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Increase Company Revenue Via Customer Service Outsourcing Services




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Is your company looking for increased revenue? Of course they are, who isn’t! If you have been struggling with trying to find ways to increase your bottom line and/or decrease your overhead, maybe it’s time to look OUTSIDE your workplace. I’m talking about outsourcing.

Outsourcing can be a fantastic solution for any business as you can hire individuals or teams on a PER PROJECT basis and oftentimes for a much lower hourly or salary rate. One area that many businesses are choosing to outsource is in the area of customer service.

Most traditional businesses handle general customer service along with their additional duties, which include sales and servicing of the products and services they sell. They might be doing a good job at the customer service piece, but why not take that burden away from your sales team entirely and allow them to focus soles and sales and product service and hire an outsourcing team to focus on the customer service aspect?

Outsourcing your customer service to a dedicated team that excels in this area can help boost revenue while lowering your overhead expenses at the same time. Let’s look at a few ways as to how this can work for your business:

Outsourcing to an overseas team simply costs less – These days, you can hire an entire team in another country to handle customer service tasks for less than the cost of a regular in-house full-time employee. You can also choose call center outsourcing to the Philippines even if your company is based in the US. These customer service teams are well versed in working with clients to handle day to day customer service issues and are dedicated in making them happy and providing complete customer satisfaction. A quality cost analysis will allow you to choose an outsourced team that will cost much less per hour of service than your regular in-house employees.

Taking the burden of customer service of your team increases their focus – Outsourcing your customer service duties will then allow your in-house team to laser focus on their specific sales and product service tasks. This focus will usually result in greater sales volume and thus increase revenue. (not mention a happier sales team who has had the burden of customer service duties lifted from their day to day duties)

Happier clients mean GREATER sales – Because your outsourced team is focused SOLELY on customer service and satisfaction, your clients will be treated like gold and this experience will lead to happier, more satisfied clients which will likely lead to much larger sales.

So, are you considering outsourcing your customer service tasks? If so, you will be happy to know that thanks to the increasing popularity of outsourcing, there are a plethora of websites that focus on this very thing. They will allow you to interview outsourcing individuals or teams, negotiate pricing, and handle the transaction right from the website where all the details of the hire including the project duration, fees etc. are all handled directly through the website. If you are looking for an easy way to increase revenue and increase customer AND employee satisfaction at the same time, then outsourcing your customer service tasks just may be the answer you have been looking for. 

A multi-lingual talent head, Jimmy is fluent in languages such as Spanish, Russian, Italian, and many more. He has a special curiosity for the events and stories revolving in and around US and caters an uncompromising form of journalistic standard for the audiences.

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Applications of Automation in Research and Clinical Diagnostics




Precision counts in the fields of science and medicine. This is particularly true for the basic task of counting and analyzing cells, which is used in both clinical and research settings. The introduction of automatic cell counters, which provide efficiency and accuracy that manual approaches cannot match, has resulted in a notable advancement in this field.

What is Automated Cell Counting?

Automated cell counters are advanced instruments that are made to precisely and swiftly count and examine cells. In contrast to manual counting methods that rely on human vision and a microscope, automated counters use software algorithms and image technology to count and analyze cells. This ensures more accurate findings by expediting the procedure and lowering the possibility of human error.

Type of Automated Cell Counters

There are several types of automated cell counters used in research and clinical diagnostics, each employing different technologies and methods for cell counting. The main types of automated cell counters include:

Image Cytometers: These devices use optical microscopy to statically image cells, which are frequently labeled to detect certain molecules or provide contrast. Cell counting is aided by the automation of image cytometers made possible by digital cameras.
Flow Cytometers: Use a regulated flow of suspended cells to align individual cells for analysis. Staining cells with fluorochromes enables visual characterization of the cells and facilitates high-throughput analysis.
Cell Sorters: Arrange cells according to their electrical properties. Sorting is accomplished by dividing the fluid stream containing the cells into droplets whose electrical charge varies according to the kind of cell and guiding them into various containers.
Time-Lapse Cytometers: Allow for continuous monitoring of cells in an incubator by employing non-heat-generating light sources, such as LEDs, in conjunction with image cytometry to investigate cellular dynamics without causing damage to living cells.
Hemocytometers: A qualified technician, an optical microscope, and a gridded slide with known volume wells are used in this manual cell counting approach. Up until the 1950s, hemocytometers were the norm for counting cells.

These various types of automated cell counters provide effective and precise methods for cell counting and analysis, each with unique benefits and uses in clinical and research environments.


Automated cell counters have become indispensable tools in understanding cell behavior. They are used in various research fields, including cancer research, drug discovery, and stem cell therapy.

One of the key benefits in research is the ability to handle large volumes of data. For instance, in drug discovery, automated counters can quickly analyze the effects of thousands of compounds on cell growth and death. This high-throughput capability accelerates the pace of research, allowing scientists to screen potential drugs more efficiently than ever before.

Moreover, automated cell counters offer the precision required to detect subtle changes in cell populations. This is crucial in fields like cancer research, where understanding the behavior of cancer cells can lead to the development of more effective treatments.

Clinical Diagnostics

The impact of automated cell counters extends beyond the research laboratory and into clinical diagnostics. In medical laboratories, these devices play a critical role in routine blood tests, infectious disease diagnostics, and monitoring patient health during treatment.

For example, in a routine complete blood count (CBC), automated cell counters can quickly provide a detailed analysis of different blood cell types. This information is vital for diagnosing conditions such as anemia, infections, and blood cancers. The speed and accuracy of automated counters mean that patients can receive diagnoses and begin treatment more swiftly.

In the context of infectious diseases, automated counters can detect and quantify specific pathogens or immune cells, helping to diagnose infections quickly and accurately. During the COVID-19 pandemic, automated cell counting technologies were instrumental in monitoring virus spread and patients’ immune responses, showcasing their value in crisis situations.

Challenges and Future Directions

The initial cost of these devices can be high, and their operation requires specific technical expertise. Additionally, different types of cells and conditions may require customized counting protocols, necessitating ongoing adjustments and updates to software algorithms.


Looking ahead, ongoing advancements in technology promise to further enhance the capabilities of automated cell counters. The global cell counting market growth is anticipated at a CAGR of 7.5% by 2032. Innovations in imaging technology, artificial intelligence, and machine learning are expected to improve accuracy, speed, and the ability to analyze more complex cell characteristics. As these technologies evolve, automated cell counters will become even more integral to research and diagnostics, opening new avenues for scientific discovery and patient care.

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