecting refugees from other crimes

Refugees often fear deportation, as they may have fled their home country due to safety concerns. This can make them hesitant to report crimes, which they are significantly at risk of being victims of for numerous reasons. Social workers can act on behalf of refugees who are victims of trafficking, violence, sexual abuse or any other form of crime and report it to law enforcement agencies. 

Protecting refugees from discrimination

Discriminatory practices and anti-immigration policies can put refugees at risk, and social workers play an important role in protecting them from these threats. The rights of asylum seekers can become threatened when they’re viewed as criminals, and social workers can help them by ensuring their human rights are met. Social workers protect the self-determination of vulnerable people by making sure their rights are fulfilled, especially when restrictions threaten their rights and wellbeing. 

Michelle has been a part of the journey ever since Bigtime Daily started. As a strong learner and passionate writer, she contributes her editing skills for the news agency. She also jots down intellectual pieces from categories such as science and health.

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Lifestyle

Wanda Knight on Blending Culture, Style, and Leadership Through Travel

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The best lessons in leadership do not always come from a classroom or a boardroom. Sometimes they come from a crowded market in a foreign city, a train ride through unfamiliar landscapes, or a quiet conversation with someone whose life looks very different from your own.

Wanda Knight has built her career in enterprise sales and leadership for more than three decades, working with some of the world’s largest companies and guiding teams through constant change. But ask her what shaped her most, and she will point not just to her professional milestones but to the way travel has expanded her perspective. With 38 countries visited and more on the horizon, her worldview has been formed as much by her passport as by her resume.

Travel entered her life early. Her parents valued exploration, and before she began college, she had already lived in Italy. That experience, stepping into a different culture at such a young age, left a lasting impression. It showed her that the world was much bigger than the environment she grew up in and that adaptability was not just useful, it was necessary. Those early lessons of curiosity and openness would later shape the way she led in business.

Sales, at its core, is about connection. Numbers matter, but relationships determine long-term success. Wanda’s time abroad taught her how to connect across differences. Navigating unfamiliar places and adjusting to environments that operated on different expectations gave her the patience and awareness to understand people first, and business second. That approach carried over into leadership, where she built a reputation for giving her teams the space to take ownership while standing firmly behind them when it mattered most.

The link between travel and leadership becomes even clearer in moments of challenge. Unfamiliar settings require flexibility, quick decision-making, and the ability to stay calm under pressure. The same skills are critical in enterprise sales, where strategies shift quickly and no deal is ever guaranteed. Knight learned that success comes from being willing to step into the unknown, whether that means exploring a new country or taking on a leadership role she had not originally planned to pursue.

Her travels have also influenced her eye for style and her creative pursuits. Fashion, for Wanda, is more than clothing; it is a reflection of culture, history, and identity. Experiencing how different communities express themselves, from the craftsmanship of Italian textiles to the energy of street style in cities around the world, has deepened her appreciation for aesthetics as a form of storytelling. Rather than keeping her professional and personal worlds separate, she has learned to blend them, carrying the discipline and strategy of her sales career into her creative interests and vice versa.

None of this has been about starting over. It has been about adding layers, expanding her perspective without erasing the experiences that came before. Wanda’s story is not one of leaving a career behind but of integrating all the parts of who she is: a leader shaped by high-stakes business, a traveler shaped by global culture, and a creative voice learning to merge both worlds.

What stands out most is how she continues to approach both leadership and life with the same curiosity that first took her beyond her comfort zone. Each new country is an opportunity to learn, just as each new role has been a chance to grow. For those looking at her path, the lesson is clear: leadership is not about staying in one lane; it is about collecting experiences that teach you how to see, how to adapt, and how to connect.

As she looks to the future, Wanda Knight’s compass still points outward. She will keep adding stamps to her passport, finding inspiration in new cultures, and carrying those insights back into the rooms where strategy is shaped and decisions are made. Her legacy will not be measured only by deals closed or positions held but by the perspective she brought, and the way she showed that leading with a global view can change the story for everyone around you.

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