Business

How To Build An Empire With Your Favorite People

Published

4 years ago

March 8, 2022

Imagine starting a new company with your best friend. For many, the idea of working closely with someone they know sounds appealing—the perfect recipe for entrepreneurial success. For others, it sounds like a recipe for disaster.

Despite the differing opinions, history has provided examples of high-profile partnerships that have worked tremendously. Think Ben and Jerry’s or Hewlett-Packard.

Friends understand the vision and endure setbacks

Given that friends already understand each other’s subtle signals, there is less chance of being offended, or surprised, by someone’s communication style. Friends can detect and read intentions with greater ease. Moreover, companions tend to have ‘history’—whether from working in the same industry, sharing life experiences or educational paths—which gives them a particular outlook, and, therefore, the ability to agree on the direction of the business.

Emerging research suggests businesses founded by friends in the startup sector are more likely to prevail under financial pressure. When companies go through financial loss, or lack of funding, existing partnerships within management help to solidify the team. Conversely, teams composed of ‘strangers’ were found to be less likely to endure financial storms.

Kortney Murray, CEO and Founder of Coastal Kapital LLC—a commercial equipment and asset-based lending company—has become a leader in the financial services industry by building her core team with friends and associates.

“My company is molded around the people that I care for most,” says Murray. “Although I’ve never had children, my management team has become a part of my ‘family’. We co-create vision, we have fun, and we share in the fruit of our success. As we grow, I add to the team those who feel like the ‘right fit’.”

Is this person the ‘right fit’ for your company?

Working with friends does have its unknowns. How will people act or perform in any given scenario? To avoid this, some specialists advise ‘dating’ a prospective employee, running through a number of business scenarios in an attempt to gauge strengths and weaknesses. Whilst Murray describes her approach to people as ‘empathic’—understanding needs and reading emotions—she has also invested in a highly sophisticated screening tool that measures one’s ‘culture index’.

Murray explains: “The index provides a deep insight into natural ability, creativity and best-fit within the organization. It highlights stress points and helps me to anticipate when someone might feel stretched. The mathematical index is based on sound science and removes much of the guesswork, so I don’t have to try and be ‘psychic’. I can focus my energy on growing the company, whilst getting the best from each employee.”

Never assume you know what others are thinking

Assuming you know what someone is thinking, planning or feeling is one of the most common mistakes when it comes to teaming up with friends. Murray, for example, would once have described her best friend from college as being “the same person”.

“We are so vibrant, excited, and constantly laughing,” Murray continues, ”but, in fact, she absolutely can’t stand sales or being on the phone. She’s timid in her approach…If I had not asked those probing questions at the outset, I would have hired her for sales!”

Preserve friendships and prioritize marriage

Balance, like most areas of life, can be difficult to achieve. As the ‘boss’, how can you have the tough conversations with people you know, without jeopardizing relationships. To keep potential friction to a minimum, Murray advocates “being sensitive to employee needs”. She explains: “I don’t like to micromanage. They respect my business, I respect their time. It’s a mutual agreement. If you have to finish up early because you have family matters to attend to, it’s fine as long as we maintain that level of trust and respect.”

For any would-be entrepreneur, the toughest challenge must be working with family members. Business spats can quickly spill-over into home life and place added strain on relationships. Murray is quick to point out the reality of growing a business alongside her husband: “We’ve had 12 years of marriage; 10 of those in business together. He probably takes on more than he should; I should allow him a little bit more space. Although we work well together, I want to find time to date my husband again. In some ways, our business has taken away from our personal life.”

Murray continues: “Entrepreneurs are often guilty of forgetting about themselves. You ask everybody about themselves, but sometimes people don’t ask you about you. You have to be the strong one. I’m really trying to make time for myself. If I’m thriving, it’s going to have a positive impact on others.”

Business

Inside the $4.3B Quarter: What’s Fueling Black Banx’s Record Revenues

Published

1 week ago

January 16, 2026

Matthew Wiles

Every quarter brings fresh headlines in fintech, but few make the kind of impact achieved by Black Banx in Q2 2025. The Toronto-based global digital banking group, founded by Michael Gastauer, reported an extraordinary USD 4.3 billion in revenue and a record USD 1.6 billion in pre-tax profit, while improving its cost-to-income ratio to 63%.

These results not only highlight the company’s operational efficiency but also mark a pivotal moment in its journey from challenger to global leader. The big question is: what’s fueling such impressive financial performance?

Customer Growth as the Core Driver

One of the clearest engines of revenue growth is Black Banx’s expanding customer base. By Q2 2025, the platform had reached 84 million clients worldwide, up from 69 million at the end of 2024. This 15 million net gain in six months demonstrates both the attractiveness of its services and the scalability of its model.

Unlike traditional banks, which rely heavily on branch expansion, Black Banx leverages digital-first onboarding that allows customers to open accounts within minutes using just a smartphone. This approach is especially effective in regions underserved by legacy institutions, where access to affordable financial tools is in high demand.

More customers don’t just mean higher transaction volumes—they generate a compounding effect where network size, brand trust, and service adoption reinforce one another.

Real-Time Payments and Cross-Border Solutions

A major contributor to Q2 revenues is the platform’s real-time payments infrastructure. Black Banx enables instant cross-border transfers across its 28 supported fiat currencies and multiple cryptocurrencies, helping both individuals and businesses bypass the traditional bottlenecks of international banking.

For freelancers, SMEs, and multinational clients, this means faster liquidity, reduced foreign exchange costs, and simplified global operations. The demand for real-time financial services is growing rapidly—Juniper Research projects global real-time payments turnover to hit USD 58 trillion by 2028—and Black Banx is strategically positioned to capture a significant share of this market.

Crypto Integration as a Revenue Stream

Another key revenue driver is crypto integration. While many traditional institutions remain hesitant, Black Banx embraced digital assets early and has built infrastructure to support Bitcoin, Ethereum, and the Lightning Network. In Q2 2025, 20% of all transactions on the platform were crypto-based, reflecting strong customer appetite for hybrid banking services that bridge fiat and digital assets.

Revenue comes not only from transaction fees but also from value-added services like crypto-to-fiat conversion, staking yields (4–12% APY), and blockchain-enabled payments. For customers in markets with unstable currencies, these services act as a financial lifeline, further expanding the platform’s relevance.

AI-Powered Efficiency and Risk Management

Record revenues would be less impressive if costs ballooned at the same rate. But Black Banx has proven adept at balancing growth with efficiency. Its cost-to-income ratio improved to 63% in Q2, down from 69% a year earlier, thanks to heavy reliance on AI-powered automation.

AI now drives fraud detection, compliance, and customer onboarding—areas where traditional banks often struggle with cost inefficiencies. By automating these processes, Black Banx can process millions of transactions securely while maintaining profitability at scale. This level of efficiency is rare in fintech, where high growth often comes at the expense of margins.

Regional Expansion and Untapped Markets

Geography also plays a role in fueling revenues. Much of the Q2 growth came from Africa, South Asia, and Latin America—regions where demand for mobile-first banking continues to soar. In 2024 alone, Black Banx reported a 32% increase in SME clients from the Middle East and Africa, signaling the strength of its positioning in underserved markets.

By extending services to populations previously excluded from formal banking—migrant workers, rural communities, and small businesses—Black Banx taps into vast pools of latent demand. The strategy proves that financial inclusion and profitability are not mutually exclusive but mutually reinforcing.

Diversified Revenue Streams

Another factor behind Q2’s record revenues is Black Banx’s diversified business model. Income is not tied to a single service but spread across multiple streams, including:

Transaction fees from cross-border transfers and payments.
Crypto trading and exchange services.
Premium account features for high-net-worth clients.
Corporate services for SMEs and international businesses.

This diversification insulates the company against volatility in any single segment, creating stable revenue growth even in shifting market conditions.

Michael Gastauer’s Strategic Blueprint

Behind these results is Michael Gastauer’s long-term strategy: scale aggressively but with efficiency, innovation, and inclusion at the core. His vision has always been to create a borderless financial ecosystem, and Q2 2025’s performance is evidence that this vision is not only achievable but sustainable.

By balancing mass-market accessibility with premium features, and by blending fiat with digital assets, Gastauer has positioned Black Banx as a category-defining player in global finance.

The Road Ahead: Toward 100 Million Clients

Looking forward, the company’s goal of reaching 100 million customers by the end of 2025 will likely be the next catalyst for revenue growth. More customers mean more transactions, more data insights, and more opportunities to refine and expand its service offering.

If current momentum holds, the USD 4.3 billion quarterly revenue milestone could be just the beginning of an even larger growth story. The challenge will be ensuring systems scale securely while maintaining trust in an environment where privacy and compliance are paramount.

A Record That Signals More to Come

Black Banx’s Q2 2025 performance—USD 4.3 billion in revenue, USD 1.6 billion in pre-tax profit, 84 million clients worldwide, and a lean 63% cost-to-income ratio—is more than a financial milestone. It is a signal of how the future of banking is being rewritten by platforms that are borderless, crypto-inclusive, and data-driven.

What fueled this record-breaking quarter is not one innovation but a combination of strategies—scalable onboarding, real-time payments, crypto integration, AI efficiency, and expansion into underserved regions. Together, they form a model that doesn’t just challenge traditional banking but actively builds the foundation for global dominance.

For Black Banx, the road ahead is clear: the $4.3 billion quarter is not an endpoint but a launchpad for even greater scale and profitability.